Christina Serafin | Page 17

2020 Audi S4 We have been loyal clients of Debbie Lotufo for 10 years. We've bought several cars from Debbie, including, three Audi S4's. Working with Debbie and We have been loyal clients of Debbie Lotufo for 10 years. We've bought several cars from Debbie, including, three Audi S4's. Working with Debbie and Doug Mathewson is always a stress free experience. We also had the pleasure of working with Nancy Werner for the first time. Nancy was great, as well. And, Christina Serafin will always be the best service advisor, hands down. Thanks to all of you. This is the best dealership experience we've had. More

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Christina Serafin epitomizes the meaning of customer care in every experience I deal with her. Christina and the team at Audi Service have gone above and beyond my expectations on supporting my service need in every experience I deal with her. Christina and the team at Audi Service have gone above and beyond my expectations on supporting my service needs especially on the past 2 service visits. Strong commitment to listening, attention to detail, delivering solutions, and creating an exceptional Customer Service experience. Christina would be a key reason for me in deciding my next vehicle purchase at Flemington Audi. I commend her and her supporting team for the Best in Class service provided. Regards, Mike DeGennaro More

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Excellent experience - Yvonne, John, Alan and Nancy made it a smooth and easy process! I would highly recommend Flemington Audi - very customer friendly and pleasure with whom to do business. it a smooth and easy process! I would highly recommend Flemington Audi - very customer friendly and pleasure with whom to do business. More

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Third vehicle in 5 years Debbie Lotufo (sales) is available whenever needed. Peter Costigan (sales manager) got the specific car I wanted from a different dealership, again. J Debbie Lotufo (sales) is available whenever needed. Peter Costigan (sales manager) got the specific car I wanted from a different dealership, again. Jon Budd (finance) provided simple guidance with regard to financing and Nick Scheetz made dropping off my trade-in and picking up my new vehicle easy. I haven't seen Christina Serafin (service) for this vehicle yet, but she made servicing our other vehicles a pleasure. More

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Great experience rolling over my lease to a new Audi This is my second lease through Flemington Audi and the experience was very positive with both cars. Pricing is transparent with no need for negotiat This is my second lease through Flemington Audi and the experience was very positive with both cars. Pricing is transparent with no need for negotiations and haggling. Peter Costigan, Ron Neal and Nancy Werner made me feel special, like a friend of theirs. The delivery was seamless and without incident as sales and finance communicated with me the week before I scheduled delivery which made the process easy and allowed me to focus more on the excitement of learning my new car. More

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Third Audi A6 This is our third Audi A6 and we are very happy with this dealership and it's employees. I leased my first two cars but purchased this time as I am v This is our third Audi A6 and we are very happy with this dealership and it's employees. I leased my first two cars but purchased this time as I am very pleased with the car. The dealership is pleasant to visit and has free wifi, snacks and coffee/tea/soda/water to enjoy while you wait. Our salesman Ron Neill helped us every step of the way and also wanted to thank Richard Karas for his help when we showed up unexpectedly and needed help with the MMI. Chip Zawoiski in finance did a great job in helping me with an early lease turn-in. Thanks also to Christina in service and Doug Mathewson who holds it all together. Thanks for everything. More

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Five Stars Isn't Enough What a pleasure. Everyone is a subject matter expert. Communication is superb - sale, to financing, to service. You have a team of professionals worki What a pleasure. Everyone is a subject matter expert. Communication is superb - sale, to financing, to service. You have a team of professionals working to exceed your expectations. You don't just buy a car, you become part of their culture that is dedicated to providing an excellent experience throughout your ownership of the vehicle. More

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20 Years of Excellent Service - Flemington Audi Over the past 20 years, I've received EXCELLENT service from Flemington Audi's service consultant (Christina Serafin) and technicians. Flemington Aud Over the past 20 years, I've received EXCELLENT service from Flemington Audi's service consultant (Christina Serafin) and technicians. Flemington Audi's technicians and facility are impeccable!!! When living in Edison, NJ, I took my Audi to Flemington for service. Even though I currently live in Bethlehem, PA, Christina's level of customer care and professionalism is a large contributing factor in my decision to remain a Flemington Audi Service customer. Christina's an OUTSTANDING service consultant who's very knowledgeable, friendly, patient and trustworthy. She takes excellent care of me and makes me feel like family. Thank you Flemington Audi Family for 20 years of outstanding service... Sincerely, Audrey Bethlehem, PA. More

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We walked in to simply get more information about the Audi A5, but Ron was so helpful - without pressuring us - that we found ourselves staying longing and buying a “new” 2019 A5 that had been used by th Audi A5, but Ron was so helpful - without pressuring us - that we found ourselves staying longing and buying a “new” 2019 A5 that had been used by the Service department but was exactly what we had been looking for. It was a very enjoyable experience! Ron spent time answering all our questions and reviewing the operation of the car once the plates came in. Mari was very helpful and a pleasure to deal with. Katiey and Christina were very helpful in answering our questions and getting the first appointment on the books. We will definitely recommend Flemington Volkswagen Audi Porsche to our family/friends, and specifically Ron, Mari, Katiey, and Christina. Thanks again, Michelle and Rick Kloecker More

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Audi S6 Purchase (Ron Neall) Basic honesty and integrity through out entire process,combined with a great personality made the whole buying experience easy with Ron Neall. This is Basic honesty and integrity through out entire process,combined with a great personality made the whole buying experience easy with Ron Neall. This is my third purchase with him, enough said. More

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