Very good service.
Work was done quickly and at a very reasonable price.
Work that needed to be done was clearly explained.
Work was done quickly and at a very reasonable price.
Work that needed to be done was clearly explained.
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by TOUBOK
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2024 -
Conicelli Toyota of Springfield responded
Many thanks Toubok for this great five star review. We appreciate the positive feedback and your business. Paula d., Customer Relations
Have used service center since 2011.
Staff always efficient, knowledgeable. Repairs always well-done; prices are not unbearable. Recently consulted Sales Dept, Jordan who was informative
Staff always efficient, knowledgeable. Repairs always well-done; prices are not unbearable. Recently consulted Sales Dept, Jordan who was informative and willing to provide information I wanted.
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by kathryneandrews
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Alissa Fox
, Jordan Schecter
Mar 26, 2024 -
Conicelli Toyota of Springfield responded
Thanks so much for the great review and positive feedback. We appreciate your continued loyalty to our dealership. Paula d., Customer Relations
The service is fine.
We went in for an oil change and told an hour and a half, ok but after two hours my wife just asked the lady service writer who was taking care of us
We went in for an oil change and told an hour and a half, ok but after two hours my wife just asked the lady service writer who was taking care of us what’s was going ok and she got attitude about the paperwork. Instead she could have said I apologize we’re finishing up the paperwork or something more professional instead we get “I’m finishing the paperwork what do you want”. WOW guys come on
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by RJM1079
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Conicelli Toyota of Springfield responded
I sincerely apologize for your recent experience with our service writer. This is not how we expect our employees to speak with our customers. I've shared your review with our Springfield Service Manager, Jack DePre, for his review/action. If you send me your phone # I'll be happy to pass it on so he may contact you. Paula d., Customer Relations, pdigiacomo@conicelli.com
It’s always a great experience at Conicelli!
The people are great and the workers are always professional.
The people are great and the workers are always professional.
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by WAYNEHEISLER
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Conicelli Toyota of Springfield responded
Thanks for choosing our Toyota service center to maintain your vehicle's performance! Paula d. Customer Relations
I have always been satisfied with my visit to Conicelli
Toyota. Christine Randall is a true professional!
Toyota. Christine Randall is a true professional!
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by percy.morton
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Shawn Heffron, Matthew Hoyle
Mar 25, 2024 -
Conicelli Toyota of Springfield responded
Thanks for choosing our Toyota service center to maintain your vehicle's performance! Paula d. Customer Relations
Always happy with this dealership, will be back for sales
snd service. I trust them
snd service. I trust them
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by JK816
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Conicelli Toyota of Springfield responded
Thanks for the great review and five star rating. Paula d., Customer Relations
Springfield Toyota is the only place I take all my
vehicles for service. Very professional at every step.
vehicles for service. Very professional at every step.
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by bdzan
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Conicelli Toyota of Springfield responded
Thanks for the five star review and kind words! Paula d., Customer Relations
Knowledgeable, hard working, thorough,respectful, polite,
explained everything that was done, patient, checked for deals that might help my bill
explained everything that was done, patient, checked for deals that might help my bill
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by ginger.batchelder
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Conicelli Toyota of Springfield responded
Thanks for choosing Conicelli Toyota to maintain your vehicle's performance! Paula d, Customer Relations
Very pleased with the ease and convenience of scheduling
on line.
The wait at the dealership wasn't bad at all and my car was serviced promptly.
on line.
The wait at the dealership wasn't bad at all and my car was serviced promptly.
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by gingermeister8
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Conicelli Toyota of Springfield responded
Thanks for choosing our Toyota service center to maintain your vehicle's performance! Paula d. Customer Relations
Great service, very customer friendly.
Best dealer maintenance in the region. Always professional and polite.
Best dealer maintenance in the region. Always professional and polite.
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by carloschavarria620
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2024 -
Conicelli Toyota of Springfield responded
Thank you for the five star review. We appreciate you choosing our dealership to maintain your vehicle's performance. Paula d., Customer Relations