Cierra Burns
Cierra Burns at Westown Ford Lincoln

Cierra Burns | Page 12

Finance Manager

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

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4.9
211 Reviews

Hey guys! I am a Finance Manager here at our local Ford dealership. I’ve been here since June of 2021, I am 31 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!

Dealership Experience

5 yrs

Specialties & Trainings

Insurance

Computer applications

View more specialties & trainings
4.9

211 Reviews

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211 Reviews of Cierra Burns

August 15, 2024

Dealership Rating
Employee Rating

Cierra did her homework. She knew I wanted a truck that could haul a camper trailer. And she researched to prove that this was the truck that would do so, better than others. More

by veedamay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 13, 2024

Dealership Rating
Employee Rating

The staff is always very friendly every time I come in there. Shop has been pretty fast with all of my oil changes. More

by hebur75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 08, 2024

Dealership Rating
Employee Rating

Cierra Burns was wonderful. Very knowledgeable and extremely personable. No pressure! Pam Birdsell was very organized and professional! Great experience ! More

by Teresa Brady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Birdsell, Pam Birdsell

July 30, 2024

Dealership Rating
Employee Rating

Cierra did a phenomenal job and was very knowledgeable on all aspects of the car buying process. She held great conversations and came off as very honest and trustworthy. She helped make it an easy decision More

by abradford825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 25, 2024

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Employee Rating

MY husband and I had recently been in a wreck and totaled our vehicle. We were stuck between 2 dealerships and Westown Ford happened to be the one who saved us. Specifically Cierra! She is hands down the bes More

by shelbi97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

June 12, 2024

Dealership Rating
Employee Rating

I was looking for a new truck for my husband and found one here, I had never been here before so I was concerned about how I would be treated. I had no reason to be concerned. Corey was fantastic he went More

by jessicamowen84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Grinkey , Wes Cook

June 05, 2024

Dealership Rating
Employee Rating

Sierra was a gem to work with. It went very smooth and easy. I appreciate her help More

by suttles2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

June 02, 2024

Dealership Rating
Employee Rating

Friendly and professional staff, both sales and service! Whar a great choice I made in buying my car there. More

by mjr101155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Kaufmann

May 19, 2024

Dealership Rating
Employee Rating

Always friendly and helpful. Not pushing to purchase anything extra. Very clean atmosphere. Trustworthy and reliable More

by jwankel958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: NIck Xamis, Pam Birdsell , Jeremy Kaufmann

May 16, 2024

Dealership Rating
Employee Rating

Awesome help on making a purchase! So happy to deal in Jacksonville!! Great assistance!! Thank you!! More

by marlenesuttles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wes Cook

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