Christine Griswold | Page 9

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We’re thrilled to hear that you appreciate our clean environment, courteous staff, and the little touches like car washes and snacks. Making your visit comfortable and pleasant is important to us. We look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We’re glad to hear that our staff was attentive and provided you with the best service. We appreciate your intention to return for continued service and look forward to seeing you again. Thank you for choosing us! Best wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for bringing this to our attention. We're truly sorry to hear about your experience and for the inconvenience you've faced. This is not the level of service we strive to provide, and we understand your frustration. Please know that we take your feedback seriously, and we would like to resolve this matter promptly. Our service manager will personally look into this and ensure you receive the appropriate assistance, including honoring your coupon. We appreciate your patience and hope to make things right. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you so much for your fantastic feedback! We’re thrilled to hear that you enjoyed our clean facility, knowledgeable staff, and welcoming environment. Your recommendation means a lot to us! If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your kind words! We’re thrilled to hear that you found our service and customer care exceptional, and that you appreciated our professionalism and competitive prices. We’re grateful for the opportunity to assist you and look forward to serving you again in the future. Best wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you, Charles, for your wonderful feedback! We’re thrilled to hear that Christine did an awesome job and that you’re enjoying the new text messages and technology for updates on your repairs and maintenance. Your continued loyalty means a lot to us, and we look forward to serving you again soon. All the best! Best wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you so much for your kind words! We’re thrilled to hear that you loved your experience at the dealership and felt well taken care of. Your satisfaction is our top priority, and we’re delighted to have met your expectations. We look forward to assisting you again in the future! Best wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for bringing this to our attention, and we apologize for the inconvenience you’ve experienced. We’re sorry to hear about the issue with your wheel locks and the lack of follow-up from our team. Your satisfaction is important to us, and we want to resolve this promptly. Please contact us directly at 708-403-4700 to address this issue and set up an appointment for the missing wheels locks. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your feedback! We’re pleased to hear that you received quick and courteous service and that you’re very satisfied with your treatment. We appreciate your kind words and look forward to continuing to provide you with excellent service in the future. Best wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your feedback! We’re delighted to hear that Christine provided you with professional, attentive, and responsive service. It’s great to know that your vehicle was serviced quickly and efficiently. We understand that service is a key factor in your choice of auto, and we’re glad to have met your expectations. We look forward to serving you again! Best wishes, INFINITI Of Orland Park