Christine Wright

I had an excellent experience at Mercedes-Benz of Richmond thanks to Danny. He was professional, well-informed, and most importantly, respectful of my time. Danny didn't waste a single moment—once it Richmond thanks to Danny. He was professional, well-informed, and most importantly, respectful of my time. Danny didn't waste a single moment—once it was clear I was ready to buy, he efficiently moved the process forward and got me out the door quickly. No haggling, no overselling, just straightforward service. This is exactly how a car purchase should go. Highly recommend Danny and this dealership. More

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my mom just bought 2025 GLE. Danny was very professional and knowledgeable and fast responding. my mom really enjoys new MB. thank you MB richmond va Danny was very professional and knowledgeable and fast responding. my mom really enjoys new MB. thank you MB richmond va More

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Kervin Ridgley is the premier representative for sales at Mercedes Benz of Richmond. Customer service is superb. Mercedes Benz of Richmond. Customer service is superb. More

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Danny was a great partner in the sale from beginning to end. Excellent communicator, kept me apprised of progress during the whole ordering process. Very straightforward, which is refreshing in a car sales end. Excellent communicator, kept me apprised of progress during the whole ordering process. Very straightforward, which is refreshing in a car sales process. No surprises. Wanted to make sure I was satisfied at each stage. Recommend Danny highly. More

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The service team always takes good care of me. My sales person Kervin always stops to greet me. My sales person Kervin always stops to greet me. More

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The seller is very good his name, Hakim and help me a lot and i’m happy with the deal and i’m happy with the deal More

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Steve took very very good care of me! he not only earned my trust right away, he made me feel like I am a member of the MB family there at Mercado. I recently lost my husband to cancer he not only earned my trust right away, he made me feel like I am a member of the MB family there at Mercado. I recently lost my husband to cancer and have such a hard time catching up- but Steve and the service team really went above and beyond to make me feel caught up and ready to go. I have had so many experiences with MB in the past all over the world and by far this interaction was the best yet. Thanks again for everything Steve and Mercado! I appreciate being taken care of. More

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Great vehicle service and customer service! I would recommend this dealership for anyone interested in buying a Mercedes-Benz! I would recommend this dealership for anyone interested in buying a Mercedes-Benz! More

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Adam was exceptional! Great customer service, incredibly knowledgable and made the overall buying experience easy. Great customer service, incredibly knowledgable and made the overall buying experience easy. More

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The work is always quality, but the updates were not as consistent as previously with mt man Steven, but I guess you all had him working hard during my most recent visit for repairs, Overall, I was pleased consistent as previously with mt man Steven, but I guess you all had him working hard during my most recent visit for repairs, Overall, I was pleased with my service work, but more updates would be appreciated! More

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