Christian Polanco

Looking for a Rav 4 hybrid, Christian steered us to a bright red vehicle which, after a family consultation, we turned down but he was able to show two other vehicles on the lot and explained the differe bright red vehicle which, after a family consultation, we turned down but he was able to show two other vehicles on the lot and explained the differences and costs. We eventually leaned to the vehicle (he didn't push us in any direction) that had more features that would be beneficial now and in the future. We went over budget but we are satisfied that he worked hard to meet our needs -- he even threw in a roof rack because the other two cars we turned down had one, but the one we settled on didn't. We did check prices through family and were told the prices for the vehicle we chose was about the same in other Toyota dealerships, so the prices in this day and age for this kind of product are inescapable. Word to the wise - the dealership appears very busy, we went on a Wednesday morning which allegedly is quiet but the pace quickly built up over the time we were there. Also, hybrid cars are in high demand...while we were discussing the red Rav another dealer was showing the same car to another family and they wound up buying the car. So if we wanted the car it might have been a race between two families (and two sales people?) to make the sale. All in all, the client service was very helpful, and though stressful as any big decision can be, Christian was very helpful and patient as we reviewed the options, discussed with family members, and made our financial calculations. Looking forward to the roof rack, and many years of good maintenance. More

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I came to Toyota of Hillside . . it was one of my best experiences with Toyota … Christian & his manager Ramon are the best they work with you , make you feel @ home and welcome yo . it was one of my best experiences with Toyota … Christian & his manager Ramon are the best they work with you , make you feel @ home and welcome you like you’re family .. I highly recommend Toyota of Hillside & give them a five star rating .. More

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Thank you Christian Polanco I went to many Toyota store but this one man is the best Christian wow excellent service it’s a honor to work with you I’ll make sure all my friends and family come see you but this one man is the best Christian wow excellent service it’s a honor to work with you I’ll make sure all my friends and family come see you More

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Very helpful and very informative. Understanding and met our needs and expectations through out the entire process. our needs and expectations through out the entire process. More

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Chris was amazing !Friendly and so helpful. He took his Chris was amazing ! Friendly and so helpful. He took his time with us. Great experience here !! Chris was amazing ! Friendly and so helpful. He took his time with us. Great experience here !! More

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First time car buyer, best experience ever couldn’t have asked for a better way to buy a car.. big thanks to Christian Polanco who went above and beyond for us! asked for a better way to buy a car.. big thanks to Christian Polanco who went above and beyond for us! More

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My most recent issue with my car has been resolved, in a timely manner thanks to Kevin and Ravi. timely manner thanks to Kevin and Ravi. More

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Thank you sooooo. Christian Polanco your the best and Thank you Ramon God bless you guys are very nice I will always come in this is home Thank you Ramon God bless you guys are very nice I will always come in this is home More

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Christian is the best guy ever, he was there for me through the whole process, I highly recommend Christian as one of the best ever through the whole process, I highly recommend Christian as one of the best ever More

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I went to Hillside Toyota, one week ago and bouught a new Toyota Rav4 2021. As a first time car buyer I was uneducated and scared about the process. However, Sal, who in my mind deserves a noble prize award Toyota Rav4 2021. As a first time car buyer I was uneducated and scared about the process. However, Sal, who in my mind deserves a noble prize award in dealing with customers and Christian Polanco my sales agent, professional as ever; basically took me under their "wings" and helped me. I was truly touched by the fact that there are still people in the business world with big hearts, are courteous and has integrity. This is definitely the dealer to buy your new or used car. Jackie More

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