Christine Griswold
Christine Griswold at INFINITI Of Orland Park

Christine Griswold

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.5
62 Reviews
4.5

62 Reviews

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62 Reviews of Christine Griswold

May 19, 2025

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Employee Rating

My visit at the dealership was great they did all my service in under an hour and even washed my car. More

by Sal Pino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

INFINITI Of Orland Park responded

Thank you for the great feedback! We’re happy to hear your service was quick and that you appreciated the car wash. We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

May 16, 2025

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The technican that did my oil change failed to secure the cover under my engine my wife drove the car home. The noise was very scared. Thanks to Christine for her help She sent a technican to my house and h More

by Dale
Workmanship
Recommend Dealer
Yes
May 20, 2025

INFINITI Of Orland Park responded

Thank you for your feedback and the 4-star review. We apologize for the inconvenience caused, and we’re glad Christine was able to step in quickly and resolve the issue. Her dedication to customer care truly shows, and we appreciate your understanding. We look forward to providing you with a smooth and positive experience at your next visit. Best Wishes, INFINITI Of Orland Park

May 15, 2025

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Christine has been wonderful ever since I’ve been coming to the dealership she’s helpful and outgoing to make sure her customers are very satisfied and for that I’m grateful for that More

by HUSAYN.LAWAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We're so glad to hear that Christine has consistently provided you with such helpful and attentive service. Her dedication to customer satisfaction truly makes a difference, and we’re grateful to have her on our team. We appreciate your loyalty and look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

May 14, 2025

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The Service Department is really good! I had my vehicle in for an oil change and they do the overall inspection to notify me of anything else that is needed to keep my 2021 QX80 running i More

by marymachart
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, LaToya Tenton

May 20, 2025

INFINITI Of Orland Park responded

Thank you for the great review! We're glad to hear our service team is helping keep your QX80 in top shape. Christine and Mike will be thrilled to know they made a positive impact. We appreciate your trust and look forward to your next visit! Best Wishes, INFINITI Of Orland Park

May 07, 2025

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Latoya was amazing in up front with you about what’s going on with your vehicle More

by CALISARAGGS
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Recommend Dealer
Yes
May 08, 2025

INFINITI Of Orland Park responded

Calisaraggs, on behalf of LaToya and our team, we sincerely thank you for your review, feedback and business! Kind regards, INFINITI of Orland Park

May 04, 2025

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Employee Rating

She was rude and they didn’t want to check my breaks made it seem as if I was lying about the brakes making noise but eventually fixed the problem after I had to go out to drive the car to show them what the More

by SHANELLEALLEN2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
May 06, 2025

INFINITI Of Orland Park responded

SHANELLEALLEN2, thank you for taking the time to share your feedback. We are sorry to learn about the lack of courtesy or any issue you experienced from any of our staff members. We're glad to hear the problem was fixed. We strive for excellent customer service across all departments and will address this issue internally. Thank you for bringing it to our attention and for your business. Kind regards, INFINITI of Orland Park

April 30, 2025

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I was pleased with the service I received on my visit to the dealership that day. More

by RNOW301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

INFINITI Of Orland Park responded

RNOW301, thank you for your feedback and business! We are happy to hear you had a positive experience and look forward to seeing you again. Kind regards, INFINITI of Orland Park

April 27, 2025

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I have great confidence in the service department. This is the only place I take my car. I dropped my car off and received a detailed video of the work that needed to be done...bonus points for the More

by Chrissy25
Workmanship
Service Time
Recommend Dealer
Yes
Apr 30, 2025

INFINITI Of Orland Park responded

Chrissy25, we really appreciate your confidence in our team, your loyalty and kind words. We apologize if we somehow missed washing your vehicle and tire shine this time. We would like to make it up to you. Can you please contact me direct so we can get it arranged to clean your vehicle anytime that works with your schedule? Kind regards, Austin Polcyn, Service Manager austinpolcyn@zeigler.com or 708-942-7560

March 25, 2025

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It seems that the service department overbooks. It took over 3 hours to just get an oil change & a car wash. I had an appointment & arrived 15 mins early. I set so long I. Had to inquires when my c More

by CATHY.DORSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

INFINITI Of Orland Park responded

Hi CATHY.DORSEY, we apologize for any inconvenience and excessive wait time during your recent Service visit. We strive to provide excellent, timely service and will share your feedback for improvement. Should you like to discuss further, please contact our Service Manager, Austin Polcyn at 708-942-7560 or austinpolcyn@zeigler.com Kind Regards, INFINITI of Orland Park

March 20, 2025

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Employee Rating

Christine Griswold is about handling business and a woman of her word and I BEYOND appreciate that! She a very STRONG reason as to why I still come there. The young lady that checked me out was very pati More

by EJSLATO
Workmanship
Service Time
Recommend Dealer
Yes
Mar 26, 2025

INFINITI Of Orland Park responded

Hi EJSLATO, thank you for your kind words about Christine and our staff and for taking the time to share. We appreciate your business and look forward to seeing you again! Kind Regards, INFINITI of Orland Park

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