Chuck Block | Page 10

Purchase of Used Car My old truck broke down on me and I came to the dealership looking for a good price and affordable vehicle in my price range especially as a college s My old truck broke down on me and I came to the dealership looking for a good price and affordable vehicle in my price range especially as a college student, and I purchased instantly the first car I test drove. The vehicle I purchased went beyond my expectations and request of what I wanted. Chuck Block did an extraordinary job assisting my purchase and details of the vehicle, as well as finding additional sources to add for accessories. If your looking to purchase new or used, this is the dealership you want to trust. More

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Very Profesional Chuck Block was very knowledgeable and good at finding out what I wanted in a new car. He was able to find what we wanted in color an interior close b Chuck Block was very knowledgeable and good at finding out what I wanted in a new car. He was able to find what we wanted in color an interior close by. More

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Excellent, Stressfree Experience The most fantastic car buying experience that I have ever had. This is the first time I purchased a car at John Paul and I am sure I will return and r The most fantastic car buying experience that I have ever had. This is the first time I purchased a car at John Paul and I am sure I will return and recommend them to anyone. I was looking for a used car and they had the car I was looking. I was treated professionally and they made me feel like I was buying the most expensive car on the lot. No hassles or haggling and they were willing to let me take the car to my mechanic to look over before the purchase. Chuck explained everything to me and everything went smoothly. Wonderful dealership. More

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Creating a deal with real people without playing games This was our 1st exposure to this dealership. Everyone eager to interact, open to our questions and great on their follow through to ensure our satisf This was our 1st exposure to this dealership. Everyone eager to interact, open to our questions and great on their follow through to ensure our satisfaction. Customer Service and Hospitality are strengths of everyone we came in contact with. Chuck Block is an exceptional representative of John Paul's dealership. My husband and I never felt that we were dealt with by a stereo-typical car salesman. Chuck was genuine in wanting to get us the car we wanted at the price we wanted....period. Louis Roso exudes a client focused approach that was refreshing. He went out of his way to find the exact car. We were able to purchase what we wanted vs one that would have been a disappointing 'second choice'. Mike Evans left a great impression. It is obvious that he is a 'working' manager who is part of his team. He added to the overall appreciation. More

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Happy shopping and buying I found the salesman and other personnel very coutrteous and helpful in assisting me in my purchase. The salseman was very patient in showing me the I found the salesman and other personnel very coutrteous and helpful in assisting me in my purchase. The salseman was very patient in showing me the many new features and application thereof. This was one of the most pleasant experience and hassle free purchase ever More

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Great Experience Due to a crash, I needed to purchase an auto quickly at a price I felt comfortable with. I bought my previous Encore from salesman, Luis Herrera ju Due to a crash, I needed to purchase an auto quickly at a price I felt comfortable with. I bought my previous Encore from salesman, Luis Herrera just 8 months ago. He treated me so well that when I needed to replace that car, I immediately thought about going to Luis. He was going on vacation so he recommended Chuck Block. Chuck, along with his manager, Randy Zimmerman, found me an auto 180 miles from the dealership and provided me with what I believed to be a good price. Chuck asked what I wanted and got it for me without trying to sell me stuff I didn't need. Was pretty much a one day effort to get an agreement and three days to get it on the lot ready to go. When I came to pick it up, it was shiny clean, had a full tank of gas, and in minutes my garage door opener was programed into the car, On Star was transferred over, and a surprise to me ......Chuck had my phone calls come booming loud and clear into the car. Wow! And to boot I got two free oil changes. Couple days later, Luis is back at work and calls me and thanks me for my business. I must stay the Ed in the Body Shop handled my old wreck car also with great care. Gave me all the time I needed in asking questions and explaining how this procedure works. I have always thought the service department was the best!!! No, none of these guys are my personal friends or relatives......I am just saying that this dealership has great personnel who really take care of Bill Lassow More

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Positive experience shopping for and purchasing car in the same day. Opportunities for additional improvements in driving a more efficient sales process. Ho experience shopping for and purchasing car in the same day. Opportunities for additional improvements in driving a more efficient sales process. However, all professionals involved were knowledgeable, courteous and respectful. More

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Awesome team I would highly recommend This dealership. They were so accommodating and made sure to work along with what my expectations were. lou was great and so I would highly recommend This dealership. They were so accommodating and made sure to work along with what my expectations were. lou was great and so straight forward with me. I personally loved his honesty. You never want to feel like someone is hiding something and Lou made sure to be genuine. Chuck as well was great and right there helping Lou. They didn’t even flinch when I can to buy a car with my two kids. I will be sending in my husband to work with the same duo when he gets his truck. More

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Pleasant car buying It was a hassle free car buying experience. Chuck explained all the gadgets and made sure we both knew how to use them. We had a good history with th It was a hassle free car buying experience. Chuck explained all the gadgets and made sure we both knew how to use them. We had a good history with the Service Dept. and that is why we came to John Paul's. More

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Great customer service! I feel that whenever I have come to the dealership, and have interactions with any staff person, I have felt that I am treated with respect as a valu I feel that whenever I have come to the dealership, and have interactions with any staff person, I have felt that I am treated with respect as a valuable customer. I highly recommend buying your next car at this dealership! More

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