Christian Stevens | Page 3

I love the car I bought, Rogue. However they tried to overcharge me by 6000 dollars. Every business needs a margin and make profit, I understand that. But taking advantage of an old However they tried to overcharge me by 6000 dollars. Every business needs a margin and make profit, I understand that. But taking advantage of an old and trusting client is bad business policy. I have bought 4 cars in this dealership in the past. I was about to pay about 37 k for the Rogue when my son found identical for 32 k in a nearby dealership. Guess what, they sold it for 32k. It was still profitable, I guess. More

by AMODZEL Verified Customer Verified Customer

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Christian Stevens always gives the best customer service! He helped us with all our Nissan’s and treats us like family. In fact, everyone at King Windward is very friendly. Even getting my vehicle serviced He helped us with all our Nissan’s and treats us like family. In fact, everyone at King Windward is very friendly. Even getting my vehicle serviced gets done without any hassles. More

by TOYOTAROOT7276 Verified Customer Verified Customer

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Edy was professional and easy to work with. It made my first Nissan car lease a smooth deal. She communicated everything clearly from start to finish. It made my first Nissan car lease a smooth deal. She communicated everything clearly from start to finish. More

by keoni8727 Verified Customer Verified Customer

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The overall experience at King Windward was straightforward and pleasant. The service department’s treatment of my wife with her previous automobile is what garnered our purchase! straightforward and pleasant. The service department’s treatment of my wife with her previous automobile is what garnered our purchase! More

by S-JONES-791 Verified Customer Verified Customer

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We are returning customers and happy we could find the right car for us again. Mahalo Christian for being professional, courteous and serving with aloha. We appreciate the no pressure feel from internet right car for us again. Mahalo Christian for being professional, courteous and serving with aloha. We appreciate the no pressure feel from internet response, sales, and financing to the awesome help from the service department. Mahalo KWN! More

by mrshores Verified Customer Verified Customer

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Payton is great! ! Even after sales he can be reached on the sms and available to answer questions about the new cat…great guy easy to talk to I am glad he helped me w ! Even after sales he can be reached on the sms and available to answer questions about the new cat…great guy easy to talk to I am glad he helped me with the purchase..I hope him the best More

by jtcnote Verified Customer Verified Customer

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This has been our fourth car purchase from King Windward Nissan. We’ve always had good service at this dealer and it is also very convenient for us. Our salesperson was very pleasant and easy to talk to. Nissan. We’ve always had good service at this dealer and it is also very convenient for us. Our salesperson was very pleasant and easy to talk to. He didn’t make us feel pressured in any way and answered our questions to the best of his ability. We were allowed to take the demo out on a test drive and was impressed with the Ariya. However, due to the limited availability of in-stock vehicles, we decided to order exactly what we wanted. From this point, things didn’t go so well for us. It took several weeks just to get our order in and then it was a long wait. We had to reach out to Christian several times to get the status of our order and sometimes it took awhile for him to get back to us. We put our down payment in on February 17 and was told on June 24 that the car had not been built yet. I was told on August 2 that the car was still in ‘production’ with no ETA given. At that point, we started to look at what they and other dealers had in-stock instead of continuing to wait for our vehicle to be built. We found an Ariya at King Windward in the color that we wanted but in a higher trim level that we originally wanted. After talking to Christian about this we went down to discuss in-person on August 4. We discovered that there was now a $4000 dealer markup on all of the Ariyas (including the one that we originally ordered). This was the first time that we had heard of this and we felt like we were being tricked as there was no additional markup when we put in our down payment. I tried to negotiate a lower markup, but they would not budge. Fortunately, there was a financing discount as well as a loyalty discount that dropped the price some. We ended up purchasing the vehicle but was left with a sour taste from the whole experience. We love the car but I would have appreciated more timely and better communication as well as more transparency in the purchase process. More

by Fishing4Me Verified Customer Verified Customer

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Jessica was great I do wish Christian would have given me more financial institution options. I was able to get a better rate more financial institution options. I was able to get a better rate More

by gmapola Verified Customer Verified Customer

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Christian was very knowledgeable and responsive to our needs. Happy to refer him business again. needs. Happy to refer him business again. More

by Rogue Driver 96734 Verified Customer Verified Customer

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This was a very pleasant experience. Melvin provided all the information we needed to make the well informed purchase decision. Christian was also very helpful in explaining all of the Melvin provided all the information we needed to make the well informed purchase decision. Christian was also very helpful in explaining all of the finance paperwork. Love the car and very happy of the decision we made with the help of these 2 professional people. More

by KUANAIO Verified Customer Verified Customer

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