Christie Cook
Christie Cook at Leesburg Volkswagen
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Christie Cook

Service Advisor

Leesburg Volkswagen

9105 U.S. 441
Leesburg, FL 34788

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5.0
40 Reviews

Hello I am Christie Cook and I grew up in a small town on the West Coast of Oregon. As a child I enjoyed most of my time outside hunting, fishing, camping, building forts, swimming and playing multiple sports throughout School. I moved to Citrus County, Florida in 2000 and Graduated from High School in 2005. I worked in the Restaurant industry for 8 years and started in the Auto Industry in 2011 working multiple positions from Body Shop Assistant, Used Car Assistant Service Manager, Warranty Administrator and Service Advisor. I joined VW in November of 2021 as a Service Advisor and have really enjoyed working here with all of my Co-Workers and the Customers I have encountered. During my spare time I spend most of my time with my Daughter who is my entire World as well as swimming, fishing, gardening and tending to the multiple Animals I have on my small farm. I look forward to meeting and helping you with any future Services!

Dealership Experience

2 yrs, 6 mos

Industry Experience

13 yrs, 2 mos

Languages Spoken

English English

5.0

40 Reviews

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40 Reviews of Christie Cook

March 23, 2024

Dealership Rating
Employee Rating

I have been with Jenkens Volkswagen wagon 11 years with 2 new Volkswagen and have had excellent service with all personnel and maintenance.Never had any complaints. Margaret B. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J Dunbar

Mar 25, 2024

Leesburg Volkswagen responded

Thank you for your five-star rating! We appreciate you trusting us over the years with your vehicle needs.

September 17, 2023

Dealership Rating
Employee Rating

Everyone was friendly service writer. Christie Cook was exceptionally great Took care of my problems. More

by Tony
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2023

Leesburg Volkswagen responded

Thank you so much for the great review! our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with Christie. We appreciate your business!

September 15, 2023

Dealership Rating
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Dealership, bathroom and waiting area was clean and exceptional. Courtesy drive home with long. Wait time avoided was provided. High standard of workmanship and rapid completion of repair work was perf More

by phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Moushon

Sep 18, 2023

Leesburg Volkswagen responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

September 06, 2023

Dealership Rating
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I have been to tbis dealer for seven years! I noticed how you have improved your engagement with customers via streaming on videos. Good to learn! More

by gusto
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 07, 2023

Leesburg Volkswagen responded

Thank you so much for the great review! our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with Joel. We appreciate your business!

September 01, 2023

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Clean and organized environment. Service was excellent. Everyone there was inviting and nice especially the receptionist, Christine Henry. What a team you have there. More

by Angela Terry
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Leesburg Volkswagen responded

Thank you for your kind words about our staff. We appreciate your business and thank you for your 5-star review!

August 16, 2023

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Employee Rating

Great customer service! Took us early for an oil change. Drove us to Cracker Barrel for lunch and picked us up when we were finished. Nice job! More

by Roy.Robertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J Dunbar , Paul

Aug 17, 2023

Leesburg Volkswagen responded

Thank you so much for the great review! our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

August 12, 2023

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Employee Rating

Had my car serviced and Jeffrey Lorenzo took great care of me. Excellent communication, he kept me updated at all times. Reminded me a lot of Gunther Volkswagen where I actually purchased the vehicle. Keep More

by bak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Leesburg Volkswagen responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

July 31, 2023

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Employee Rating

They are fabulous here. So helpful and attentive. Great customer service. Love coming here. Wouldn’t go elsewhere More

by Heathervann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Everett

Jul 31, 2023

Leesburg Volkswagen responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

June 27, 2023

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Employee Rating

Took care of my car right away. The service advisor was very nice and professional More

by jim4941
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: J Dunbar

Jun 28, 2023

Leesburg Volkswagen responded

Thank you for allowing us to maintain your vehicle! We know you are the reason we are here!

June 22, 2023

Dealership Rating
Employee Rating

Making my appointment and the follow up prior to delivery was great as always . My service advisor was Fantastic. More

by fang0622
Recommend Dealer
Yes
Jun 23, 2023

Leesburg Volkswagen responded

Thank you for the high rating! We appreciate your business!

Jun 23, 2023

fang0622 responded

👍🏻

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