Christine Griswold
Christine Griswold at INFINITI Of Orland Park

Christine Griswold | Page 10

Service Advisor

INFINITI Of Orland Park

8550 W 159th Street
Orland Park, IL 60462

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4.5
97 Reviews
4.5

97 Reviews

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97 Reviews of Christine Griswold

August 04, 2024

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Employee Rating

Brought my vehicle here due to whining noise when accelerating. The mechanic was able to pinpoint the issue from the test drive. I would recommend anyone and everyone with an Infiniti to bring their More

by Sal Pino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison, Mimi Nofal, Chuck and Saul (mechanics) 10/10

Aug 09, 2024

INFINITI Of Orland Park responded

Thank you for your fantastic review! We’re delighted to hear that our mechanic was able to accurately diagnose the whining noise issue during the test drive. We truly appreciate your high recommendation and are thrilled to have earned a 10/10 from you. Your satisfaction is our top priority, and we look forward to providing excellent service for you and anyone you refer in the future. Thanks again for choosing us! Best Wishes, INFINITI Of Orland Park

July 26, 2024

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I was pleased overall but it just took longer than I was expecting. I'm satisfied. More

by KLDORRIS1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison, Ahmad

Aug 09, 2024

INFINITI Of Orland Park responded

Thank you for your feedback! We’re pleased to hear that you’re satisfied with the service overall. We apologize for the longer wait time and appreciate your patience. If you have any further concerns or need assistance, please don’t hesitate to reach out. Thank you for choosing us! Best Wishes, INFINITI Of Orland Park

July 26, 2024

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Great service! Mike is always informative and proactive when it comes to the care of my vehicle. More

by SFISHERB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison

Aug 09, 2024

INFINITI Of Orland Park responded

Thank you for your kind words! We’re glad to hear that Mike consistently provides informative and proactive care for your vehicle. Our team takes pride in ensuring the best service possible, and it’s wonderful to know that Mike’s efforts have made a positive impact. We look forward to continuing to serve you in the future! Best Wishes, INFINITI Of Orland Park

July 20, 2024

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Employee Rating

Great service from the 2 ladies at the service desk! They took the time to answer all my questions and my car was cleaned very well. The one complaint I have is that my car was returned to me with the c More

by JAVAMMUSIC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LaToya Tenton , Kerrie Garrison

Aug 09, 2024

INFINITI Of Orland Park responded

Thank you for your feedback! We’re delighted to hear that you received great service from the team at the service desk and that your car was cleaned well. We apologize for the inconvenience regarding the climate control, mirrors, and seat positions. We understand how important it is to have your vehicle returned just the way you left it. We’ll make sure to address this with our team to ensure it doesn’t happen again. Thank you for bringing this to our attention, and we look forward to serving you better in the future. Best Wishes, INFINITI Of Orland Park

June 30, 2024

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I appreciate the loaner vehicle really help me out. While , my car was being serviced and the communication was great. I will recommend infinity two my family in Friends . Thanks again. More

by SHERRYW414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison

Jul 03, 2024

INFINITI Of Orland Park responded

Thank you for your feedback! We're glad the loaner vehicle was helpful and that you had a positive communication experience while your car was being serviced. Your recommendation means a lot to us. If there's anything else we can do for you or your friends and family, please let us know. Thanks again! Best Wishes, INFINITI Of Orland Park

June 29, 2024

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I always receive quality customer service at Infiniti of Orland. This is my ‘go-to’ location. More

by TREKELLYEGARY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison, Terry Lewis

Jul 03, 2024

INFINITI Of Orland Park responded

That's fantastic to hear! We're honored to be your trusted choice for quality customer service! Thank you for your loyalty and for choosing us as your 'go-to' location. We look forward to continuing to serve you! Best Wishes, INFINITI Of Orland Park

June 26, 2024

Dealership Rating
Employee Rating

Mike and Latoya are very professional and attentive to the concerns you have regarding your car. They keep you updated to the service being provided throughout the visit. I would recommend. More

by LGLOWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison

Jul 03, 2024

INFINITI Of Orland Park responded

Thank you for sharing your experience! Mike and Latoya are dedicated to providing excellent service and keeping you informed every step of the way. We appreciate your recommendation! Best Wishes, INFINITI Of Orland Park

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