Chuck Lilly

Chuck and Buddy were helpful. No one is on the same page though. We received so many different numbers from sales and finance. Nick was outrageously rude. He changed his tune when No one is on the same page though. We received so many different numbers from sales and finance. Nick was outrageously rude. He changed his tune when we told him how disrespectful he was being, but the fact that we had to tell him how rude he was being is ridiculous. At the end of the day, we are very unhappy with how our transaction went. More

by Livjacobs Verified Customer Verified Customer

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Fast, helpful, no bull. Thankful I got to work with the team that I did. Thankful I got to work with the team that I did. More

by JAKELBAGEL Verified Customer Verified Customer

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This team is packed full of rock stars! They were welcoming, organized, and ready to make this work out for me! I will recommend them to everyone. Thanks to all of you! They were welcoming, organized, and ready to make this work out for me! I will recommend them to everyone. Thanks to all of you! More

by KRISTINRDAVIS Verified Customer Verified Customer

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Awesome experience! Buddy is amazing. Knowledgeable, informative, expedient, amiable, no pressure. Can’t believe that I passed by that dealership for decades and never o Buddy is amazing. Knowledgeable, informative, expedient, amiable, no pressure. Can’t believe that I passed by that dealership for decades and never once stopped in! More

by DR.POLO Verified Customer Verified Customer

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The guys from the service department were great the young lady with long dark hair at the rental desk was horribly rude, I already did a review weeks ago but nobody got back to me, they left 2 scratches on t lady with long dark hair at the rental desk was horribly rude, I already did a review weeks ago but nobody got back to me, they left 2 scratches on the car no one called me back More

by mariano.jimenez Verified Customer Verified Customer

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The ID Buzz is my fourth car I have purchased from this dealership. They treat you like family and are always response to my questions or needs! I love these guys! dealership. They treat you like family and are always response to my questions or needs! I love these guys! More

by PATTIE4 Verified Customer Verified Customer

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Capistrano Volkswagen is amazing, they promise a lot and deliver more! Do not buy anywhere else before comparing here. And be sure to ask for Chuck Lilly! deliver more! Do not buy anywhere else before comparing here. And be sure to ask for Chuck Lilly! More

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We had a great experience with Chuck, John, and the team at Capo VW. Chuck responded quickly to all my questions before I came down, and was extremely attentive throughout the experience. We really appre at Capo VW. Chuck responded quickly to all my questions before I came down, and was extremely attentive throughout the experience. We really appreciated that the dealer stuck to their longtime tradition of charging MSRP even when the shortage is making markups standard. We are very happy with our new GLI! More

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My sales guy Chuck was great! Never pressure and ready to help and answer questions at any time. It was the best dealer experience I have ever had. Also, Nick came to check in and your finance guy John wa to help and answer questions at any time. It was the best dealer experience I have ever had. Also, Nick came to check in and your finance guy John was wonderful as well! Steve Smith too! More

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Easy but creative transaction to get numbers to work. Kevin and Chuck were great to work wth, and the overall experience was very pleasant. Looking forward to driving my 2021 Tiguan R over the next 3-yea Kevin and Chuck were great to work wth, and the overall experience was very pleasant. Looking forward to driving my 2021 Tiguan R over the next 3-years!! More

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