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Christina Thomas

Overview Reviews (76) Inventory (237)

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Christina Thomas

Christina Thomas | Page 2

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9

76 Reviews

Overview Reviews (76) Inventory (237)

Dealership Experience

9 mos

Industry Experience

33 yrs, 11 mos

4.9

76 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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76 Reviews of Christina Thomas

July 03, 2026

Dealership Rating

Employee Rating

great explanation and communication! I had my tires, oil change and break fluid change. Christina was very nice and resourceful. I had my tires, oil change and break fluid change. Christina was very nice and resourceful. More

by nbirchie

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 08, 2026 -

Lou Sobh Honda responded

Thank you for your kind review! We're glad Christina kept you informed and provided great communication throughout your visit. We appreciate your trust and look forward to serving you again!

July 02, 2026

Dealership Rating

Employee Rating

Courteous and friendly. Thank you for the car wash too. It was just an oil change. Thank you for the car wash too. It was just an oil change. More

by nanakathy2014

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Thomas

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Jul 08, 2026 -

Lou Sobh Honda responded

Thank you for your kind review! We're glad you received courteous and friendly service, and we're happy you enjoyed the complimentary car wash. We appreciate your support and look forward to your next visit!

June 30, 2026

Dealership Rating

Employee Rating

Courteous, helpful Convenient scheduling and nice amenities, including coffee, clean restrooms, snacks, while someone is waiting for their car repair amenities, including coffee, clean restrooms, snacks, while someone is waiting for their car repair More

by maneely4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Thomas

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Jul 01, 2026 -

Lou Sobh Honda responded

Thank you for your kind words! We're glad you enjoyed our convenient scheduling, comfortable waiting area, and the service provided by Christina. We appreciate your support and look forward to welcoming you back to Lou Sobh Honda!

June 28, 2026

Dealership Rating

Employee Rating

I was greeted politely and my service was completed in a timely manner. Well done! timely manner. Well done! More

by emeraldgreenga

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Thomas

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Jul 01, 2026 -

Lou Sobh Honda responded

Thank you for the great review! We're happy to hear Christina welcomed you and got your service completed promptly. We appreciate your support and look forward to seeing you again!

June 27, 2026

Dealership Rating

Employee Rating

Very good, if you can provide a silent room to work, it will be helpful. We currently have it but songs really take it out. will be helpful. We currently have it but songs really take it out. More

by mukeshkoshym

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Thomas

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Jul 01, 2026 -

Lou Sobh Honda responded

Thank you for your feedback! We're glad you had a positive experience with Christina and appreciate your suggestion. We'll certainly keep your comments in mind as we continue looking for ways to make every visit as comfortable as possible. We appreciate you choosing Lou Sobh Honda!

June 27, 2026

Dealership Rating

Employee Rating

With an appointment and waiting on site, service was quick and I wasn't upsold anything. quick and I wasn't upsold anything. More

by MOATSAK0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Thomas

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Jul 01, 2026 -

Lou Sobh Honda responded

Thank you for your review! We're glad Christina and our service team got you in and out quickly while providing an honest, efficient experience. We appreciate you choosing Lou Sobh Honda!

June 26, 2026

Dealership Rating

Employee Rating

She was incredibly kind and helpful. She helped me understand what was wrong with my car and it got done very quickly. I am definitely coming back She helped me understand what was wrong with my car and it got done very quickly. I am definitely coming back More

by maria78824

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 01, 2026 -

Lou Sobh Honda responded

Thank you for the wonderful review! We're so glad our team took the time to explain everything clearly and get your vehicle taken care of quickly. We appreciate your trust and look forward to seeing you again at Lou Sobh Honda!

June 26, 2026

Dealership Rating

Employee Rating

Great people with great attitudes. First time taking the car there but will definitely take it back. First time taking the car there but will definitely take it back. More

by DHAVAL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 01, 2026 -

Lou Sobh Honda responded

Thank you for the great review! We're so glad your first visit was a positive one and that Christina and our team made such a great impression. We look forward to welcoming you back for many more visits!

June 26, 2026

Dealership Rating

Employee Rating

Called to make appointment and ask what was involved with a 100k maintenance. Was told on the phone no appointment was needed and would take about an hour. Upon arrival was advised it was over $3k worth of w a 100k maintenance. Was told on the phone no appointment was needed and would take about an hour. Upon arrival was advised it was over $3k worth of work and I'd need to leave the vehicle, but a rental was offered and free for the day. Otherwise the work was done as promised, car was done next day, and people were pleasant to work with. More

by jasongianladis

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Thomas

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Jul 01, 2026 -

Lou Sobh Honda responded

Thank you for your feedback. We appreciate you sharing your experience and understand how frustrating it can be when expectations don't match the service required. We're glad Christina and our team were able to provide you with a rental while your vehicle was being serviced, and we'll use your comments to help improve communication moving forward. Thank you for choosing Lou Sobh Honda.

June 25, 2026

Dealership Rating

Employee Rating

They are very nice and bringing a professional treat On the dealership have a great employees and comfortable waiting area the dealership have a great employees and comfortable waiting area More

by Nephtalycorrea1976

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christina Thomas

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Jul 01, 2026 -

Lou Sobh Honda responded

Thank you for your kind review! We're so glad you enjoyed your experience with our team and found our waiting area comfortable. We appreciate your support and look forward to serving you again at Lou Sobh Honda!

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