Christopher Lima

In May 2025 we purchased a Land Rover Discovery at Land Rover Sarasota. The experience was horrible. Many things went wrong, several increasing price quotes, missing equipment at deliver, etc. A new GM Rover Sarasota. The experience was horrible. Many things went wrong, several increasing price quotes, missing equipment at deliver, etc. A new GM, Chris Lima was contacted by us, and the problem resolution started immediately. This included the termination of the sales person. This quickly showed us how dedicated Chris is to solving problems and customer satisfaction. Within two weeks all the issues were resolved to our satisfaction. If you’ve had a poor experience in the past at this dealership I can confirm the past bad culture is being eliminated. I believe Chris Lima will quickly restored customer satisfaction and confidence in the professionalism of this dealership. More

by psjbandit Verified Customer Verified Customer

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The service representative Nicholas was outstanding, very prompt and generous. Was given a loaner to run errands which is a plus. Definitely recommend. prompt and generous. Was given a loaner to run errands which is a plus. Definitely recommend. More

by anng655 Verified Customer Verified Customer

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It was a great experience and was in and out very quickly. I drove 3 and a half hours and did not regret it. Great dealer. quickly. I drove 3 and a half hours and did not regret it. Great dealer. More

by joserauldiaz87 Verified Customer Verified Customer

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Great service. Listened to all my concerns. Bought 3 vehicles from them over the years. I would highly recommend this dealership. Listened to all my concerns. Bought 3 vehicles from them over the years. I would highly recommend this dealership. More

by HOLLY43BERRY Verified Customer Verified Customer

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The process of purchasing was easy and painless. All personal at Range Rover were helpful. All personal at Range Rover were helpful. More

by josephcolumbo Verified Customer Verified Customer

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The jaguar dealership has one of the best customer service for being a dealership. They are easy to work with, and have any dates available to help customers. service for being a dealership. They are easy to work with, and have any dates available to help customers. More

by RSDHALIWAL99 Verified Customer Verified Customer

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I appreciate the service I received thank you for the loaner car. I will certainly return when needed loaner car. I will certainly return when needed More

by TJGAPINSKI Verified Customer Verified Customer

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Nicholas Hoover did a great job of keeping us informed as to the progress of our repair. He was cordial and always informative as to next steps and completion timelines. Very easy to work with and was also to the progress of our repair. He was cordial and always informative as to next steps and completion timelines. Very easy to work with and was also helpful with questions. Also, Kyle Rivera Serv Mngr went above and beyond in helping solve issues with our repair. Highly recommend the Service department team at Sarasota JLR. More

by DICACT03 Verified Customer Verified Customer

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Do not purchase any item from finance department. They do not know the fine details of what they sell nor will they provide them prior to you purchasing. You can cancel however you will still be st They do not know the fine details of what they sell nor will they provide them prior to you purchasing. You can cancel however you will still be stuck with the finance charge over the course of whatever length of loan you choose. This is not refundable and is their scheme to make money on the backend. They sold us products that their own service dept had zero clue of. Scummy finance dept altogether. I reached out to the GM 3 times via email and phone. Do not buy from this xxxx dealership. Service dept was helpful and understanding. Shop at Dimmitt instead for a + 70k vehicle More

by R.LACHLAN.STEELE Verified Customer Verified Customer

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Sometimes you get the right person, for me, Michelle was that right person! She went way above and beyond what you might expect from a dealership customer service representative! that right person! She went way above and beyond what you might expect from a dealership customer service representative! More

by melindalee7 Verified Customer Verified Customer

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