Christopher Reid | Page 40
Service Manger
Cape Coral Chrysler Dodge Jeep Ram
2200 NE Pine Island Rd
Cape Coral, FL 33909
Industry Experience
21 yrs, 2 mos
Languages Spoken
English
642 Reviews
Write a Review642 Reviews of Christopher Reid
March 25, 2022
We took our jeep grand Cherokee into the shop to have an oil change and tires rotated as well as checking all the fluids for an upcoming trip. While on our trip our engine overheated and discovered that the oil change and tires rotated as well as checking all the fluids for an upcoming trip. While on our trip our engine overheated and discovered that there was no coolant in the reservoir. This should have been checked and topped off. It was completely dry. There is a slight staining around the reservoir from coolant in the past so it looks like it may be full however the reservoir should have been shaken to make sure it was full or take the cap off to look. Just makes us wonder how many times prior to this was our coolant not checked appropriately. We are very unhappy about this but fortunately my husband was able to avoid a major cost and damage to our engine. Especially being 1500 miles away. More
Other Employees Tagged: Mike Castori , JAVIER GONZALEZ, Raymond Powers, CHARLES SANTANA
March 24, 2022
Best service! Trustworthy and efficient! Service Manager listens and goes out of his way to make customers happy! Trustworthy and efficient! Service Manager listens and goes out of his way to make customers happy! More
Other Employees Tagged: Mike Castori , Jay Ganzi, JAVIER GONZALEZ, Patrick Lewis, Jarrod Litzinger, Alex Oharriz, Raymond Powers, Rocky Rycenga, CHARLES SANTANA
March 23, 2022
Better communication on the progress or when the truck is complete with the service would help a lot. People have to Make. Arrangements to get to work, grocery shopping, etc. keep the customer informed. complete with the service would help a lot. People have to Make. Arrangements to get to work, grocery shopping, etc. keep the customer informed. More
March 23, 2022
The service was fast and pleasant the technicians answered all of my questions. Definitely recommend answered all of my questions. Definitely recommend More
Other Employees Tagged: Mike Castori , JAVIER GONZALEZ, Raymond Powers, CHARLES SANTANA
March 23, 2022
most screwed up dealer I have ever been at Will never return service department needs to improve communications return service department needs to improve communications More
Other Employees Tagged: Mike Castori , JAVIER GONZALEZ, Raymond Powers, CHARLES SANTANA
March 19, 2022
Your service center employees are not professional at all. My tire was never changed my car had a mail in it…. Mind you it’s only a month old vehicle I purchased brand new. They wanted to charge me over all. My tire was never changed my car had a mail in it…. Mind you it’s only a month old vehicle I purchased brand new. They wanted to charge me over $300 I went elsewhere and got a plug. Like really More
March 17, 2022
My advisor was Terrific! I will be bringing my vehicle back for more service! Fantastic! I will be bringing my vehicle back for more service! Fantastic! More
Other Employees Tagged: Mike Castori , JAVIER GONZALEZ, Raymond Powers
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