Chuck Griffith | Page 17

Charles “Chuck”Griffith as a service advisor is the consummate professional with.a wide knowledge base in BMWs and makes every customer’s satisfaction his prime goal. I have owned 18 BMWs over the la consummate professional with.a wide knowledge base in BMWs and makes every customer’s satisfaction his prime goal. I have owned 18 BMWs over the last 45 years and have serviced them at multiple dealerships with multiple service advisors and I would rank Chuck in the very top tier of service advisors I have hah the pleasure of working with! Jay OBrien More

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Charles Griffith is an excellent caring professional service advisor. He's always on top of things and accommodating. service advisor. He's always on top of things and accommodating. More

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It has been a pleasure working with everyone at the dealership. Charles Griffiths is honest and straight-forward in his dealings with us, a quality that we respect and admire in a service advisor. dealership. Charles Griffiths is honest and straight-forward in his dealings with us, a quality that we respect and admire in a service advisor. More

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Germain BMW is conveniently located and is easy to schedule maintenance appointments. The waiting area is pleasant and provides snacks and Charles Griffith has always kept me in touch with progress on schedule maintenance appointments. The waiting area is pleasant and provides snacks and Charles Griffith has always kept me in touch with progress on the service while waiting and offers good advice as to what needs to be serviced and what does not. I have purchased advance oil changes under their very reasonable plan. We’ll see you next trip. More

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Chuck Griffith was our service advisor and did a good job keeping us updated on our cars progress as well as making and changing an appointment. keeping us updated on our cars progress as well as making and changing an appointment. More

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We’ve been loyal Germain BMW of Naples customers for years. Every time we get our scheduled maintenance at Germain everyone is always terrific. Charles Griffith is our service advisor on everything we years. Every time we get our scheduled maintenance at Germain everyone is always terrific. Charles Griffith is our service advisor on everything we need from bumper to bumper to keep our car safe and up to date on oil changes and other maintenance needs. Just yesterday we were on our way to the other coast of Florida for a show we had tickets to that night. We got out of work early (4:30 pm) to take the 125 mile trip to the show that night. Five minutes after we get on the highway we get an alert from the vehicle telling us very low pressure from our front right tire. BMW has run flat tires which really came in handy at this time. So we got off highway and went directly to Germain BMW. Once there we told the car porter our problem and asked to speak to Chuck (Charles Griffith). Once we explained our situation with the tire, the tickets to the show and the long ride ahead of us to Chuck, he told us he would do his best to make sure we could get to the show. He got the tire replaced and we were out of there in less than an hour, from the time we pulled in, to exiting the parking lot. This could not have been possible without the extraordinary effort of Chuck and his team. This was not an easy task being it was near the end of their work day and they were already busy with all the scheduled appointments they were assisting. I truly believe Chuck went above and beyond to help us in this time of need. He is outstanding and really does care about his customers. More

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I had a great experience with Karina Ledezma, from ordering my new BMW, to taking delivery. She kept in contact with me, so I was aware of the progress from beginning to end. I really appreciate all ordering my new BMW, to taking delivery. She kept in contact with me, so I was aware of the progress from beginning to end. I really appreciate all she has done for me, and I am very happy with my new car. Thank you Karina! More

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Chuck Griffiths is my contact with Germain BMW of Naples. On November 11, 2022, our car was having problems. what made things worse we were leaving Naples the next Tuesday morning, November 15th. Chuck had On November 11, 2022, our car was having problems. what made things worse we were leaving Naples the next Tuesday morning, November 15th. Chuck had the car tested on Saturday the 12th and got us a loaner from the 11th to the 14th. we got our car back ready to go on the 14th. The service Chuck arranged for us was exemplary. I could not have asked for more. I will always buy and service cars through this dealership. they are the best ever! Jeff Bowe More

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Charles Griffith handled my car service in great detail and provided the actual photography and diagnostic readings. and provided the actual photography and diagnostic readings. More

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I am happy with my new advisor Charles Griffin. I brought my SUV in for an oil change, etc. He was most helpful. I have been using Germain BMW since 1989 or 90 and have always been satisfied wit I brought my SUV in for an oil change, etc. He was most helpful. I have been using Germain BMW since 1989 or 90 and have always been satisfied with the service. More

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