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Chuck Lilly
33 Reviews
Specialties & Trainings
Volkswagen Elite Certified
33 Reviews of Chuck Lilly
September 15, 2021
Capistrano Volkswagen is amazing, they promise a lot and deliver more! Do not buy anywhere else before comparing here. And be sure to ask for Chuck Lilly! deliver more! Do not buy anywhere else before comparing here. And be sure to ask for Chuck Lilly! More
by Marc
Other Employees Tagged: Nick Colucci , Fred Evans, AJ Jamshidi
September 13, 2021
We had a great experience with Chuck, John, and the team at Capo VW. Chuck responded quickly to all my questions before I came down, and was extremely attentive throughout the experience. We really appre at Capo VW. Chuck responded quickly to all my questions before I came down, and was extremely attentive throughout the experience. We really appreciated that the dealer stuck to their longtime tradition of charging MSRP even when the shortage is making markups standard. We are very happy with our new GLI! More
by ajdiaz121
August 09, 2021
My sales guy Chuck was great! Never pressure and ready to help and answer questions at any time. It was the best dealer experience I have ever had. Also, Nick came to check in and your finance guy John wa to help and answer questions at any time. It was the best dealer experience I have ever had. Also, Nick came to check in and your finance guy John was wonderful as well! Steve Smith too! More
by good deal
Other Employees Tagged: Nick Colucci, Steve Smith , John Weseloh
July 20, 2021
Easy but creative transaction to get numbers to work. Kevin and Chuck were great to work wth, and the overall experience was very pleasant. Looking forward to driving my 2021 Tiguan R over the next 3-yea Kevin and Chuck were great to work wth, and the overall experience was very pleasant. Looking forward to driving my 2021 Tiguan R over the next 3-years!! More
by JT from San Clemente
Other Employees Tagged: Kevin Dooris, Paul Clark
July 11, 2021
We had a great experience purchasing a new vehicle and serving another. I look forward to working with Capristrano Volkswagen for all of your car purchases and services. serving another. I look forward to working with Capristrano Volkswagen for all of your car purchases and services. More
by John C
Other Employees Tagged: Brad Johnson
March 01, 2021
This dealership was awesome, got to test drive multiple vehicles which was great! I came over from Jeep and had never driven a smaller car, ended up with the Jetta SEL premium and I am in love! Chuck was h vehicles which was great! I came over from Jeep and had never driven a smaller car, ended up with the Jetta SEL premium and I am in love! Chuck was helping us and he was really great! He didn’t mess around and we really put him through it trying to get a lower price! At the end of the day we got a great deal and we would recommend this VW dealership and Chuck to help you! More
by cone.gabby
Verified CustomerOther Employees Tagged: Nick Colucci , AJ Jamshidi
January 01, 2021
Great experience! Chuck was very nice and attentive to our needs. The only issue was the amount of time it took to meet with the finance person. Then he kept trying to sell us the extended warranty. our needs. The only issue was the amount of time it took to meet with the finance person. Then he kept trying to sell us the extended warranty. More
by wine_wiz
Other Employees Tagged: Nick Colucci , AJ Jamshidi
December 24, 2020
This has been the most proffesional service I have ever experienced in a dealership. I ended up purchasing a car that I didn't even think about before I got in. Very thrilled about it! Chuck Lilly was one experienced in a dealership. I ended up purchasing a car that I didn't even think about before I got in. Very thrilled about it! Chuck Lilly was one of the reasons I bought a new car. More
by Milos Salaski
Other Employees Tagged: Nick Colucci
December 01, 2020
Chuck's professional, calm demeanor approach was appreciated when addressing our questions and needs. Capo VW is 2nd to none in comparison to other VW dealerships I either purchased vehicles from or appreciated when addressing our questions and needs. Capo VW is 2nd to none in comparison to other VW dealerships I either purchased vehicles from or visited. More
by Phillip Hernandez
Other Employees Tagged: Nick Colucci, Brad Johnson , AJ Jamshidi
November 18, 2020
My only complaint is that my son and I spent over 4 hours at the dealership and I was instructed during the initial call that the appointment will take by the most 1 hour. We both missed a lunch and I have a at the dealership and I was instructed during the initial call that the appointment will take by the most 1 hour. We both missed a lunch and I have a low blood sugar and need to eat frequently. I am also a person with a low immune system due to my cancer diagnosis. I was very concerned sitting in a small room signing papers especially now during this pandemic. Manager Nick and salesman Chuck were polite and friendly. However, I was very exhausted after this. I live 59 miles away from the dealership and 15 miles from home there was a warning on the dashboard that there is low tire pressure. It was a good thing that I had my son with me so we drove to a gas station and he added air to the left front tire, right front tire, and right rear tire. I was very surprised that after having my car serviced and checked out that this would happen. Thank you for reading this. Have a good day. More
by CARITABRINK
Other Employees Tagged: Nick Colucci
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