Excellent service experience as always.
Chris is a great service advisor. Very pleased with everything.
Chris is a great service advisor. Very pleased with everything.
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by jobux1
Service Price Transparency
Dec 23, 2022 -
Arlington Acura in Palatine responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christopher met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!
Service department provided:
Effective communication
Met my expectations
Prompt work.
Convenience
Product demonstration
Availability
Quality product
Met my expectations
Prompt work.
Convenience
Product demonstration
Availability
Quality product
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by kharas0
Verified Customer
Verified Customer
Service Price Transparency
Dec 21, 2022 -
Arlington Acura in Palatine responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Arlington Acura in Palatine, we look forward to having you as a valued customer for many years to come!
Great service!
Got in and out quick. Thank you Mr. Ali and crew for everything
Got in and out quick. Thank you Mr. Ali and crew for everything
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by JEWELSS13
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2022 -
Arlington Acura in Palatine responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Arlington Acura in Palatine to be a positive one. Please don't hesitate to reach out if you need anything else.
They got my car in quickly and the work was done quickly.
Very friendly people!
Very friendly people!
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by JEP2567
Verified Customer
Verified Customer
Dec 07, 2022 -
Arlington Acura in Palatine responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!
Had a great experience with Chris and the service
department at Arlington Acura. Thanks Chris!!
department at Arlington Acura. Thanks Chris!!
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by Mike...
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2022 -
Arlington Acura in Palatine responded
Mike, Thank you! Chris and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.
Chris, is trustworthy and reliable service advisor at
this dealership. He wouldn’t recommend what is not required to keep your car performance at best. Thanks for everything you’ve doing Chris
this dealership. He wouldn’t recommend what is not required to keep your car performance at best. Thanks for everything you’ve doing Chris
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by Highly Disappointed
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2022 -
Arlington Acura in Palatine responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!
Very customer service focused- explained the service
needed very clearly, did not feel pressured to agree to the work suggested. Provided a loaner car which was very much appreciated!
needed very clearly, did not feel pressured to agree to the work suggested. Provided a loaner car which was very much appreciated!
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by BOB LASKOWSKI
Verified Customer
Verified Customer
Service Price Transparency
Nov 10, 2022 -
Arlington Acura in Palatine responded
Thank you for your business and this review, Bob. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
before this car dealership, I went around a few more, but
everywhere I was refused in this car dealership, they were able to conclude a deal with me, they treated me attentively, I recommend everyone to cont
everywhere I was refused in this car dealership, they were able to conclude a deal with me, they treated me attentively, I recommend everyone to contact Here. There is a good choice. Clean and very attentive staff.
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by Z9257775297
Verified Customer
Verified Customer
Service Price Transparency
Nov 09, 2022 -
Arlington Acura in Palatine responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Chris provided outstanding service and his communication
on the repair issues was excellent Thanks Chris
on the repair issues was excellent Thanks Chris
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by mthornton2
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2022 -
Arlington Acura in Palatine responded
We are very happy to hear that Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Arlington Acura's service team is the best I've had in my
life and I'm 75, and been driving since 16. They are informative, courteous, and they know all the little details of operating an Acura. I've been
life and I'm 75, and been driving since 16. They are informative, courteous, and they know all the little details of operating an Acura. I've been having my Acuras serviced here for over 20 years without any doubt in their integrity. There has never been a doubt that their service recommendation was for real and not an "upsell". Someone is doing a great job hiring the right people and someone is doing a great job training. My feeling is every business has a personality, and that personality is a result of upper management/owner's example. And BTW, the repairs are down as promised ad on time. Do yourself a favor - this is the place to have you car serviced.
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by al30
Verified Customer
Verified Customer
Nov 08, 2022 -
Arlington Acura in Palatine responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!