Cindy was very helpful throughout the deal.
I would recommend her anytime. She is a friend to your family and I’m glad the dealership has her as a Sales Associate
I would recommend her anytime. She is a friend to your family and I’m glad the dealership has her as a Sales Associate
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by Charlesspells
Sep 07, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for your wonderful review! We’re thrilled to hear that Cindy was so helpful throughout your entire experience. It means a lot to know that she not only provided excellent customer service, but has also become a trusted friend to your family.
We’re incredibly fortunate to have Cindy as part of our O’Steen Subaru & VW of Valdosta team, and we’ll be sure to share your kind words with her. Thank you for your recommendation and for trusting us with your business. We truly appreciate you and your family!-AS
Customer service was outstanding!
We have bought several cars from Cindy and always had a great experience. My husband and I both hate going car shopping because it is usually an all
We have bought several cars from Cindy and always had a great experience. My husband and I both hate going car shopping because it is usually an all day event. We are very busy people, so who has time for that mess!! Cindy had everything ready and it was quick!! The only thing that I would even remotely complain about is the detail of our vehicle. We purchased a van for our daughter and the guys in the back did terrible at the detail work. My two grandchildren did a better job when we got it home. There is a couple of paint chips that we were told would be fixed so when we take it up there we shall see if they get that done. Other than that, Cindy did amazing, the entire staff inside did amazing!!! We would continue to purchase cars with her in the future. She made us feel like family and that she knew me for years!! Cindy if you see this, keep up the good work!! I'm sure the owner must be proud to have a worker like you!! Few and far between for sure!! Thanks again and God bless you and your family!
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by Ckamph
Sep 04, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for taking the time to share such a thoughtful and honest review! We’re thrilled to hear that Cindy and our team made your experience quick, easy, and stress-free. We especially appreciate your continued trust in Cindy and O’Steen Subaru of Valdosta, and we’re so glad she has made you feel like family over the years!
We also sincerely apologize that the vehicle was not detailed to the standard you expected. That is certainly not the experience we want for our customers. We appreciate you bringing the paint chips and detailing concerns to our attention, and we’ll make sure the appropriate team members are aware so we can address them properly when you return.
Thank you again for your continued business, your kind words about Cindy, and for giving us the opportunity to make things right. We truly appreciate your family choosing O’Steen Subaru of Valdosta, and we look forward to taking care of you for many years to come. God bless you and your family!-AS
The team worked with over the phone and via email all
afternoon to set up my sale and purchase and accommodated a rushed same-day timeline when my weekend got shifted. Great people!
afternoon to set up my sale and purchase and accommodated a rushed same-day timeline when my weekend got shifted. Great people!
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by MD
Verified Customer
Verified Customer
Other Employees Tagged:
Jordan W
, Victor, Will
Aug 26, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for sharing your experience! We’re thrilled to hear that our team was able to make everything easy and convenient by working with you over the phone and through email. We know schedules can change, and we’re glad we could accommodate your same-day timeline and help make the process as smooth as possible. We truly appreciate your kind words and are so happy to hear you had a great experience with our team! Thank you for choosing O’Steen Volkswagen of Valdosta! ⭐🚗-AS
Let me talk about the staff, but I want to start with
Cindy! This woman goes above and beyond for her customers. I walked into this dealership apprehensive and unsure of what I was getting into. Cindy gr
Cindy! This woman goes above and beyond for her customers. I walked into this dealership apprehensive and unsure of what I was getting into. Cindy greeted me with a smile and heart of gold. She explained things slowly, and thoroughly, without any of the sneaky gimmicks you often hear about when car shopping. She humored me with each request for a test drive of certain cars, and showed me all the information I requested without reservation. Cindy made me feel at ease, respected, and above all else like a human being rather than a sales quota. The dealership itself was sparkly clean, everyone was friendly, the staff was prompt when I finally decided to make my purchase and Will even stayed late to finish the deal. When I called the day after my purchase because of a check engine light, Joseph in the service department got me in immediately and made sure to have his team take a thorough look at the car before I took it home again. I am glad I did business with Volkswagen in Valdosta. Specifically Cindy in sales, Joseph in service, and Will in finance.
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by SavannahSuhr
Verified Customer
Verified Customer
Aug 21, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for taking the time to share such a thoughtful and detailed review! We’re absolutely thrilled to hear how well Cindy, Joseph, Will, and the entire O’Steen Volkswagen of Valdosta team took care of you.
Cindy will be especially happy to hear that she made you feel comfortable, respected, and truly heard throughout the process. That is exactly the kind of experience we want every customer to have—no pressure, no gimmicks, just honest guidance and a genuine desire to help.
We’re also glad Joseph and our Service Team were able to get you in quickly and thoroughly inspect your vehicle when you noticed the check engine light. And a big thank-you to Will for staying late to make sure everything was completed!
We truly appreciate you trusting O’Steen Volkswagen of Valdosta and our team. Congratulations on your new vehicle, and welcome to the O’Steen Family! 💙🚗-AS
From the moment I walked in, I was greeted by friendly
professionals. I was treated with kindness and respect. They made the entire experience of purchasing my Volkswagen Tiguan easy and enjoyable. Shout
professionals. I was treated with kindness and respect. They made the entire experience of purchasing my Volkswagen Tiguan easy and enjoyable. Shout out to Amber, Leah, Victor, Cindy and Landon!
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by dreynolds40
Aug 20, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for your wonderful review! We’re thrilled to hear that Amber, Leah, Victor, Cindy, and Landon made you feel welcomed, respected, and well taken care of throughout your visit. We’re so glad we could make your Volkswagen Tiguan purchase easy and enjoyable!
Congratulations on your new Tiguan, and thank you for choosing O'Steen VW of Valdosta. We truly appreciate your business and hope you enjoy every mile!-AS
Very quick and thorough service for my GTI.
Cindy from sales was extremely nice and took her time to show us around.
Cindy from sales was extremely nice and took her time to show us around.
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by alan.mathis
Verified Customer
Verified Customer
Service Price Transparency
Aug 17, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for the great review! We’re thrilled to hear that you had a quick and thorough service experience with your GTI. We’re also glad Cindy took the time to make you feel welcome and show you around! We’ll be sure to share your kind words with her. We truly appreciate you choosing O’Steen VW of Valdosta and look forward to serving you again in the future!-AS
Best new car buying experience I’ve had.
Cindy was upbeat, friendly, professional and extremely knowledgeable. This dealership was straightforward and did not subscribe to the typical game
Cindy was upbeat, friendly, professional and extremely knowledgeable. This dealership was straightforward and did not subscribe to the typical games that can make a car purchase a miserable experience. Top notch experience across the board and a better price by far than the nearest competitors.
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by drsullivan83
Aug 13, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for sharing your outstanding experience! We’re thrilled to hear that Cindy made your car-buying experience enjoyable, straightforward, and stress-free. Her upbeat personality, professionalism, and knowledge are truly valuable to our team. We’re also grateful to know that our transparent approach and competitive pricing made such a positive impression. Thank you for choosing O'Steen VW of Valdosta—we hope you enjoy your new vehicle!-AS
I had an outstanding experience working with Cindy!
She made me feel comfortable from the moment I walked in! She was professional and knowledgeable but she kept the experience fun!
She made me feel comfortable from the moment I walked in! She was professional and knowledgeable but she kept the experience fun!
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by Kimberly Beard
Other Employees Tagged:
Will Winser
Aug 13, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for your wonderful review Kimberly! We’re thrilled to hear that Cindy made you feel comfortable from the moment you walked in. Her professionalism, knowledge, and fun personality truly make her a pleasure to work with. We’ll be sure to share your kind words with her. Thank you for choosing O'Steen VW of Valdosta, and we hope to see you again!-AS
Both Cindy and Earl and the entire staff were very
helpful and gave a great friendly environment throughout the entire process.
helpful and gave a great friendly environment throughout the entire process.
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by kharrell0629
Aug 05, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you for taking the time to share your experience! We are thrilled to hear that Cindy, Earl, and the entire team provided you with a helpful, friendly, and welcoming experience from start to finish. Creating a comfortable and enjoyable process for our customers is always our goal. We truly appreciate your business and thank you for choosing O’Steen VW of Valdosta! We look forward to serving you again in the future.-AS
Cindy was great.
She worked hard to find the perfect car for my wife. She listened to what my wife wanted and my budget and nailed it. If you are looking for a new
She worked hard to find the perfect car for my wife. She listened to what my wife wanted and my budget and nailed it. If you are looking for a new car, Cindy is your girl.
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by billidkkid
Aug 04, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you for the fantastic review! We're thrilled to hear that Cindy provided such a great car-buying experience. Listening to our customers' needs and finding the perfect vehicle within budget is exactly what we strive for, and we're so glad Cindy was able to do just that for you and your wife.
Congratulations on the new car, and thank you for trusting O'Steen Volkswagen of Valdosta! We truly appreciate your recommendation and look forward to seeing you both again in the future. Enjoy the ride! 🚗😊-AS