Christina Thomas | Page 2

Lou Sobh Honda responded

Thank you for the great review! We're so glad Christina was able to accommodate your schedule and get you back on the road even sooner than expected. We appreciate your business and look forward to your next visit!

Lou Sobh Honda responded

Thank you for your kind words! We're thrilled to hear our team's attention to detail and knowledgeable service made a great impression. We'll be sure to share your compliments with Christina. We appreciate your support!

Lou Sobh Honda responded

Thank you for taking the time to share your feedback. We're pleased to hear that Christina provided you with great service and took good care of you during your visit. We are sorry to hear that our diagnostic fee policy left you frustrated. Diagnostic testing involves the time, expertise, and equipment needed to properly identify a vehicle's concern, and that portion of the repair process is separate from the repair itself. We understand that this can sometimes be confusing, especially when additional service is ultimately performed. We truly value your business and appreciate your honest feedback. If you would like to discuss your visit further, please feel free to contact me directly. We'd welcome the opportunity to answer any questions and better explain the charges associated with your visit.

Lou Sobh Honda responded

Thank you for the wonderful review! We're so glad Christina provided you with a great service experience. It's great to hear your vehicle was serviced, cleaned, and ready to go when you returned, and we're happy you were able to take advantage of a coupon as well. We appreciate you choosing Lou Sobh Honda and look forward to seeing you again!

Lou Sobh Honda responded

Thank you for your continued trust! We're thrilled to hear you've consistently received excellent service from our team. We truly appreciate your support and look forward to your next visit!

Lou Sobh Honda responded

Thank you for your kind review! We're glad Christina kept you informed and provided great communication throughout your visit. We appreciate your trust and look forward to serving you again!

Lou Sobh Honda responded

Thank you for your kind review! We're glad you received courteous and friendly service, and we're happy you enjoyed the complimentary car wash. We appreciate your support and look forward to your next visit!

Lou Sobh Honda responded

Thank you for your kind words! We're glad you enjoyed our convenient scheduling, comfortable waiting area, and the service provided by Christina. We appreciate your support and look forward to welcoming you back to Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for the great review! We're happy to hear Christina welcomed you and got your service completed promptly. We appreciate your support and look forward to seeing you again!

Lou Sobh Honda responded

Thank you for your feedback! We're glad you had a positive experience with Christina and appreciate your suggestion. We'll certainly keep your comments in mind as we continue looking for ways to make every visit as comfortable as possible. We appreciate you choosing Lou Sobh Honda!