Christina Carson
Christina Carson at Lexus of Sacramento

Christina Carson

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.9
382 Reviews

Dealership Experience

24 yrs, 11 mos

Industry Experience

24 yrs, 11 mos

Languages Spoken

English English

4.9

382 Reviews

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382 Reviews of Christina Carson

July 14, 2026

Dealership Rating
Employee Rating

Always quality and dependable workmanship and service in all ways to keep my Lexus in tip top condition. thank you More

by Bnamurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: PI

Jul 14, 2026

Lexus of Sacramento responded

We’re grateful you can depend on our team for quality service! Thank you for choosing Lexus of Sacramento and for sharing your support. Safe travels!

July 03, 2026

Dealership Rating
Employee Rating

the service provided was excellent and the service department advisor Christina was easy to work with and provided all the information I needed to pick the items for my 45k sericeing More

by joey1981
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

Lexus of Sacramento responded

Joey, thank you for choosing Lexus of Sacramento and for sharing your experience with Christina from our Service Department. We look forward to taking care of your next auto service and repair needs. Have a great day!

June 16, 2026

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Christina was very helpful. She took care of the maintenance that I asked for and also made me aware of other things that needed to be done. I feel they help me take very good c More

by Bryon Burdette
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2026

Lexus of Sacramento responded

Bryon, thank you for sharing your feedback about Christina! We’re thrilled to hear she provided excellent service. We truly appreciate your recommendation and look forward to seeing you again at Lexus of Sacramento!

April 17, 2026

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Very friendly and courteous and very helpful! !! They were very prompt in their service. Thank you More

by dedirks
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 20, 2026

Lexus of Sacramento responded

Thank you for sharing your experience with our team at Lexus of Sacramento! We hope to see you again down the road!

January 26, 2026

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Getting an appointment to see ice my car is easy although I HATE the that AI took the job of human. The Service Representatives are very courteous and professional. More

by Vchavez
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Lexus of Sacramento responded

Thank you for your feedback! We are glad to hear that setting an appointment was so easy and truly appreciate your business! - The Lexus of Sacramento Team

January 22, 2026

Dealership Rating
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i come from stockton and it’s always worth the drive. great customer service whenever i get services done here! nice waiting area More

by aamnakhan67
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 22, 2026

Lexus of Sacramento responded

Thank you for making the drive to see us! We’re happy to hear that our service and waiting area make it worth the trip. We look forward to your next visit here at Lexus of Sacramento!

May 19, 2025

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The Service Dept is very streamlined. I also appreciate the good communication so I can anticipate when my car will be ready. More

by Marianne
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Workmanship
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Recommend Dealer
Yes
May 19, 2025

Lexus of Sacramento responded

Marianne, we're delighted to hear that our streamlined service and communication met your expectations at Lexus of Sacramento. Thank you for sharing your experience!

May 13, 2025

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Employee Rating

Despite an obvious decline in the customer service elements at the dealership level, Christina Carson does a superior job as she attempts to provide the customer with the best possible experience. She More

by SK001
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

Lexus of Sacramento responded

Thank you for highlighting Christina's efforts to provide a positive experience. We appreciate your feedback on the areas needing improvement and are committed to enhancing our service quality with better corporate support. If there's anything else you'd like to discuss, please feel free to reach out. Best, Russ McDuffie - Service Director - 916.465.6291

April 21, 2025

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Employee Rating

Christina has been great and super communicative. She’s been super great to work with More

by Nick
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2025

Lexus of Sacramento responded

Thank you, Nick, for reviewing Lexus of Sacramento!

April 04, 2025

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Employee Rating

Just had my Lexus SUV serviced. My service advisor was Christina who was wonderful. She is always professional and kept me informed about the status of my vehicle while it was being More

by carols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Lexus of Sacramento responded

We're delighted to hear that Christina provided you with such a positive service experience at Lexus of Sacramento. We'll be sure to share your kind words with her and appreciate your continued trust in our team!

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