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Christine Hoffman
Christine Hoffman at Gettel Acura

Christine Hoffman | Page 7

Assistant Service Manager

Gettel Acura

4891 Clark Rd.
Sarasota, FL 34233

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4.9
95 Reviews

Dealership Experience

8 yrs

4.9

95 Reviews

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95 Reviews of Christine Hoffman

July 28, 2023

Dealership Rating
Employee Rating

Great customer service! And my car was ready early! Have two Acura’s and love them! More

by MEBY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Heath , Vlad Ivanovich

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Jul 31, 2023

Gettel Acura responded

Thank you for sharing your experience with our dealership and for being a long time member of the Acura family. We will continue to provide top quality service and look forward to assisting with all of your automotive needs. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 24, 2023

Dealership Rating
Employee Rating

I've always had great service from Gettel Acura. Very pleased with their team ~ informative about recommended services, but not pushy. More

by GigiSRQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Quinn

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Jul 31, 2023

Gettel Acura responded

Thank you Gigi for telling us about your experience with Madison and Christine. Our dealership is here to serve and does not pressure anyone into something they are not comfortable with. Please let us know if there is anything further we can do to assist and thank you for being one of our valued clients. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 21, 2023

Dealership Rating
Employee Rating

Very nice people and great service. Car running good and back very clean. Thanks again More

by lynne.falcone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Heath , Madison Quinn

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Jul 24, 2023

Gettel Acura responded

Thank you Lynne for the 5-star review and giving credit to everyone in service who you dealt with. We all truly appreciate that and look forward to seeing you again for service in the future. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 20, 2023

Dealership Rating
Employee Rating

Always. Pleasure The staff is sharp and the wait is never extreme. I recommend Gettel to everyone🌴 More

by CAROLYNDEERING
Recommend Dealer
Yes

Other Employees Tagged: Christine Hoffman

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Jul 24, 2023

Gettel Acura responded

Carolyn thank you for the perfect 5-star review of our dealership and staff. We appreciate taking the time to recognize Christine and we are looking forward to helping you again on your next visit. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 09, 2023

Dealership Rating
Employee Rating

Easy to work with! Kimber did a great job and very informative!! Glad to be your customer since 2018! More

by MMAURER453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Heath , Madison Quinn

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Jul 09, 2023

Gettel Acura responded

Mr Maurer, Thank you for taking the time to leave us an amazing review and for telling us about your experience with Kimberly and our team. We greatly appreciate you choosing our dealership to service your vehicle for so many years. Please let us know if there is anything further we can do to assist and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

July 03, 2023

Dealership Rating
Employee Rating

Had afternoon appointment and waited on service. They offer complimentary soft drinks and snacks while waiting but not for afternoon appointments they proceeded to remove them right after I sat down More

by jimmygammell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kimberly Heath , Madison Quinn

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Jul 10, 2023

Gettel Acura responded

Jimmy, I do apologize your experience with us warranted a one-star review. It is required to put away sugary snacks/drinks when our service department is getting ready to close. There is water, coffee and tea still left out for every client to enjoy. Part of our service process is a complimentary inspection where tires are looked at and no nail was reported being on our lot. When we received your call about a tire puncture, our service department had already closed and we had no technicians on site to assist. An advisor did recommend using the inflator kit to get the vehicle back to the shop where a loaner was offered while we get the vehicle fixed the next morning. We are sorry you were unable to make it back in and had to take care of this issue yourself. Please feel free to reach out to me directly if you would like to discuss more about your experience and how we can further assist. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 05, 2023

Dealership Rating
Employee Rating

Have left many messages for return call to schedule service and was not called so have found another business to have vehicle serviced. More

by JAYNELUTTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jun 08, 2023

Gettel Acura responded

We apologize that your messages were not returned. If you have time to please contact me directly I would like to hear from you what service you were trying to schedule and how we can use this opportunity to improve going forward. Please call or email me directly at 941-343-5700 or boconnor@gettel.com Brian O'Connor General Manager 941-343-5700 boconnor@gettel.com

May 21, 2023

Dealership Rating
Employee Rating

Excellent service and attention to customer needs etc Christine always takes good care of us and our car. Always very satisfied with the cleanliness of our car and service provided More

by kats828
Recommend Dealer
Yes

Other Employees Tagged: Christine Hoffman

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Jun 07, 2023

Gettel Acura responded

Thank you for taking the time to leave us an amazing 5-star review and for telling us about your experience with Christine. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 21, 2023

Dealership Rating
Employee Rating

Christine was great. She was very professional and even got me a loaner so I didn’t have to wait!!! Gettel always has friendly and helpful service. More

by MEG0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 30, 2023

Gettel Acura responded

Margaret, thank you for taking the time to leave us an amazing 5-star review and for telling us about your experience with Christine. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

May 13, 2023

Dealership Rating
Employee Rating

Arrived for 8 am appointment and auto butler service was satisfactory completed in timely manner.All is great 🤓 More

by nipzamzuu@yahoo.COM
Recommend Dealer
Yes

Other Employees Tagged: Christine Hoffman

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May 19, 2023

Gettel Acura responded

Thank you for such a positive review about your experience with Christine & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

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