Christine Griswold
Service Advisor
INFINITI Of Orland Park
8550 W 159th Street
Orland Park, IL 60462
91 Reviews
Write a Review91 Reviews of Christine Griswold
December 28, 2025
The staff was amazing it was a bit expensive but the job got done right! got done right! More
Other Employees Tagged: Mike Cescato, LaToya Tenton
December 22, 2025
He was very helpful and kind. Thank you for everything. I appreciate it and look forward to working with him again. Thank you for everything. I appreciate it and look forward to working with him again. More
Other Employees Tagged: Mike Cescato, LaToya Tenton
December 17, 2025
My service advisor Mike, was amazing. He explained everything and kept m e updated on the progress of my service. My car was returned to me clean. Thank you, Infiniti of Orland. He explained everything and kept m e updated on the progress of my service. My car was returned to me clean. Thank you, Infiniti of Orland. More
Other Employees Tagged: Mike Cescato, LaToya Tenton
December 07, 2025
Christine was courteous and polite. Only suggestion is to add home baked cookies and coffee/tea/soda like BMW has in their waiting area. Make the area more inviting rather than cafeteri Only suggestion is to add home baked cookies and coffee/tea/soda like BMW has in their waiting area. Make the area more inviting rather than cafeteria like with vending machines. More
November 30, 2025
Mike is fantastic! He is knowledgeable, kind, helpful and friendly. I appreciate his help and listen to his advice on how to maintain and service my car. Happy he is on He is knowledgeable, kind, helpful and friendly. I appreciate his help and listen to his advice on how to maintain and service my car. Happy he is on your team! More
Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison
November 26, 2025
Work on my vehicle was good. Wait time way too long. I waited over 2 hours for an oil change and tire rotation. Customer service was very poor. Infiniti is a premium brand. I Wait time way too long. I waited over 2 hours for an oil change and tire rotation. Customer service was very poor. Infiniti is a premium brand. I paid premium price, which I expected. This was a poor experience. More
Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison
November 20, 2025
I’m very disappointed with the follow-up after my purchase. The engine light came on a week after buying the car. After speaking with my salesman, I brought it in and was told it was a simple EV sens purchase. The engine light came on a week after buying the car. After speaking with my salesman, I brought it in and was told it was a simple EV sensor issue that was repaired. Two days later, the light came back on. When I returned—at a time the salesman said he scheduled—the service department had no record of my appointment or my previous visit. Only then was I told the car needed to be taken to the manufacturer’s dealership because it’s still under warranty. Had this been explained from the beginning, I wouldn’t have wasted time traveling to Zeigler Infiniti in Orland Park. The salesman also claimed he contacted a nearby dealer on my behalf, but they confirmed no such call was made. Overall, this has been a frustrating and time-wasting experience. More
Other Employees Tagged: Lucas Galifos, Subhi "Sam" Abughoush
October 20, 2025
Friendly, professional, informative, organized, efficient, welcoming, clean, and timely. The staff was very knowledgeable about my vehicle and applied their knowledge to make my experience pleasant efficient, welcoming, clean, and timely. The staff was very knowledgeable about my vehicle and applied their knowledge to make my experience pleasant.g More
Other Employees Tagged: Brian Coster

