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Christine Griswold
Christine Griswold at INFINITI Of Orland Park

Christine Griswold | Page 4

Service Advisor

INFINITI Of Orland Park

8550 W 159th Street
Orland Park, IL 60462

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4.5
101 Reviews
4.5

101 Reviews

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102 Reviews of Christine Griswold

August 23, 2025

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I can't remember the name of the person who helped me but he was good also. More

by PLINDSEY18126
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Recommend Dealer
Yes
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Aug 25, 2025

INFINITI Of Orland Park responded

Thank you for your feedback! We’re happy to hear you had a good experience with our team, and we’ll be sure to share your kind words with them. We look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

August 17, 2025

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Excellent, professional, knowledgeable and courteous service. One of the best car care experiences I've had. They've been my go to since 2017. Won't buy from any other dealer. More

by docreeves QX30
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato , LaToya Tenton

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Aug 18, 2025

INFINITI Of Orland Park responded

Thank you for your loyalty and wonderful feedback! We’re thrilled to hear you’ve trusted us since 2017 and continue to enjoy excellent, professional service. We truly appreciate your support and look forward to serving you for many more years to come! Best Wishes, INFINITI Of Orland Park

August 15, 2025

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Excellent service and excellent sales department from service advisors and service managers they are always there to understand my concerns. God bless this dealer. God bless the employees and all the sta More

by RAMZIHADDAD23
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato , Kerrie Garrison, Eddie Marquie, LaToya Tenton

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Aug 18, 2025

INFINITI Of Orland Park responded

Thank you so much for your kind words! We’re thrilled to hear that Christine, Murad, Mike, Eddie, and the rest of our team made you feel so welcome and at home. It means a lot to know our service and sales teams are consistently taking care of you. We truly appreciate your loyalty and look forward to serving you again for many more Infiniti experiences! Best Wishes, INFINITI Of Orland Park

August 11, 2025

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The service department was very friendly and professional. The waiting area is very a very comfortable space. More

by NANCEE1234
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Recommend Dealer
Yes
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Aug 12, 2025

INFINITI Of Orland Park responded

Thank you for your feedback! We’re happy to hear you found our service team friendly and professional, and that you enjoyed our comfortable waiting area. We look forward to serving you again! Best Wishes, INFINITI Of Orland Park

August 10, 2025

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The people are cordial and it's a nice dealership. They are not as helpful as I am use to. No one really talks to you they are just extremely direct or impersonal. Nothing is a courtesy seeing infini More

by REVANS.RE68
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Recommend Dealer
Yes
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Aug 12, 2025

INFINITI Of Orland Park responded

Thank you for your feedback. While we’re glad you find our team cordial, we’re sorry your visits haven’t felt as personal as you expect from a luxury brand. We appreciate your business and will work to improve your experience. Best Wishes, INFINITI Of Orland Park

August 02, 2025

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Waiting area nice and comfortable. I was able to work while waiting on my vehicle More

by SHANAYWHITE
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Recommend Dealer
Yes
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Aug 06, 2025

INFINITI Of Orland Park responded

Thank you for your feedback! We're glad you found our waiting area comfortable and convenient for getting work done while your vehicle was being serviced. We appreciate your visit! Best Wishes, INFINITI Of Orland Park

July 29, 2025

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Wait time too long even with appointment. Assistant was not friendly, place was not clean More

by FARESMASOUD.23
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Recommend Dealer
No
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Jul 29, 2025

INFINITI Of Orland Park responded

Thank you for your feedback. We're sorry to hear about your experience and apologize for the long wait, lack of friendliness, and cleanliness concerns. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. We’ll work to address these issues and hope to provide a better experience in the future. Please feel free to contact our Service Manager Austin Polcyn to further discuss, 708-403-4700. Best Wishes, INFINITI Of Orland Park

June 30, 2025

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The service has always been reliable and good. I enjoy the waiting room atmosphere and coffee. More

by KWSLA1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato , Kerrie Garrison, LaToya Tenton

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Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We’re happy to hear you find our service reliable and enjoy the waiting room atmosphere (and coffee!). We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

June 25, 2025

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I had a routine oil change and needed a few other things fixed and La Toya kept me up to date and the mechanics got the job done quickly. They also called an uber for me to run errands while I waited at nea More

by ARENO950
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato , Kerrie Garrison, LaToya Tenton

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Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re so glad La Toya kept you updated and that our team made your visit convenient and smooth. We appreciate your kind words and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

June 21, 2025

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I just love them way they took care of my car and offered me rides to get my children if needed. More

by JALESSAPOWELL
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato

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Jun 23, 2025

INFINITI Of Orland Park responded

Thank you so much for the kind words! We're happy to hear you felt well taken care of and supported — especially when it came to helping with your children. That’s the level of care we strive for! Best wishes, INFINITI Of Orland Park

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