Christina Randall | Page 32

Had my AC diagnosed on Thu/Fri. They recharged the system, injected dye, gave it back to me and told me to return in 2 weeks. Not sure why they returned it to me because the ac wa They recharged the system, injected dye, gave it back to me and told me to return in 2 weeks. Not sure why they returned it to me because the ac was still blowing warm air when I got the vehicle back. So I returned on Monday, the diagnosis was completed and a new compressor was installed and the vehicle was returned to me the next day, Tuesday. AC seems to be working just fine but it should not have taken 4 days to get it done. Not a cheap fix either, about 2K total, but without anything to compare to, I can't complain too much because I was told up front what the cost would be. They did give me a sr. citizen discount which helped a bit. More

by QUINNS06 Verified Customer Verified Customer

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Thank god you have someone like her working very helpful and great explaining to us A plus and great explaining to us A plus More

by AVVASILIOS Verified Customer Verified Customer

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Christina gave personal attention at intake and after work is completed. Soon as you pull in, you feel confident and cared for. work is completed. Soon as you pull in, you feel confident and cared for. More

by VCURRYDST Verified Customer Verified Customer

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Service dept is not organized. People don't know where to go. Be more friendly People don't know where to go. Be more friendly More

by HarveyWilloughby Verified Customer Verified Customer

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Poor physical layout of service desks when entering this Toyota. Always a delay in being greeted by those working at the service desks. Toyota. Always a delay in being greeted by those working at the service desks. More

by ktaryan21 Verified Customer Verified Customer

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Extremely professional staff from the front desk to the techs I spoke to. I also enjoyed the car jockeys, very polite. Extremely clean also techs I spoke to. I also enjoyed the car jockeys, very polite. Extremely clean also More

by BRIAN.GEORGE52 Verified Customer Verified Customer

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Quick to get started on my car. Clear info on work done. I am confident that the work preformed was needed according to Ms. Randal and that I shouldn't need to worry about my cars Clear info on work done. I am confident that the work preformed was needed according to Ms. Randal and that I shouldn't need to worry about my cars performance in the near future. More

by jeromemurphy21 Verified Customer Verified Customer

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I had my car service and it wasn't completed I send a email to my advisor. email to my advisor. More

by IWADE7621 Verified Customer Verified Customer

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Great team. Very professional and did the work quickly. Will come back in the future Very professional and did the work quickly. Will come back in the future More

by JOHN_L_SMITH Verified Customer Verified Customer

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Christina Randall handled me with amazing care. Overall, great atmosphere and very professional. Thank you. Overall, great atmosphere and very professional. Thank you. More

by TYCCHUB Verified Customer Verified Customer

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