Christian Sanchez
Christian Sanchez at Chrysler Dodge Jeep Ram of Chicago
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Christian Sanchez | Page 3

Service Advisor

Chrysler Dodge Jeep Ram of Chicago

5950 N Western Ave
Chicago, IL 60659

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4.6
114 Reviews
4.6

114 Reviews

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114 Reviews of Christian Sanchez

November 13, 2023

Dealership Rating
Employee Rating

Scam. Brought my car in to be fixed and was charged 4k to fix it. The problem was never fixed because two days after getting it back the same problem was h More

by tnorris120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 13, 2023

Chrysler Dodge Jeep Ram of Chicago responded

Tyler Norris, thank you for bringing this to our attention. From our records, the first time your vehicle was brought in all the repairs were done and completed with satisfaction. The vehicle was brought in again due to an unrelated issue, which was your vehicle overheating from the first initial visit, which all repair suggestions were denied. For any other concerns or questions, please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

Nov 13, 2023

tnorris120 responded

Both visits were for overheating. I would not have even paid for any of the first visit fixes if we did not discuss the car over heating. No way I would pay more than fouble to fix what I was told was fixed the first time.

November 10, 2023

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Employee Rating

They were very informative and patient and helped me to understand my possibilities and my credit More

by Jackielee729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abdulla Abbadi , Billy Khatib

Nov 13, 2023

Chrysler Dodge Jeep Ram of Chicago responded

Congratulations Jackielee729! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

November 09, 2023

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I have been coming to this dealerships since I moved back from florida. Always great service, really accommodating, very thorough in their explanations, and if there are options they'll give them to you! The More

by kaltezas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Chrysler Dodge Jeep Ram of Chicago responded

kaltezas, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

November 09, 2023

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Employee Rating

Alex was knowledgeable and helpful and is one of the best reasons to take my vehicle to Chicago CJDR! More

by paddydickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex

Nov 10, 2023

Chrysler Dodge Jeep Ram of Chicago responded

paddydickey, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

November 07, 2023

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Employee Rating

They were able to fix the problem and so far it has been holding up well. More

by E.R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Chrysler Dodge Jeep Ram of Chicago responded

E.R, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

November 06, 2023

Dealership Rating
Employee Rating

I problems, no hassle. Delivered car as promised. Thanks for your great service and friendly atmosphere. More

by boganjc1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Nov 10, 2023

Chrysler Dodge Jeep Ram of Chicago responded

Congratulations boganjc1! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

November 03, 2023

Dealership Rating
Employee Rating

Great service! Very helpful and very kind the representative. Service was quick and easy. Great! More

by maggierose729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Chrysler Dodge Jeep Ram of Chicago responded

maggierose729, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

November 02, 2023

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Employee Rating

I had a horrible experience at this dealership. I was told my package I purchased to get oil changes was expired which I know for a fact wasn’t & then was given an exorbitant quote for my brakes whi More

by mary-mal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 02, 2023

Chrysler Dodge Jeep Ram of Chicago responded

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Nov 02, 2023

Chrysler Dodge Jeep Ram of Chicago responded

Hello mary-mal, you purchased the vehicle when it was under previous ownership, but that has nothing to do with the fact that your USW maintenance plan had expired and as a courtesy we even gave you a free oil change. The $800 on brake was quoted with a 25% discount that you did not appreciate, and if you like I can provide you with a copy of your "expired" service contract. Thank you for your review. We appreciate great customers like yourself. If you have any more concerns, please reach out to our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com.

November 02, 2023

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Employee Rating

Friendly and efficient. Filling the space to get to the fifteen word minimum. Thank you. More

by Tdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Chrysler Dodge Jeep Ram of Chicago responded

Tdk, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

October 26, 2023

Dealership Rating
Employee Rating

Everyone was very friendly and explained the whole process as it was my first time there. Would certainly go back again! Each step of the process from bringing in the car to driving away was smooth sa More

by farrell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Chrysler Dodge Jeep Ram of Chicago responded

farrell0, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

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