Christine Griswold
Christine Griswold at INFINITI Of Orland Park

Christine Griswold | Page 9

Service Advisor

INFINITI Of Orland Park

8550 W 159th Street
Orland Park, IL 60462

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4.5
97 Reviews
4.5

97 Reviews

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97 Reviews of Christine Griswold

September 05, 2024

Dealership Rating
Employee Rating

Truly exceptional service and customer care. Very professional and good competitive prices. Thank you for the help More

by rodonis2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you for your kind words! We’re thrilled to hear that you found our service and customer care exceptional, and that you appreciated our professionalism and competitive prices. We’re grateful for the opportunity to assist you and look forward to serving you again in the future. Best wishes, INFINITI Of Orland Park

September 05, 2024

Dealership Rating
Employee Rating

Christine did an awesome job! I'm a long term customer and I'm sure I’ll be back soon. I love the new text messages and technology used to advise me of the status of my repairs an More

by CCATJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you, Charles, for your wonderful feedback! We’re thrilled to hear that Christine did an awesome job and that you’re enjoying the new text messages and technology for updates on your repairs and maintenance. Your continued loyalty means a lot to us, and we look forward to serving you again soon. All the best! Best wishes, INFINITI Of Orland Park

September 01, 2024

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Employee Rating

Love love love the experience at the dealership. You guys really took care of me More

by FELAE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you so much for your kind words! We’re thrilled to hear that you loved your experience at the dealership and felt well taken care of. Your satisfaction is our top priority, and we’re delighted to have met your expectations. We look forward to assisting you again in the future! Best wishes, INFINITI Of Orland Park

August 30, 2024

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Nut-Road Wheel locks purchased on 11/15/23 were removed from my tires during an oil change 5 months ago. I called to inquire and was told to bring vehicle to service. On 8/13/24 I asked the service depa More

by CLAUDIAHJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brittany Blunt, Scott Wagner, Joe Mikuzis, Brian Coster, Chris Vosler , Sebastian Badillo, Terry Lewis, Eddie Marquie

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you for bringing this to our attention, and we apologize for the inconvenience you’ve experienced. We’re sorry to hear about the issue with your wheel locks and the lack of follow-up from our team. Your satisfaction is important to us, and we want to resolve this promptly. Please contact us directly at 708-403-4700 to address this issue and set up an appointment for the missing wheels locks. Best Wishes, INFINITI Of Orland Park

August 29, 2024

Dealership Rating
Employee Rating

Good service. Quick service and very courteous personal. I am very satisfied with my treatment. More

by KLDORRIS1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Blunt, Brian Coster, Mike Cescato, LaToya Tenton , Sebastian Badillo, Kerrie Garrison, Terry Lewis, Eddie Marquie, Mimi Nofal

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you for your feedback! We’re pleased to hear that you received quick and courteous service and that you’re very satisfied with your treatment. We appreciate your kind words and look forward to continuing to provide you with excellent service in the future. Best wishes, INFINITI Of Orland Park

August 28, 2024

Dealership Rating
Employee Rating

Christine was professional, attentive and responsive. My vehicle was services quickly and efficiently. Service is a primary driver in my choice of auto. More

by ACCTGCONCEPTS
Recommend Dealer
Yes
Sep 12, 2024

INFINITI Of Orland Park responded

Thank you for your feedback! We’re delighted to hear that Christine provided you with professional, attentive, and responsive service. It’s great to know that your vehicle was serviced quickly and efficiently. We understand that service is a key factor in your choice of auto, and we’re glad to have met your expectations. We look forward to serving you again! Best wishes, INFINITI Of Orland Park

August 18, 2024

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Employee Rating

The staff are extremely professional. The waiting area is very clean and I really enjoyed their hot beverage center. In addition I really appreciate the real time text updates. I always r More

by TINAHINTON33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

INFINITI Of Orland Park responded

Thank you for your kind words! We’re delighted to hear that you find our staff professional and our waiting area clean and enjoyable. We’re also glad that you appreciate the hot beverage center and real-time text updates. Providing excellent service is our top priority, and we’re thrilled to know we consistently meet your expectations. We look forward to serving you again! Best wishes, INFINITI Of Orland Park

August 16, 2024

Dealership Rating
Employee Rating

I am always impressed with the impeccable service I receive from customer service and the service department. The waiting area is always clean and the hot chocolate is awesome! I love the new machine. More

by KNOXIE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you for your fantastic feedback! We’re thrilled to hear that our customer service and service department continue to impress you. It’s great to know you enjoy our clean waiting area and the hot chocolate from the new machine. We appreciate your support and look forward to your next visit! Best Wishes, INFINITI Of Orland Park

August 13, 2024

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Employee Rating

They are helpful and with good vibes, friendly caring making sure you are satisfy they exercise great patients with you, thanks. More

by HARRIS5141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison, CHUCK TECHNICIAN IS OF GREAT CLASS

Sep 05, 2024

INFINITI Of Orland Park responded

Thank you for the kind words! We’re delighted to hear that our team provided helpful, friendly, and patient service. Your satisfaction is our priority, and we appreciate your positive feedback. If you need anything else, just let us know! Best Wishes, INFINITI Of Orland Park

August 04, 2024

Dealership Rating
Employee Rating

Very helpful and understanding of my situation. They kept me up to day with anything going on in current time on my car More

by CMBOWD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison

Aug 09, 2024

INFINITI Of Orland Park responded

Thank you for your feedback! We’re glad to hear that our team was helpful and understanding of your situation. Keeping you informed in real-time about your car’s status is a priority for us, and we’re pleased that it made a difference in your experience. If you need anything else, we’re here to help. Thanks for choosing us! Best Wishes, INFINITI Of Orland Park

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