Chuck Warfield | Page 11

Exceptional These employees went above and beyond the call of duty to get us into a truck that was in our price range. They were non-pushy and respectful. I fel These employees went above and beyond the call of duty to get us into a truck that was in our price range. They were non-pushy and respectful. I felt like they were dealing with me as a person and not just seeing dollar signs. More

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Tim and Chuck This dealership is so worth the drive. I came from DE so it was about 3 hours, and I would do it all over again. Tim and Chuck are the greatest. Chuck This dealership is so worth the drive. I came from DE so it was about 3 hours, and I would do it all over again. Tim and Chuck are the greatest. Chuck had worked with me over the phone and let me know everything that was going on, what I needed, what the best options were, what the next step for purchasing and let me tell you - I WILL NEVER GO TO ANOTHER DEALERSHIP AGAIN. I cannot even explain how great the experience was. Tim knows his stuff. Once I got there, we got right into the sales. Good part is, that I didn't feel like I was at a dealership. Tim is so truthful about their inventory and will tell you like it is. No messing around, they get the job done and it seems like it's not even for the money they make for each sale. They are there for YOU. The people are so very nice and definitely go out of their way to help you. Tim and Chuck are the best. I love my orange car and everything about it. I'm telling you - if you are looking for a car, where ever you may be, this dealership is WORTH THE DRIVE, no matter how long it takes to get you there. I got in and out within 2 hours (and that's only because my friends were looking at their inventory most of the time). I love this dealership and would definitely recommend them to EVERYONE. If I could, I'd give them 400 stars. More

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Hands down best dealer around!!!! Very pleased & satisfied with their commitment, service and overall experience. This is a dealership you can really depend on to make sure you are tak Very pleased & satisfied with their commitment, service and overall experience. This is a dealership you can really depend on to make sure you are taken care of. More

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Best car buying experience, ever! '11 MB E350 Cabriolet After driving buy for several days, I decided to stop in and look at vehicle that was on the lot. I was greeted by Tim Goelz. He was very personable a After driving buy for several days, I decided to stop in and look at vehicle that was on the lot. I was greeted by Tim Goelz. He was very personable and upfront about the vehicle. After taking it for a test drive, we went into the office to talk numbers. To my surprise, the owner, Wayne Hawksworth and Tim informed me the vehicle had a minor issue and suggested I not buy it. Wow! That was amazing, in my opinion. With that being said, I new I would return if there was another vehicle there I would be interested in. A few weeks later, they had a Mercedes Benz E350 Cabriolet on the lot. I stopped and talked to Tim. He highly recommended the car. I was unsure about it but Tim went above and beyond to convince me. He, Chuck Warfield and Wayne talked to me about the car and it's value. They even suggested I talk to the service manager, Ed Lentz who owns a few and has a wealth of experience with Mercedes Benz vehicles. After all that, I bought the car. Best decision by far. I would recommend to anyone to go to Thornton first when looking for a car. The people are great and the facility is top notch. Thanks! Carl H. More

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Perfect Honda Pilot Kevin found me the car I've been hoping for and the whole process was smooth and easy. Thank you for taking care of us! Kevin found me the car I've been hoping for and the whole process was smooth and easy. Thank you for taking care of us! More

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Awesome Service Was in the market for a 4 wheel drive, we live in the Dover area and pass by Thornton everyday. Since they were local we thought we'd stop there firs Was in the market for a 4 wheel drive, we live in the Dover area and pass by Thornton everyday. Since they were local we thought we'd stop there first. So glad we did, they ended up being our first and only stop. Tim found us a truck we both liked. Both Tim and Chuck went above and beyond to get us financed and into our new truck. Was a great experience and we would highly recommend Tim Goelz, he's very knowledgeable, friendly and has a great attitude. More

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Amazing experience! Well knowledged, awesome customer service and amazing friendly repore! All around great experience!! Thank you again for making rhings so smooth!! It Well knowledged, awesome customer service and amazing friendly repore! All around great experience!! Thank you again for making rhings so smooth!! It truly was amazing working with you guys!! Appreciate your time and efforts in helping us get into a good vehicle at a great price!! More

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Awesome folks. They even stayed late to finish the paperwork so I could take the car home that night. Informed me about GAP & warranty insurance rebates on folks. They even stayed late to finish the paperwork so I could take the car home that night. Informed me about GAP & warranty insurance rebates on my trade in. Would return again. More

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Very Impressed! On Saturday we went in the afternoon to look at a truck we found online. We were on the lot maybe 5 min before a man came and asked us if we needed an On Saturday we went in the afternoon to look at a truck we found online. We were on the lot maybe 5 min before a man came and asked us if we needed any help. I had spoke with Tim on the phone the day before and let the man know this. He went and got Tim for us and within 10 min we were test driving a truck! Never did i think that night we would drive off the lot with a new to us vehicle, But we did!!! The whole processes took a little bit more time than usual but that was because it was a satuday at almost 5 Pm and the loan offices (banks) were closing. Thornton stayed open for us and were very friendly even though they were to close at 5pm but we were there past 6!!! Tim was very friendly and down to earth and made us feel like we got the VIP treatment! Never did we feel rushed or pressured! This experience was very pleasant and non stressful!!!! We will be back to purchase my car in the future! More

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Good experience with Thornton Automotive. As car dealers go I never liked dealing with the salesmen. Tim Goelz at Thornton Automotive and the sales team there have changed my opinion. I purcha As car dealers go I never liked dealing with the salesmen. Tim Goelz at Thornton Automotive and the sales team there have changed my opinion. I purchased a 2010 Nissan Murano and they put together an awesome deal for me and handled all the financing as well. I didn't have to do anything. I would buy my next car from Thornton. More

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