Christopher Reid | Page 59

They repaired my transmission but they replaced the same part (solenoid) twice. Car acted exactly like it did before their repair. Then they repaired and charged me again. I would never trust these guys wit part (solenoid) twice. Car acted exactly like it did before their repair. Then they repaired and charged me again. I would never trust these guys with my car. They said it was different computer codes. More

by langenfeld.home Verified Customer Verified Customer

Report | Print

Thanks for all the help and service you guys provided always look forward to going in and getting my car serviced thank you all again always look forward to going in and getting my car serviced thank you all again More

by PORT_OF_MIAMI_305 Verified Customer Verified Customer

Report | Print

Excellent workers and excellent service, thank you! I will always be using your dealer services for my Jeep Renegade! An estimate was given to me online but when the job was done the cost was much lower, will always be using your dealer services for my Jeep Renegade! An estimate was given to me online but when the job was done the cost was much lower, I thank you for that especially this time of the year and how the year 2020 has been. Thank you again!! More

by Debbie Verified Customer Verified Customer

Report | Print

As always jay and his staff help make it an enjoyable time while my gladiator is being serviced! Great dealership won’t hesitate to buy from here again . time while my gladiator is being serviced! Great dealership won’t hesitate to buy from here again . More

by Stingraymark22 Verified Customer Verified Customer

Report | Print

Communication was great and all was smooth. I liked the oil change package deal. Car was clean upon pickup and even though it’s never fun paying for repairs they handled all well. oil change package deal. Car was clean upon pickup and even though it’s never fun paying for repairs they handled all well. More

by udorazio Verified Customer Verified Customer

Report | Print

Professional and courteous love the dealership and all there employees. Jay Ganzi is a great guy who is very approachable and helpful genuinely nice person. I've purchased 4 vehicles from them and won't g there employees. Jay Ganzi is a great guy who is very approachable and helpful genuinely nice person. I've purchased 4 vehicles from them and won't go anywhere else More

by DANSPARKS66 Verified Customer Verified Customer

Report | Print

The service manager was fantastic. He is the shining star in a group that reminds me of the clowns at a circus. This is the third time I have been there and it is always the same -- great manager and t star in a group that reminds me of the clowns at a circus. This is the third time I have been there and it is always the same -- great manager and the rest of the front end workers are disorganized clowns. More

by pcd33917 Verified Customer Verified Customer

Report | Print

It was average. I think customer service could be improved. But I believe that may be hindered by the overwhelming amount of people showing up at the same time for service and the understaffed adviso improved. But I believe that may be hindered by the overwhelming amount of people showing up at the same time for service and the understaffed advisors. It was not personable, not above and beyond not exceptional service. It was merely ‘meh’. More

by firegio84 Verified Customer Verified Customer

Report | Print

Very disappointed with the Service Department. Had to have vehicle towed to dealership because it was not diagnosed or fixed correctly the first time. I am not sure if the service writer did not communic have vehicle towed to dealership because it was not diagnosed or fixed correctly the first time. I am not sure if the service writer did not communicate properly with the technician or if the technician took the quickest but incorrect solution of a "dead battery" More

by HMD Verified Customer Verified Customer

Report | Print

I switched from other dealership, so far our business relation going very smoothly. Prices are fairly good, service is ok. Short time waiting for a service appointment. relation going very smoothly. Prices are fairly good, service is ok. Short time waiting for a service appointment. More

by jakubfabinski Verified Customer Verified Customer

Report | Print