Christopher (CJ) Schneider

Not great customer service. Very long wait for finance and then the made errors in the signing process. Continue to have issues contacting the finance department over the phone Very long wait for finance and then the made errors in the signing process. Continue to have issues contacting the finance department over the phone and they never return my calls. More

by rav42024 Verified Customer Verified Customer

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The salesman was okay but needs improvement he wasn’t very attentive sometimes it almost seemed like we were just interrupting his day but he was friendly and seemed to loosen up a little bit. As the da very attentive sometimes it almost seemed like we were just interrupting his day but he was friendly and seemed to loosen up a little bit. As the day progressed. I noticed this same behavior with other salesmen to the manager and finance guys were flipping awesome they made me feel like they were working for me. I think that is what the salesman was lacking they need to know there input is helpful and weather it is used or not it shows they do care . And yes I will send my friends to the salesperson that helped me. Like I said he was nice I think he needs to loosen up just a touch ( a small touch) and he will start earning 5 stars . I am critical when it comes to salesman since I was one myself years ago . More

by ronroar Verified Customer Verified Customer

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Christopher Schneider did a great job with my 2024 Silverado. He answered all my questions. Silverado. He answered all my questions. More

by cpzourdos Verified Customer Verified Customer

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I bought a used vehicle but they treated me and provided a good deal as if I was buying new. a good deal as if I was buying new. More

by connermc70 Verified Customer Verified Customer

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There is need for the Used Cars to be clean (internally and externally) when being delivered/(handed over) to customers. Not keeping them clean when handing over provides a bad impression on the customers and externally) when being delivered/(handed over) to customers. Not keeping them clean when handing over provides a bad impression on the customers and brings down the rating given to dealership whether it is a google rating or other rating. There needs to be total transparency on how long the Used Cars have been on the lot after the dealer received them. Lack of transparency results in a lower rating for the dealership. Customers of used cars will be interested in Service History, Manuals, Keys, Available or Active Warranties, Financial Options and when was it last serviced and what those details are. If a customer has to ask for such information it means that the dealership will not receive a good rating. The name and contact details of the Finance Manager needs to be shared with the Customer. Not doing so will result in a lower rating of the dealership. Other than these gaps Byers Used Car Dealership is good. More

by rved2005 Verified Customer Verified Customer

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The sales representatives were friendly and courteous. They helped me get the car I wanted at a fair price. It was a pleasure doing business with them. They helped me get the car I wanted at a fair price. It was a pleasure doing business with them. More

by michael.raffio Verified Customer Verified Customer

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Justin Price was Great explained everything when I picked up my grand Highlander. Surface department might need a little bit of help. I wanted a dash cam with Parking assist as shown when I built my Toyota o up my grand Highlander. Surface department might need a little bit of help. I wanted a dash cam with Parking assist as shown when I built my Toyota online. However, nobody in Parts could figure out what the parking assist was. They said that they don’t have anything like that. Also, I think they were in a rush to get the car prepared. When I brought the car home and was reviewing the features, the air pressure in the tires were at 45 to 48 psi. I didn’t know any different but my son said that it’s too high. He checked the door and they should be at 35 or 36. So he fix that for me. I think that could have been caught by the people that prepare the car for pick up. More

by bkthatcher Verified Customer Verified Customer

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We worked with CJ on our suv purchase. He handled everything very well from start to finish. The dealership went above and beyond to give us the best experience possible. He handled everything very well from start to finish. The dealership went above and beyond to give us the best experience possible. More

by blackdog527 Verified Customer Verified Customer

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Fairly straight forward. Pros were they were fast and efficient through the process. Cons were the sales rep seemed inconvenienced. Maybe he was just quiet and reserved but w Pros were they were fast and efficient through the process. Cons were the sales rep seemed inconvenienced. Maybe he was just quiet and reserved but we felt like we were bugging him. More

by hollymock Verified Customer Verified Customer

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This Dealer took care of my needs. Great price for a great vehicle I would return to buy their again. Great price for a great vehicle I would return to buy their again. More

by radqb14 Verified Customer Verified Customer

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