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Christine Griswold
Christine Griswold at INFINITI Of Orland Park

Christine Griswold

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.5
66 Reviews
4.5

66 Reviews

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66 Reviews of Christine Griswold

July 29, 2025

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Wait time too long even with appointment. Assistant was not friendly, place was not clean More

by FARESMASOUD.23
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Service Time
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Recommend Dealer
No
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Jul 29, 2025

INFINITI Of Orland Park responded

Thank you for your feedback. We're sorry to hear about your experience and apologize for the long wait, lack of friendliness, and cleanliness concerns. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. We’ll work to address these issues and hope to provide a better experience in the future. Please feel free to contact our Service Manager Austin Polcyn to further discuss, 708-403-4700. Best Wishes, INFINITI Of Orland Park

June 30, 2025

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The service has always been reliable and good. I enjoy the waiting room atmosphere and coffee. More

by KWSLA1
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, LaToya Tenton

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Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We’re happy to hear you find our service reliable and enjoy the waiting room atmosphere (and coffee!). We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

June 25, 2025

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I had a routine oil change and needed a few other things fixed and La Toya kept me up to date and the mechanics got the job done quickly. They also called an uber for me to run errands while I waited at nea More

by ARENO950
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, LaToya Tenton

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Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re so glad La Toya kept you updated and that our team made your visit convenient and smooth. We appreciate your kind words and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

June 21, 2025

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I just love them way they took care of my car and offered me rides to get my children if needed. More

by JALESSAPOWELL
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato

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Jun 23, 2025

INFINITI Of Orland Park responded

Thank you so much for the kind words! We're happy to hear you felt well taken care of and supported — especially when it came to helping with your children. That’s the level of care we strive for! Best wishes, INFINITI Of Orland Park

June 16, 2025

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Provided professional services and assisted with patient and care would recommend dealership to family and friends to purchase a vehicle More

by newcargal
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, LaToya Tenton

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Jun 16, 2025

INFINITI Of Orland Park responded

Thank you for the kind words and recommendation! We're so glad to hear you received professional, patient, and caring service during your visit. It means a lot to know you’d refer your family and friends — that’s the highest compliment we can receive. We look forward to welcoming you and your loved ones in the future! Best Wishes, INFINITI Of Orland Park

May 19, 2025

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My visit at the dealership was great they did all my service in under an hour and even washed my car. More

by Sal Pino
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, LaToya Tenton

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May 20, 2025

INFINITI Of Orland Park responded

Thank you for the great feedback! We’re happy to hear your service was quick and that you appreciated the car wash. We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

May 16, 2025

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The technican that did my oil change failed to secure the cover under my engine my wife drove the car home. The noise was very scared. Thanks to Christine for her help She sent a technican to my house and h More

by Dale
Workmanship
Recommend Dealer
Yes
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May 20, 2025

INFINITI Of Orland Park responded

Thank you for your feedback and the 4-star review. We apologize for the inconvenience caused, and we’re glad Christine was able to step in quickly and resolve the issue. Her dedication to customer care truly shows, and we appreciate your understanding. We look forward to providing you with a smooth and positive experience at your next visit. Best Wishes, INFINITI Of Orland Park

May 15, 2025

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Christine has been wonderful ever since I’ve been coming to the dealership she’s helpful and outgoing to make sure her customers are very satisfied and for that I’m grateful for that More

by HUSAYN.LAWAL
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Recommend Dealer
Yes
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May 20, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We're so glad to hear that Christine has consistently provided you with such helpful and attentive service. Her dedication to customer satisfaction truly makes a difference, and we’re grateful to have her on our team. We appreciate your loyalty and look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

May 14, 2025

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The Service Department is really good! I had my vehicle in for an oil change and they do the overall inspection to notify me of anything else that is needed to keep my 2021 QX80 running i More

by marymachart
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, LaToya Tenton

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May 20, 2025

INFINITI Of Orland Park responded

Thank you for the great review! We're glad to hear our service team is helping keep your QX80 in top shape. Christine and Mike will be thrilled to know they made a positive impact. We appreciate your trust and look forward to your next visit! Best Wishes, INFINITI Of Orland Park

May 07, 2025

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Latoya was amazing in up front with you about what’s going on with your vehicle More

by CALISARAGGS
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, LaToya Tenton

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May 08, 2025

INFINITI Of Orland Park responded

Calisaraggs, on behalf of LaToya and our team, we sincerely thank you for your review, feedback and business! Kind regards, INFINITI of Orland Park

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