Got a call from Marquise in Service letting me know a
vehicle we had discussed came in the previous evening.
During lunch I visited O"Steen to look at the vehicle. Marquise introduced me to Cindy who t
vehicle we had discussed came in the previous evening.
During lunch I visited O"Steen to look at the vehicle. Marquise introduced me to Cindy who took over from there.
I have been purchasing vehicles from O"Steen since they moved to Valdosta and once again the attention to customer support and friendliness was not missing this time either.
Thank you to Marquise for the call and thank you Cindy for all you help.
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by tayl0859
Other Employees Tagged:
Marquise
Oct 19, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for your wonderful review and, most importantly, for your continued loyalty to O’Steen Volkswagen of Valdosta! We are truly grateful that you have trusted us with your vehicle purchases over the years. It’s great to hear that Marquise went the extra mile to keep you in mind when the right vehicle arrived and that Cindy made your buying experience just as enjoyable! We’re fortunate to have them both on our team, and we’ll be sure to share your kind words with them. Customers like you are the reason we do what we do! Thank you again for being part of the O’Steen family. We look forward to serving you for many more years to come! -AS
Great staff who really care about getting your vehicle
back to the standards. Videos by the mechanics showing you the what they found and what they fixed are fantastic.
back to the standards. Videos by the mechanics showing you the what they found and what they fixed are fantastic.
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by Ramon_17
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for your wonderful review! ⭐ We’re thrilled to hear that our team provided such a positive service experience! We take great pride in having a knowledgeable and caring team that goes the extra mile to ensure your vehicle is in excellent condition. We're especially happy to hear that you enjoyed the technician videos! We believe keeping our customers informed and providing transparency throughout the service process makes all the difference. Thank you for trusting us with your vehicle. We truly appreciate your support and look forward to seeing you again!-AS
Cindy was very helpful and very patient as we made our
decision and worked with us through process.
decision and worked with us through process.
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by weidnerm12
Sep 28, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for the wonderful review! We’re thrilled to hear that Cindy was helpful, patient, and supportive throughout your decision-making process. We know purchasing a vehicle is an important decision, and we’re glad she took the time to make sure you felt comfortable every step of the way. We truly appreciate your business and hope you enjoy your new vehicle for many miles to come!-AS
It was a great experience!
Everything went smoothly and it wasn’t a long process. Out of all the dealerships I have been to O’Steen in Valdosta Ga is the best. Thank you
Everything went smoothly and it wasn’t a long process. Out of all the dealerships I have been to O’Steen in Valdosta Ga is the best. Thank you
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by Sdn8845
Sep 23, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for the wonderful review! We’re thrilled to hear that you had such a great experience with our team and that everything went smoothly from start to finish. Hearing that O’Steen Volkswagen of Valdosta stands out as the best dealership you’ve visited truly means a lot to us! Thank you for choosing O’Steen VW of Valdosta, and we look forward to welcoming you back again in the future!-AS
They found us the perfect car!
Service and safety are a priority and O’Steen delivers on every highest level!
Service and safety are a priority and O’Steen delivers on every highest level!
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by camelotscorner
Sep 18, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for the wonderful review! We’re thrilled to hear that our team was able to help you find the perfect car! 😊🚗 Knowing that you felt our commitment to service and safety throughout your experience means so much to us. We truly appreciate your trust in O’Steen VW of Valdosta and look forward to being here for you for many miles to come!💙-AS
Very nice & friendly people, we really enjoyed the whole
experience the sales people are really nice
experience the sales people are really nice
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by dalemims71
Verified Customer
Verified Customer
Sep 17, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for the wonderful review! We’re thrilled to hear that you enjoyed your entire experience with us and that our sales team made you feel welcome and comfortable. 😊 We truly appreciate your kind words and your business. We look forward to seeing you again in the future!-AS
Cindy was very helpful throughout the deal.
I would recommend her anytime. She is a friend to your family and I’m glad the dealership has her as a Sales Associate
I would recommend her anytime. She is a friend to your family and I’m glad the dealership has her as a Sales Associate
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by Charlesspells
Sep 07, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for your wonderful review! We’re thrilled to hear that Cindy was so helpful throughout your entire experience. It means a lot to know that she not only provided excellent customer service, but has also become a trusted friend to your family.
We’re incredibly fortunate to have Cindy as part of our O’Steen Subaru & VW of Valdosta team, and we’ll be sure to share your kind words with her. Thank you for your recommendation and for trusting us with your business. We truly appreciate you and your family!-AS
Customer service was outstanding!
We have bought several cars from Cindy and always had a great experience. My husband and I both hate going car shopping because it is usually an all
We have bought several cars from Cindy and always had a great experience. My husband and I both hate going car shopping because it is usually an all day event. We are very busy people, so who has time for that mess!! Cindy had everything ready and it was quick!! The only thing that I would even remotely complain about is the detail of our vehicle. We purchased a van for our daughter and the guys in the back did terrible at the detail work. My two grandchildren did a better job when we got it home. There is a couple of paint chips that we were told would be fixed so when we take it up there we shall see if they get that done. Other than that, Cindy did amazing, the entire staff inside did amazing!!! We would continue to purchase cars with her in the future. She made us feel like family and that she knew me for years!! Cindy if you see this, keep up the good work!! I'm sure the owner must be proud to have a worker like you!! Few and far between for sure!! Thanks again and God bless you and your family!
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by Ckamph
Sep 04, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for taking the time to share such a thoughtful and honest review! We’re thrilled to hear that Cindy and our team made your experience quick, easy, and stress-free. We especially appreciate your continued trust in Cindy and O’Steen Subaru of Valdosta, and we’re so glad she has made you feel like family over the years!
We also sincerely apologize that the vehicle was not detailed to the standard you expected. That is certainly not the experience we want for our customers. We appreciate you bringing the paint chips and detailing concerns to our attention, and we’ll make sure the appropriate team members are aware so we can address them properly when you return.
Thank you again for your continued business, your kind words about Cindy, and for giving us the opportunity to make things right. We truly appreciate your family choosing O’Steen Subaru of Valdosta, and we look forward to taking care of you for many years to come. God bless you and your family!-AS
The team worked with over the phone and via email all
afternoon to set up my sale and purchase and accommodated a rushed same-day timeline when my weekend got shifted. Great people!
afternoon to set up my sale and purchase and accommodated a rushed same-day timeline when my weekend got shifted. Great people!
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by MD
Verified Customer
Verified Customer
Other Employees Tagged:
Jordan W
, Victor, Will
Aug 26, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for sharing your experience! We’re thrilled to hear that our team was able to make everything easy and convenient by working with you over the phone and through email. We know schedules can change, and we’re glad we could accommodate your same-day timeline and help make the process as smooth as possible. We truly appreciate your kind words and are so happy to hear you had a great experience with our team! Thank you for choosing O’Steen Volkswagen of Valdosta! ⭐🚗-AS
Let me talk about the staff, but I want to start with
Cindy! This woman goes above and beyond for her customers. I walked into this dealership apprehensive and unsure of what I was getting into. Cindy gr
Cindy! This woman goes above and beyond for her customers. I walked into this dealership apprehensive and unsure of what I was getting into. Cindy greeted me with a smile and heart of gold. She explained things slowly, and thoroughly, without any of the sneaky gimmicks you often hear about when car shopping. She humored me with each request for a test drive of certain cars, and showed me all the information I requested without reservation. Cindy made me feel at ease, respected, and above all else like a human being rather than a sales quota. The dealership itself was sparkly clean, everyone was friendly, the staff was prompt when I finally decided to make my purchase and Will even stayed late to finish the deal. When I called the day after my purchase because of a check engine light, Joseph in the service department got me in immediately and made sure to have his team take a thorough look at the car before I took it home again. I am glad I did business with Volkswagen in Valdosta. Specifically Cindy in sales, Joseph in service, and Will in finance.
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by SavannahSuhr
Verified Customer
Verified Customer
Aug 21, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for taking the time to share such a thoughtful and detailed review! We’re absolutely thrilled to hear how well Cindy, Joseph, Will, and the entire O’Steen Volkswagen of Valdosta team took care of you.
Cindy will be especially happy to hear that she made you feel comfortable, respected, and truly heard throughout the process. That is exactly the kind of experience we want every customer to have—no pressure, no gimmicks, just honest guidance and a genuine desire to help.
We’re also glad Joseph and our Service Team were able to get you in quickly and thoroughly inspect your vehicle when you noticed the check engine light. And a big thank-you to Will for staying late to make sure everything was completed!
We truly appreciate you trusting O’Steen Volkswagen of Valdosta and our team. Congratulations on your new vehicle, and welcome to the O’Steen Family! 💙🚗-AS