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Christina Thomas
Christina Thomas at Lou Sobh Honda

Christina Thomas

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
81 Reviews

Dealership Experience

10 mos

Industry Experience

34 yrs

4.9

81 Reviews

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81 Reviews of Christina Thomas

August 12, 2026

Dealership Rating
Employee Rating

Service was great, but the link to view the status of my vehicle wasn't working properly, so I had to send a couple of texts to find out when my vehicle would be ready for pickup. More

by str8shooter618
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

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Aug 20, 2026

Lou Sobh Honda responded

Thank you for your feedback! We’re glad to hear you had a great service experience overall. We apologize for the issue with the vehicle status link and understand how frustrating it can be when communication tools do not work as expected. We appreciate you bringing this to our attention!

August 12, 2026

Dealership Rating
Employee Rating

Service was great, but the link to view the status of my vehicle wasn't working properly, so I had to send a couple of texts to find out when my vehicle would be ready for pickup. More

by str8shooter618
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

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Aug 20, 2026

Lou Sobh Honda responded

Thank you for your feedback! We’re glad to hear you had a great service experience overall. We apologize for the issue with the vehicle status link and understand how frustrating it can be when communication tools do not work as expected. We appreciate you bringing this to our attention!

July 31, 2026

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Employee Rating

Terrible service and not willing to listen to customer questions. Taking for granted that the customer is dumb. More

by morhemtulla
Recommend Dealer
No

Other Employees Tagged: Christina Thomas

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Jul 31, 2026

Lou Sobh Honda responded

I am sorry to learn about your experience and understand your frustration. Our goal is always to listen carefully, provide thorough explanations, and ensure our customers feel confident in the information they receive. It is disappointing to hear that we fell short of that goal during your visit. I would welcome the opportunity to discuss your concerns directly and work toward a resolution. Please reach out to me so that I can better understand the situation and assist you. David Wikle 678-679-7278

July 30, 2026

Dealership Rating
Employee Rating

Always a great experience! Friendly and knowledgeable staff and always accommodating without long wait times! More

by christinat597455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2026

Lou Sobh Honda responded

Thank you for the wonderful review! We're so glad you continue to have great experiences with our team. Providing friendly, knowledgeable service with minimal wait times is always our goal. We truly appreciate your continued support and look forward to seeing you again!

July 29, 2026

Dealership Rating
Employee Rating

Easy check-in and check-out. I was only there for an oil change and spark plug timing adjustment. The service was done promptly. More

by cmko5
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

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Aug 04, 2026

Lou Sobh Honda responded

Thank you for the great review! We're happy to hear your service visit was quick and convenient from check in to check out. We'll be sure to share your kind words with Christina. We appreciate your business and look forward to seeing you again!

July 24, 2026

Dealership Rating
Employee Rating

excellent service department I have total confidence in their service. Waiting area could be improved by providing some current periodicals to read while waiting. More

by Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2026

Lou Sobh Honda responded

Thank you for your thoughtful review, Kirk! We're so glad you have confidence in our service team and appreciate your continued trust. We also appreciate your suggestion regarding the waiting area and will be sure to share your feedback with our team. Thank you for choosing Lou Sobh Honda!

July 20, 2026

Dealership Rating
Employee Rating

You did a great job thank you! We will be back at some point! Great job! More

by GATECH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2026

Lou Sobh Honda responded

Thank you for the great review! We're so glad you had a positive experience with our team. We truly appreciate your support and look forward to welcoming you back the next time you need us!

July 18, 2026

Dealership Rating
Employee Rating

Easy to make an appointment. Nice waiting area. Nice people. They always provide good information on how my car is doing. More

by shan700
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

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Jul 23, 2026

Lou Sobh Honda responded

Thank you for your wonderful review! We're so glad you enjoy working with Christina Thomas and our service team. It's great to hear your appointments are easy to schedule, you enjoy our waiting area, and that our team keeps you informed about your vehicle. We appreciate your continued trust in Lou Sobh Honda!

July 17, 2026

Dealership Rating
Employee Rating

Christina got me in, updated me on what was going on and got me back out in time for a road trip the next day. More

by hickman0
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

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Jul 23, 2026

Lou Sobh Honda responded

Thank you for the great review! We're happy to hear Christina kept you informed throughout your visit and made sure your vehicle was ready in time for your road trip. We appreciate your trust in Lou Sobh Honda and hope you had a safe and enjoyable trip!

July 16, 2026

Dealership Rating
Employee Rating

Christina did a great job all around, she got me in and out for my service in a timely manner, provided excellent customer service and made sure I was aware of everything going on in my vehicle More

by jordan@jordan-scales.com
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

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Jul 17, 2026

Lou Sobh Honda responded

Thank you for the wonderful review! We're so glad Christina provided you with excellent service and kept you informed throughout your visit. We appreciate your business and look forward to seeing you again!

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