Christian Sanchez | Page 3

Service dept is always fast and responsive. I typically don't have to wait long for an appt. I typically don't have to wait long for an appt. More

by jevennc Verified Customer Verified Customer

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Great communication and helped me through every step of the process. Would recommend to others! the process. Would recommend to others! More

by Ego.oyler Verified Customer Verified Customer

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Great communication gave me additional materials to plan future visits per recommended service guidelines. Good location with an area to work if you needed. future visits per recommended service guidelines. Good location with an area to work if you needed. More

by AFiore Verified Customer Verified Customer

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They are the best! They were very friendly and did an excellent job getting us exactly what we wanted. They were very friendly and did an excellent job getting us exactly what we wanted. More

by odesho.o Verified Customer Verified Customer

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$50 supply fee and additional $30 charge for using a credit credit is excessive and was not communicated prior to or during the service. Had to wait til completed to find that out. Did they really use $ credit credit is excessive and was not communicated prior to or during the service. Had to wait til completed to find that out. Did they really use $50 worth of paper and lubricant on my vehicle? Where’s the breakdown of that? Seems like a tack on to pad revenue. Communication was lacking around completion time as well. More

by sfk Verified Customer Verified Customer

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My expereicne at the Jeep of Chicago was great! There was a nice area to wait in while my car was getting serviced. The services themselves were thourough and prompt. Everyone I encountered was ver There was a nice area to wait in while my car was getting serviced. The services themselves were thourough and prompt. Everyone I encountered was very friendly. Christian took the time to make sure that the prices were explained to me clearly. I left with peace of mind and a (complimentary) freshly washed car. More

by marmbruster829 Verified Customer Verified Customer

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There was consistency, clarity and responsiveness in all communication. Performed everything agreed upon and within time limit. communication. Performed everything agreed upon and within time limit. More

by Henry Verified Customer Verified Customer

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Christian took time to explain several recalls that have no current solution. He tracked down my Jeep wave account to ensure my service was covered. no current solution. He tracked down my Jeep wave account to ensure my service was covered. More

by Ted Verified Customer Verified Customer

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Pricing is beyond ridiculous. Changing a fuel pump cost $2800. The part costs $160. That's highway robbery. Changing a fuel pump cost $2800. The part costs $160. That's highway robbery. More

by mr.luke.swanson Verified Customer Verified Customer

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Outstanding customer service and repair team. The team did an outstanding job repairing my Chrysler 300. The cost was over $9,000.00. Wish I could've gotten more volume repair discounts. The team did an outstanding job repairing my Chrysler 300. The cost was over $9,000.00. Wish I could've gotten more volume repair discounts. More

by Claudejulian Verified Customer Verified Customer

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