It was a good experience in identifying the issue with
transmission and covered under warranty
transmission and covered under warranty
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by mvvk07
Verified Customer
Verified Customer
Mar 11, 2022 -
Arlington Acura in Palatine responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Chris in service was great!
He always kept me “in the loop” during the entire service process for my TLX.
He always kept me “in the loop” during the entire service process for my TLX.
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by Patrickborman34
Verified Customer
Verified Customer
Feb 28, 2022 -
Arlington Acura in Palatine responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.
The service department is amazing!
My car was done quicker than expected and was nice and clean when I got it back, THANK YOU MARK!
Mark, Chris and Aamer seem to be there 24/7 and t
My car was done quicker than expected and was nice and clean when I got it back, THANK YOU MARK!
Mark, Chris and Aamer seem to be there 24/7 and they are all very knowledgeable and helpful when I come in for service. It is always nice to see familiar faces when I walk in which lets me know I am in good hands. Thanks Guys!
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by PNAUERT60
Verified Customer
Verified Customer
Feb 17, 2022 -
Arlington Acura in Palatine responded
It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Acura in Palatine!
always excellent, have bought 3 cars from them and all
were serviced there. Love the place.
were serviced there. Love the place.
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by clark331
Verified Customer
Verified Customer
Feb 16, 2022 -
Arlington Acura in Palatine responded
We appreciate your business and our team looks forward to serving you again soon!
Highly recommend Arlington Acura! They treat customers
well. The waiting area is comfortable. The service advisor takes the time to explain everything properly.
well. The waiting area is comfortable. The service advisor takes the time to explain everything properly.
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by kulki_99
Verified Customer
Verified Customer
Feb 11, 2022 -
Arlington Acura in Palatine responded
Thank you for choosing Arlington Acura in Palatine, your feedback and rating mean a lot to us. We're glad Christopher was able to help, and we hope to see you again!
Chris is Always very helpful. Never was disappointed with
that dealer. All staff very helpful and friendly.
that dealer. All staff very helpful and friendly.
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by Asia1705
Verified Customer
Verified Customer
Other Employees Tagged:
Sergio Ramos
Feb 06, 2022 -
Arlington Acura in Palatine responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chris here at Arlington Acura in Palatine.
excellent service on repairing car and getting it done in
a day. Also excellent job in cleaning my car inside and outside with all the winter weather it really was a mess and it looked great
a day. Also excellent job in cleaning my car inside and outside with all the winter weather it really was a mess and it looked great
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by savovich
Verified Customer
Verified Customer
Other Employees Tagged:
not sure who washed and cleaned the car but he was excellent
Feb 02, 2022 -
Arlington Acura in Palatine responded
Thank you for taking the time to leave us this fantastic review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.
The service at your dealership is great. The staff is
always very friendly and wekcoming
always very friendly and wekcoming
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by SCANTAL
Verified Customer
Verified Customer
Jan 27, 2022 -
Arlington Acura in Palatine responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine; we look forward to having you as one of our valued customers for many more years to come!
Very professional service by Chris and his team on one of
the coldest day of the year. I was driven home to wait while my car was being serviced and pick up when done.
the coldest day of the year. I was driven home to wait while my car was being serviced and pick up when done.
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by louwozniak
Jan 27, 2022 -
Arlington Acura in Palatine responded
Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback!
I appreciate the honesty, thoroughness of their service
and knowing they do a good job I can depend on.
and knowing they do a good job I can depend on.
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by JULESTER
Verified Customer
Verified Customer
Jan 19, 2022 -
Arlington Acura in Palatine responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Arlington Acura in Palatine. Please don't hesitate to reach out if you need anything else.