Chuck Griffith | Page 29

Excellent after sales service Bought my car three years ago and still experiencing excellent service. Nothing is too much trouble for Chuck, my service manager. I have found them Bought my car three years ago and still experiencing excellent service. Nothing is too much trouble for Chuck, my service manager. I have found them to be more than fair on service charges and extremely efficient. Overall, difficult to beat their service. More

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Service I went in last week for maintenance and chuck Griffith helped me with the service and gave me a rental car for me and my grandkids to go home since my I went in last week for maintenance and chuck Griffith helped me with the service and gave me a rental car for me and my grandkids to go home since my car was going to take a few days he help so much and I’m very thankful for him More

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Over the top courtesy, experience, assistance, patience. Mike Brin, my salesman, from whom I leased cars previously, is the ultimate great salesman! I would work with him any day and have given his name to Mike Brin, my salesman, from whom I leased cars previously, is the ultimate great salesman! I would work with him any day and have given his name to others. Actually, we were given his name by a former BMW customer several years ago. Mike goes out of his way to "make the customer happy" and is always accommodating. Great satisfaction and experience!! Chuck Griffith, Service Dept, is another fantastic member of your team. He has helped me out several times, is most accommodating and a pleasure to work with. Everyone at BMW seems most pleasant and helpful. More

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Excellent experience in Parts and Service Cameron Whitaker of Germain BMW, Naples,FL was so very nice and knowledgeable in helping me to look up and find the correct parts to order for my 2002 Cameron Whitaker of Germain BMW, Naples,FL was so very nice and knowledgeable in helping me to look up and find the correct parts to order for my 2002 BMW 330ci convertible. He took the time to make sure that everything that I wanted to have replaced with new parts was done correctly by looking at my car and checking the accuracy of the various parts that I ordered. He was a pleasure to do business with him, and he is certainly an excellent representative for both BMW and Germain BMW of Naples, FL. Chuck Griffith of Service was also very nice and knowledgeable in ensuring that the correct services were done on my car .He has been a pleasure to deal with in every way. Helene J. Naimon. Naples, FL ( satisfied customer ) More

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12/15/17 I have bought many BMW's in several states over many years. I moved to Naples abt 5 years ago and went to Germain BMW of Naples. I met Daron Lynn and I have bought many BMW's in several states over many years. I moved to Naples abt 5 years ago and went to Germain BMW of Naples. I met Daron Lynn and have bought 2 certified used 7 series from him to date. Daron is the best salesperson I have ever dealt with at any BMW dealer and I look to trade up in abt In the near future. Chuck Griffith in Service is equally great to do business with. He's very accommodating and makes having service a pleasure. Whomever is responsible for setting the tone at your dealership needs to also be complimented. It's the best car buying experience I have ever had.Thanks to all I have met at Germain BMW of Naples . I frequently recommend your dealership. Geoffrey Pickard 12/15/17 More

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very Satisfied I recently purchased a used BMW 328I from Germain BMWAlex Soare Client Advisor was very professional and easy to deal with. The car needed some mainte I recently purchased a used BMW 328I from Germain BMWAlex Soare Client Advisor was very professional and easy to deal with. The car needed some maintenance before it could leave the lot. This work was completed very quickly. Shortly after I drove the car off the lot a problem developed that need to be fixed. I phoned Alex and he referred me to Chuck Griffith Service Advisor, The problem was quickly corrected. Great group of people to deal with More

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Excellence means means being better than 1974 I am 71 years of age just a number much like my first BMW 2002 I bought in 1974 in Toronto. I had previously driven in London frequently a 2002 Tii b I am 71 years of age just a number much like my first BMW 2002 I bought in 1974 in Toronto. I had previously driven in London frequently a 2002 Tii belonging to my best friend. The toronto dealership service made the day and future for me and since then have owned over 9 BMWs. Intersresed with some very short deviations to luxury US and Japanese automobiles. Apart from the obvious engineering prowess and evolving stylistic development from ultra teutonic and form follows function to where we are today."The package and bow on the parcel is the service and the people going the extra mile and asking if everything is ok and is there something else you need or feel you need." My next or 10 th BMW purchase is lurking in my mind and beginning to move to the frontal area of my brain. While I dont know the design details of the new 2018/19 shapes and designs I know from which dealer it will be purchased from namely Germain BMW of Naples FL. Philip M FitzPatrick Naples FL 34110 More

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Fast efficient service Worked with Chuck Griffith today and he was very professional and courteous. He handled my situation with efficiency, and had me in and out with a loa Worked with Chuck Griffith today and he was very professional and courteous. He handled my situation with efficiency, and had me in and out with a loaner within 15 minutes. Although it was late in the day, and he had already put in a long day I'm sure, he was really friendly and understanding. I appreciated his honesty and concern for my problem. Germain is fortunate to have him onboard. Thanks again Chuck! More

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When picking my car up today It's hard to put into words how much I appreciate the service that Chuck Griffith has giving me today and in previous repair appointments. His excell It's hard to put into words how much I appreciate the service that Chuck Griffith has giving me today and in previous repair appointments. His excellent and personable customer care and service has been the highest level of quality ever received. His professionalism, knowledge, and approach far exceeds expectations, making what it could be a dreary event, a first class experience. Chuck takes customer service to a whole new level. Thank you very much Chuck Griffith! More

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It's stressful looking for new cars! On Saturday, I purchased my first car from Germain BMW. Anthony Dunbar was my salesman. I always serviced my 2014 BMW at Germain and my service pers On Saturday, I purchased my first car from Germain BMW. Anthony Dunbar was my salesman. I always serviced my 2014 BMW at Germain and my service person Chuck Griffith has always given me great service, so I wanted to make Germain my dealer, they earned my business. I was confused on what I wanted, Anthony showed patience and was available every time I changed my mind. In the end I made my decision and I love my new car. Ken Burkart firmed up the deal and was very professional and made the process smooth. Thanks Anthony, I am looking forward to doing business with you in the future. Rita Mongiovi More

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