Chuck Evangelista | Page 2

Overall one of the greatest dealerships I’ve bought a car from. I will definitely refer my friends and family to them. Everyone I spoke with there were awesome and I got a steal of a deal! from. I will definitely refer my friends and family to them. Everyone I spoke with there were awesome and I got a steal of a deal! More

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Great service I'll b returning in 6 months to purchase another car and thank you freddy aridi and chuck for great service...God bless another car and thank you freddy aridi and chuck for great service...God bless More

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Poor customer service Horrible experience at Toyota of Riverside. Tony Garcia from finance lied about the vehicle not having a factory alarm just to upsell me. I opted fo Horrible experience at Toyota of Riverside. Tony Garcia from finance lied about the vehicle not having a factory alarm just to upsell me. I opted for the after market alarm after believing there was no alarm. On top of that I later found out I was supposed to get the alarm at no extra charge. The worst part is the finance paperwork that was electronically submitted to my bank was incorrect. My bank emailed Toyota of Riverside about the error however they never replied. The dealer also never sent the physical paperwork to my bank. I had to call in order to get this fixed. Once the paperwork made it to the bank they told me it was still incorrect. The bank advised finance manager Chuck Evangelista of the error however he never bothered to call me. I had to call the dealer again. I started to have a funny feeling about the whole deal. I did some research and discovered that after 10 days if the loan has not been processed the dealer basically picks the bank for you. I did not need this since I was already approved by my bank. I believe that Toyota of Riverside intentionally took their time to get back to me so that the 10 days would expire and they could pick a bank of their choice. I had to leave work and go into the dealer in order to resolve the issue. I thank the general sales manager Fausto Hurtado and customer relations manager Cathryn Fleming for attempting to resolve the issue however at this point I was done. I was so dissatisfied with the service at Toyota of Riverside that I ended up returning the vehicle. Luckily before the 10 day period. More

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Service has been a bit lacking if late. I have bought three cars from this place and I have enjoyed their business environment but this time I was disappointed with Godwin who claims he knows everything. three cars from this place and I have enjoyed their business environment but this time I was disappointed with Godwin who claims he knows everything. All he wanted was my money not my satisfaction. I hope Toyota will not be fooled by his loyalty and loose a lot of customers. This is serious business. He needs to Do something else not sales or retire from that business !! More

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Toyota of Riverside This dealership and representative,ZIGGY, did everything they said they would do. They actually did EVEN BETTER. I could not have been more pleased This dealership and representative,ZIGGY, did everything they said they would do. They actually did EVEN BETTER. I could not have been more pleased. When looking for a Toyota, shop around and then go to Toyota of Riverside for the deal you want and need. FANTASTIC treatment and deal. More

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People that can make good things happen. Toyota of Riverside was able to get me into a good vehicle when no one else was willing or able to go the extra mile. Thank you Danny. Toyota of Riverside was able to get me into a good vehicle when no one else was willing or able to go the extra mile. Thank you Danny. More

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Great customer service. Friendly environment and employees help me so kindly getting the car I need , I highly recommend this dealership to anyone who wants to buy a car and Friendly environment and employees help me so kindly getting the car I need , I highly recommend this dealership to anyone who wants to buy a car and get a great deal. Thank you so much alfredo for you help. More

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World class service! T Truly exceptional overall! Would never fail to leave a smile on your face and jumping heart when you go home with the car that connects with you! Shou Truly exceptional overall! Would never fail to leave a smile on your face and jumping heart when you go home with the car that connects with you! Shout out Cedric and Eric!! You’re the MAN!! More

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Ortiz 2nd RAV 4 2018 My family has had a great guest experience in the many years coming to Toyota of Riverside. We came in to replace our RAV4 not because I wanted someth My family has had a great guest experience in the many years coming to Toyota of Riverside. We came in to replace our RAV4 not because I wanted something different, but to replace the car that we have put many miles on, to a new RAV4 with AWD. They had the color and style we wanted. meydi, our salesman is top notch, had experience, professional additude. He worked all the options we requested and got us to the finish line smiling. More

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A day in Toyota Riverside Very accommodating staff. Very satisfied service. We came early and serve right away. They help us out through the process and we got a good deal. Very accommodating staff. Very satisfied service. We came early and serve right away. They help us out through the process and we got a good deal. More

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