Christine Griswold
Christine Griswold at INFINITI Of Orland Park

Christine Griswold | Page 9

Service Advisor

INFINITI Of Orland Park

8550 W 159th Street
Orland Park, IL 60462

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4.5
104 Reviews
4.5

104 Reviews

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104 Reviews of Christine Griswold

October 04, 2024

Dealership Rating
Employee Rating

Very professional great service quality work on time service just all around great customer service More

by DESBO23
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 20, 2024

INFINITI Of Orland Park responded

Thank you for the kind words! We're thrilled to hear that you had a great experience with our service and customer care. We look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

October 01, 2024

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Employee Rating

The service was outstanding. I would definitely recommend my friends and family to this dealership when ever they are purchasing a new car. More

by JAHLOVERIPTON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato , Sebastian Badillo, Kerrie Garrison, LaToya Tenton

Nov 12, 2024

INFINITI Of Orland Park responded

Thank you for your fantastic review! We’re thrilled to hear that you had an outstanding experience and appreciate your willingness to recommend us to your friends and family. Your support means a lot to us, and we look forward to continuing to provide exceptional service for all your future car purchases! Best Wishes, INFINITI Of Orland Park

September 23, 2024

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Kerrie went above and beyond! ! Excellent customer care!! I highly recommend Infiniti Orland Park and will only go to this location in the future!! More

by CAPORALEGABE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato , Kerrie Garrison, LaToya Tenton

Nov 12, 2024

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We’re thrilled to hear that Kerrie provided such exceptional customer care and made your experience memorable. Your recommendation means a lot to us, and we’re honored to be your preferred Infiniti location. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

September 18, 2024

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This is a very clean environment, with courtesy staff eager to assist with questions and concerns. I love the fact they wash my car and offer snacks while I wait for my oil change. More

by GIBBSBY8388
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 19, 2024

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We’re thrilled to hear that you appreciate our clean environment, courteous staff, and the little touches like car washes and snacks. Making your visit comfortable and pleasant is important to us. We look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park

September 11, 2024

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The staff there are very attentive and absolutely willing to supply the best service . I have all intentions on coming back here for continuance of service. Thank You. More

by RLJLRJ1434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato , Kerrie Garrison, LaToya Tenton

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We’re glad to hear that our staff was attentive and provided you with the best service. We appreciate your intention to return for continued service and look forward to seeing you again. Thank you for choosing us! Best wishes, INFINITI Of Orland Park

September 11, 2024

Dealership Rating
Employee Rating

I scheduled my appointment following receipt of an email coupon. When I checked in, I relayed this information to Ms Griswold and was assured I'd be taken care of. The coupon was not reflected on my bill. More

by KYW829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 11, 2024

INFINITI Of Orland Park responded

Thank you for bringing this to our attention. We're truly sorry to hear about your experience and for the inconvenience you've faced. This is not the level of service we strive to provide, and we understand your frustration. Please know that we take your feedback seriously, and we would like to resolve this matter promptly. Our service manager will personally look into this and ensure you receive the appropriate assistance, including honoring your coupon. We appreciate your patience and hope to make things right. Best Wishes, INFINITI Of Orland Park

September 08, 2024

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Employee Rating

Great environment and amazing staff clean facility great workers and knowledgeable. I would recommend this car dealership. More

by BSUNDANCE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato , Kerrie Garrison, LaToya Tenton

Sep 11, 2024

INFINITI Of Orland Park responded

Thank you so much for your fantastic feedback! We’re thrilled to hear that you enjoyed our clean facility, knowledgeable staff, and welcoming environment. Your recommendation means a lot to us! If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park

September 05, 2024

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Employee Rating

Truly exceptional service and customer care. Very professional and good competitive prices. Thank you for the help More

by rodonis2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato , Kerrie Garrison, LaToya Tenton

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you for your kind words! We’re thrilled to hear that you found our service and customer care exceptional, and that you appreciated our professionalism and competitive prices. We’re grateful for the opportunity to assist you and look forward to serving you again in the future. Best wishes, INFINITI Of Orland Park

September 05, 2024

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Employee Rating

Christine did an awesome job! I'm a long term customer and I'm sure I’ll be back soon. I love the new text messages and technology used to advise me of the status of my repairs an More

by CCATJR
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato , Kerrie Garrison, LaToya Tenton

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you, Charles, for your wonderful feedback! We’re thrilled to hear that Christine did an awesome job and that you’re enjoying the new text messages and technology for updates on your repairs and maintenance. Your continued loyalty means a lot to us, and we look forward to serving you again soon. All the best! Best wishes, INFINITI Of Orland Park

September 01, 2024

Dealership Rating
Employee Rating

Love love love the experience at the dealership. You guys really took care of me More

by FELAE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato , Kerrie Garrison, LaToya Tenton

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you so much for your kind words! We’re thrilled to hear that you loved your experience at the dealership and felt well taken care of. Your satisfaction is our top priority, and we’re delighted to have met your expectations. We look forward to assisting you again in the future! Best wishes, INFINITI Of Orland Park

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