Christie Cook
Christie Cook at Leesburg Volkswagen
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Christie Cook | Page 2

Service Advisor

Leesburg Volkswagen

9105 U.S. 441
Leesburg, FL 34788

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5.0
40 Reviews

Hello I am Christie Cook and I grew up in a small town on the West Coast of Oregon. As a child I enjoyed most of my time outside hunting, fishing, camping, building forts, swimming and playing multiple sports throughout School. I moved to Citrus County, Florida in 2000 and Graduated from High School in 2005. I worked in the Restaurant industry for 8 years and started in the Auto Industry in 2011 working multiple positions from Body Shop Assistant, Used Car Assistant Service Manager, Warranty Administrator and Service Advisor. I joined VW in November of 2021 as a Service Advisor and have really enjoyed working here with all of my Co-Workers and the Customers I have encountered. During my spare time I spend most of my time with my Daughter who is my entire World as well as swimming, fishing, gardening and tending to the multiple Animals I have on my small farm. I look forward to meeting and helping you with any future Services!

Dealership Experience

2 yrs, 7 mos

Industry Experience

13 yrs, 3 mos

Languages Spoken

English English

5.0

40 Reviews

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40 Reviews of Christie Cook

June 19, 2023

Dealership Rating
Employee Rating

Took car for a recall while there had oil change, tires rotated, brakes flushed and wipers replaced. Everything was fine. More

by erichinflorida
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: J Dunbar , Andre Solis

Jun 20, 2023

Leesburg Volkswagen responded

Thank you for allowing us to maintain your vehicle!

June 16, 2023

Dealership Rating
Employee Rating

The service was good. There was a small glitch with the engine so I went back and it was fixed immediately. More

by Csthevillages
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2023

Leesburg Volkswagen responded

Thank you for your high rating and allowing us to maintain your vehicle!

May 08, 2023

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Great service. Friendly, efficient and helpful. The showroom/ waiting area was exceptional. The service representative was outstanding. She was very helpful. More

by RTW
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: J Dunbar , Andre Solis

May 09, 2023

Leesburg Volkswagen responded

Thank you so much for the great review! We truly appreciate your business and we are glad Christie provided you with excellent service!

May 08, 2023

Dealership Rating
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I purchased this Jetta from Travis in 2020. I love the car. When I purchased my Jetta I had no idea: How well the SERVICE department operates. From the moment I dropped off my car, I was More

by J977jeff
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andre Solis, TRAVIS in sales

May 09, 2023

Leesburg Volkswagen responded

Thank you so much for the great review! We truly appreciate your business and we are glad Christie provided you with excellent service! We know you are the reason we are all here!

April 28, 2023

Dealership Rating
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Christie was fantastic. Speed of service was perfect will be back for my service needs for sure More

by Tiffandaugust
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Recommend Dealer
Yes

April 11, 2023

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Dealer staff always very friendly and courteous, place clean and organized. Always ready to help. More

by Alessandro
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: J Dunbar , Maglio Bolivar, Andre Solis

Apr 11, 2023

Leesburg Volkswagen responded

Thank you so much for your great review!!

March 31, 2023

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The work was explained to me in detail and the car is running great. My tech J, explained everything to my satisfaction More

by Rmjr5876
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: J Dunbar , Doug Huff

Apr 03, 2023

Leesburg Volkswagen responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

March 23, 2023

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Employee Rating

Kristie Weeks and Christie Cooke both turned around what had been an unfortunate accident that occurred in your service department by arranging for the damage caused by your automatic car wash to be complet More

by pwcdeb6
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andre Solis, Kristie Weeks

Mar 24, 2023

Leesburg Volkswagen responded

Thank you so much for the great review! Our team works very hard to provide the best experience possible, so we are delighted to see that reflected during your recent visit with us. We appreciate your business.

March 08, 2023

Dealership Rating
Employee Rating

Been going to the VW Dealership for 6 years now and their service department is a 10 plus.!!!!!Christin was so good to work with and I appreciate her way of handling Senior Citizens. More

by MIDGE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Leesburg Volkswagen responded

Thank you so much for the great review! We truly appreciate your business and we are glad that our service department provided you with an excellent experience.

February 16, 2023

Dealership Rating
Employee Rating

This review is from someone who does not live local to this dealership. I brought my GTI in for an oil change and tire rotation for my road trip back home. As a waiter the service and comfort was great. More

by Nobutada55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2023

Leesburg Volkswagen responded

Thank you so much for your great review! We know that you are the reason we are here!

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