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Christina Thomas

Overview Reviews (66) Inventory (275)

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Christina Thomas

Christina Thomas | Page 2

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9

66 Reviews

Overview Reviews (66) Inventory (275)

Dealership Experience

8 mos

Industry Experience

33 yrs, 10 mos

4.9

66 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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66 Reviews of Christina Thomas

June 21, 2026

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Employee Rating

My family and I have been dealing with this dealership since 2015, and are extremely satisfied with the service. since 2015, and are extremely satisfied with the service. More

by casper3

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 22, 2026 -

Lou Sobh Honda responded

Thank you for your continued trust and loyalty since 2015! It means so much to all of us at Lou Sobh Honda that you and your family continue to choose our dealership. We truly appreciate your support over the years!

June 20, 2026

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Employee Rating

Prompt and courteous service. Advisor explained everything very well. Thank you, Lou Sobh Honda! ?? Advisor explained everything very well. Thank you, Lou Sobh Honda! ?? More

by Steve Williams

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Thomas

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Jun 22, 2026 -

Lou Sobh Honda responded

Thank you, Steve! We're happy to hear you received prompt and courteous service at Lou Sobh Honda and that everything was clearly explained. We appreciate your kind words and look forward to serving you again!

June 18, 2026

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Employee Rating

My car was lost on the lot causing alignment and oil change to take over 2 ho yeah Lack of Service Advisor knowing where my car was caused her to over promise completion time 3 times. change to take over 2 ho yeah Lack of Service Advisor knowing where my car was caused her to over promise completion time 3 times. More

by zoe4644000

Verified Customer

Recommend Dealer

Yes

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Jun 18, 2026 -

Lou Sobh Honda responded

Thank you for sharing your experience. We’re very sorry for the delay and the confusion regarding your vehicle’s location. That’s not the level of organization or communication we aim to provide. We appreciate your patience, and we’ll be addressing this with our team to ensure more accurate timelines and better coordination moving forward.

June 17, 2026

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Employee Rating

It was a smooth experience overall Excellent customer service Christina knew what exactly was needed and how to ensure you have a happy customer service Christina knew what exactly was needed and how to ensure you have a happy customer More

by faruma

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Thomas

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Jun 18, 2026 -

Lou Sobh Honda responded

Thank you for the great review! We're so glad Christina provided excellent service and made sure everything was handled smoothly. We appreciate your support and hope to see you again soon!

June 16, 2026

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Employee Rating

We were met with kindness and excellent customer service. It was a great experience, start to finish, and I really appreciate it! It was a great experience, start to finish, and I really appreciate it! More

by adam.elizabeth.haston

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Thomas

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Jun 18, 2026 -

Lou Sobh Honda responded

Thank you for your kind words! We're thrilled to hear you had a great experience from start to finish and felt welcomed by our team. We truly appreciate you choosing Lou Sobh Honda!

June 15, 2026

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Employee Rating

Everyone was so kind, polite, and accommodating. Truly a great customer service experience. Christina took great care of us. Truly a great customer service experience. Christina took great care of us. More

by adam.elizabeth.haston

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Love

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Jun 16, 2026 -

Lou Sobh Honda responded

Thank you for your kind review! We're delighted to hear that Christina and the rest of our team provided such a welcoming and accommodating experience. Delivering exceptional customer service is always our goal, and we appreciate you choosing Lou Sobh Honda. We look forward to seeing you again!

June 12, 2026

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Employee Rating

Great service Was very fast and efficient and detailed I appreciate your time thank you appreciate your time thank you More

by JEFFERYMDONOVAN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Thomas

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Jun 16, 2026 -

Lou Sobh Honda responded

Thank you for your kind review! We're glad Christina provided fast, efficient, and detailed service during your visit. We truly appreciate your business and thank you for choosing Lou Sobh Honda!

June 09, 2026

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Employee Rating

Upfront with situation. Accommodating with loaner vehicle. Excellent grade with communication Expedient with getting my vehicle repaired Accommodating with loaner vehicle. Excellent grade with communication Expedient with getting my vehicle repaired More

by ROB.BAKER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Thomas

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Jun 09, 2026 -

ROB.BAKER responded

Christina was very professional and detailed. Excellent communication skills. Overall, I had a great experience other than my 2025 Accord needing a new steering rack at 37k miles but that was not the dealerships' fault.

June 08, 2026

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Employee Rating

Everyone was so helpful! They made the experience fast and easy and I would recommend them to anyone! They made the experience fast and easy and I would recommend them to anyone! More

by kenzie1237

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 08, 2026 -

Lou Sobh Honda responded

Thank you for the wonderful review! We're thrilled to hear that our team made your experience fast, easy, and enjoyable. We appreciate your recommendation and thank you for choosing Lou Sobh Honda!

June 05, 2026

Dealership Rating

Employee Rating

Thorough, helpful and has all my records online, so it's easy to see what needs to be done. Very professional people. easy to see what needs to be done. Very professional people. More

by Leslie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Goode, Ryan Esloon, Stephanie Love

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Jun 10, 2026 -

Lou Sobh Honda responded

Thank you for your thoughtful review! We're glad you find our online service records convenient and that our team has provided thorough and professional care. We truly appreciate your continued trust in Lou Sobh Honda.

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