Christine Wright

Steve took very very good care of me! he not only earned my trust right away, he made me feel like I am a member of the MB family there at Mercado. I recently lost my husband to cancer he not only earned my trust right away, he made me feel like I am a member of the MB family there at Mercado. I recently lost my husband to cancer and have such a hard time catching up- but Steve and the service team really went above and beyond to make me feel caught up and ready to go. I have had so many experiences with MB in the past all over the world and by far this interaction was the best yet. Thanks again for everything Steve and Mercado! I appreciate being taken care of. More

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Great vehicle service and customer service! I would recommend this dealership for anyone interested in buying a Mercedes-Benz! I would recommend this dealership for anyone interested in buying a Mercedes-Benz! More

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Adam was exceptional! Great customer service, incredibly knowledgable and made the overall buying experience easy. Great customer service, incredibly knowledgable and made the overall buying experience easy. More

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The work is always quality, but the updates were not as consistent as previously with mt man Steven, but I guess you all had him working hard during my most recent visit for repairs, Overall, I was pleased consistent as previously with mt man Steven, but I guess you all had him working hard during my most recent visit for repairs, Overall, I was pleased with my service work, but more updates would be appreciated! More

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Great, knowledgeable, staff. The surrounding are always clean and inviting. Everyone I dealt with was professional. The surrounding are always clean and inviting. Everyone I dealt with was professional. More

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Kervin Ridgley CDvery Ist time taking my car to the Richmond Mercedes — he was very helpful and knowledgeable and helped set up my Mercedes App. Richmond Mercedes — he was very helpful and knowledgeable and helped set up my Mercedes App. More

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It could be better if all the departments can work together for customers satisfaction. I noticed that the service department and the sales are not working together. together for customers satisfaction. I noticed that the service department and the sales are not working together. More

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