Christine Griswold | Page 6

INFINITI Of Orland Park responded

Chrissy25, we really appreciate your confidence in our team, your loyalty and kind words. We apologize if we somehow missed washing your vehicle and tire shine this time. We would like to make it up to you. Can you please contact me direct so we can get it arranged to clean your vehicle anytime that works with your schedule? Kind regards, Austin Polcyn, Service Manager austinpolcyn@zeigler.com or 708-942-7560

INFINITI Of Orland Park responded

Hi CATHY.DORSEY, we apologize for any inconvenience and excessive wait time during your recent Service visit. We strive to provide excellent, timely service and will share your feedback for improvement. Should you like to discuss further, please contact our Service Manager, Austin Polcyn at 708-942-7560 or austinpolcyn@zeigler.com Kind Regards, INFINITI of Orland Park

INFINITI Of Orland Park responded

Hi EJSLATO, thank you for your kind words about Christine and our staff and for taking the time to share. We appreciate your business and look forward to seeing you again! Kind Regards, INFINITI of Orland Park

INFINITI Of Orland Park responded

Thank you for your kind words! We're glad you enjoyed our clean facility, friendly and knowledgeable staff, and the refreshments while you waited. We appreciate your support and look forward to serving you again! Best Wishes, INFINITI Or Orland Park

INFINITI Of Orland Park responded

Thank you for your kind feedback! We're happy to hear that the service was quick and complete, and that you enjoyed the clean dealership along with the coffee and tea. We strive to provide a comfortable and efficient experience for our customers. We appreciate your business and look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your feedback! We’re glad to hear that everything went smoothly with your appointment and that your attendant was great. We apologize for the confusion regarding the follow-up call. That definitely wasn’t the experience we intended to provide. We’ll look into this to ensure such mix-ups don’t happen in the future. We appreciate your understanding and hope to continue providing you with excellent service moving forward! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your review! We're glad to hear that your remote starter installation was completed quickly and to your satisfaction. We appreciate your support and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your kind words! We're glad to hear you had an excellent experience and felt welcomed. It’s great to know you were able to relax and enjoy your time in our waiting area. We appreciate your feedback and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your kind words and 5-star review! We're thrilled to hear that you received excellent service and that our team was courteous, professional, and attentive. Providing outstanding customer service is our top priority, and we appreciate your recognition. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your great review! We're happy to hear that your Service Advisor was pleasant, knowledgeable, and able to get your vehicle serviced quickly. We appreciate your support and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park