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Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
289 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

12 yrs, 3 mos

Languages Spoken

English English

5.0

289 Reviews

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289 Reviews of Chuck Griffith

October 05, 2025

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The service was very prompt. All work to be done was identified and accurately estimated. More

by jeffbowe1950
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Yes
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Oct 06, 2025

Germain BMW of Naples responded

Thank you for taking the time to share you overall satisfaction with your recent service experience. Our goal is to ensure every guests receives only the best in customer care. Best Regards, Flavio Galasso General Manager

September 29, 2025

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Charles Griffith did an excellent job of guiding me through and explaining the work, he communicated well and was a pleasant person to deal with. More

by pendragon36
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Yes
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Sep 30, 2025

Germain BMW of Naples responded

Thank you for taking the time to leave this review, it means a lot to us. A positive experience is what we strive for every day. We appreciate you letting us know how we did and for choosing us for your automotive needs! Best Regards, Flavio Galasso General Manager

August 18, 2025

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Charles Griffith did an excellent job coordinating service on my two BMWs. He accommodated my visit into Naples and made it as seamless as possible. Thank you Chuck More

by Rjrjg
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Yes
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Aug 18, 2025

Germain BMW of Naples responded

Thank you for the five-star rating and kind words for Chuck! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best Regards, Flavio Galasso General Manager

August 15, 2025

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Chuck Griffith delivers great customer service and it’s always a pleasure to work with him. More

by Christymangan
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Yes
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Aug 20, 2025

Germain BMW of Naples responded

We thank you for your continued business and kind words for Chuck. He is certainly focused on customer satisfaction and we are happy to know he continually ensures your overall satisfaction. Best Regards, Flavio Galasso General Manager

July 31, 2025

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Chuck is our service agent. He is honest and very helpful in handling our issues. He is our go to agent More

by Mgburanosky
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Yes
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Aug 01, 2025

Germain BMW of Naples responded

We thank you for your continued business and trust in Chuck and our team. Best Regards, Flavio Galasso General Manager

June 23, 2025

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Chuck & Germain Dealership always make me feel I am the only one there, thank you for your personal touch! More

by Mitch2syc
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Yes
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Jun 23, 2025

Germain BMW of Naples responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! Best Regards, Flavio Galasso General Manager

June 20, 2025

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The total experience with my purchase was great. Klevis Toska my sales rep for my third purchase with him at the dealership. True professional, knows BMW’s inside out & shares that knowledge throug More

by seminolejr12
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Recommend Dealer
Yes

Other Employees Tagged: Klevis Toska, April Buckley, Ari Aguilar , John Casco

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Jun 23, 2025

Germain BMW of Naples responded

Thank you for taking the time to share your positive sales experience with Klevis. Your continued business and kind words are greatly appreciated. Best Regards, Flavio Galasso General Manager

June 05, 2025

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I go to this dealership only because of Chuch Griffith in the service dept. Chuck makes everything perfect and he is a very pleasant person! This dealership is very lucky to have him working there . More

by maxjgoldsmith
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Recommend Dealer
Yes
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Jun 05, 2025

Germain BMW of Naples responded

Thank you! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

June 03, 2025

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Chuck Griffith provides above outstanding service. He has resolved a number of emergency issues for us. Always gives us good advice in decisions. Chuck handles both our M8 and M5. Ray and Melody Ra More

by ranelli
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Recommend Dealer
Yes
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Jun 03, 2025

Germain BMW of Naples responded

We appreciate your 5 stars for Chuck! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape. Best Regards, Flavio Galasso General Manager

May 13, 2025

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Employee Rating

BMW service was excellent. The team is always prompt and courteous. Special recognition to Chuck Griffith. More

by G Hager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 13, 2025

Germain BMW of Naples responded

Chuck is certainly dedicated to customer satisfaction, and we are pleased to know it was reflected in your service visit. Thank you for sharing and for your continued business. Best Regards, Flavio Galasso General Manager

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