Joseph L.
Joseph L. at O'Steen Volkswagen of Valdosta

Joseph L.

Service Manager

O'Steen Volkswagen of Valdosta

4140 N Valdosta Rd
Valdosta, GA 31602

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4.6
38 Reviews
4.6

38 Reviews

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38 Reviews of Joseph L.

April 24, 2026

Dealership Rating
Employee Rating

Ori was very welcoming and clearly explained the costs while answering all of my questions. More

by jbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2026

O'Steen Volkswagen of Valdosta responded

Thank you for the great feedback! We’re so glad to hear that Ori made you feel welcome and took the time to clearly explain everything while answering all your questions—that’s exactly the kind of experience we strive to provide. We appreciate you choosing O'Steen VW of Valdosta and look forward to assisting you again in the future! 🚗-AS

April 21, 2026

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Marcus is the best service advisor. His customer service is top notch and why we return for service! More

by llclaborn
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

O'Steen Volkswagen of Valdosta responded

Thank you for taking the time to share this! We’re thrilled to hear Marcus continues to provide you with top-notch service and a great experience. He truly takes pride in taking care of his customers, and feedback like this means a lot to him and the whole team. We appreciate your continued trust and look forward to seeing you again for your next visit!-AS

April 19, 2026

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Marquis is very prompt and helpful and efficient. He treats you like a valued customer and answers your questions. The work is performed and they get you on your way. Treating you the way you want t More

by STEVEREASE
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2026

O'Steen Volkswagen of Valdosta responded

Thank you for the wonderful review! We’re so glad to hear that Marquis provided prompt, helpful, and efficient service while making you feel truly valued—that’s exactly the experience we strive to deliver every day. We appreciate you trusting us with your vehicle and look forward to assisting you again in the future!-AS

April 09, 2026

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quick and helpful service, always can schedule within a timely manner and get in and out. More

by TANNERK
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Recommend Dealer
Yes

Other Employees Tagged: Marquis and Thomas

Apr 10, 2026

O'Steen Volkswagen of Valdosta responded

Thank you for the great review! We’re glad to hear you’ve had quick, helpful service and that scheduling has been easy and convenient. We appreciate your support and look forward to keeping you in and out with a great experience every time!-AS

March 16, 2026

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when i bring my car for a checkup, everything goes well and professional. service was quick, and finish ahead of time More

by Samantha
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: JR W, Landon C, Sebastian H., Cindy Priddy , Marquis Donaldson

Mar 18, 2026

O'Steen Volkswagen of Valdosta responded

Thank you for your kind feedback! 😊 We’re so glad to hear that your checkup experience was smooth, professional, and efficient. Getting you back on the road quickly—while still providing top-quality service—is always our goal! We truly appreciate your trust in us and look forward to seeing you at your next visit! 🚗✨ -AS

March 15, 2026

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Best customer service I've ever experienced while buying a car, and the service department is the BEST!!! I recommend Osteen Volkswagen all the time.. More

by mccallborn76
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Recommend Dealer
Yes
Mar 18, 2026

O'Steen Volkswagen of Valdosta responded

Thank you so much for this amazing review! 🌟 We’re truly honored to hear that you had the best car-buying experience with us—that means everything! It’s also fantastic to know our service department continues to deliver top-notch care. Your recommendations mean the world to our team, and we can’t thank you enough for your support. We look forward to taking great care of you for many miles to come! 🚗💙 -AS

March 11, 2026

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Service advisor was very honest and helpful , I was able to have my car repaired quickly More

by ANDREB958
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Services advisor

Mar 13, 2026

O'Steen Volkswagen of Valdosta responded

Thank you for taking the time to share your experience! We’re so glad to hear that your service advisor was honest and helpful, and that your vehicle was repaired quickly. Providing transparent communication and efficient service is always our goal. We truly appreciate you choosing O'Steen Volkswagen of Valdosta, and we look forward to assisting you again whenever you need us. Safe travels! 🚗 -AS

March 09, 2026

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I had a wonderful experience with Cindy very friendly very helpful very professional overall it was a great experience. Thank you for everything. More

by Delores58
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Steadman, Cindy Priddy

Mar 09, 2026

O'Steen Volkswagen of Valdosta responded

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Cindy provided such friendly, helpful, and professional service during your visit to O'Steen VW of Valdosta. Our team works hard to create a welcoming and enjoyable experience for every guest, and it’s wonderful to know Cindy helped make that happen for you. We truly appreciate your feedback and your business. If there’s ever anything we can do to make your next visit a 5-star experience, please don’t hesitate to let us know. We look forward to seeing you again! 🚗✨-AS

Mar 09, 2026

Delores58 responded

Thank you for everything and all your help you provided

February 26, 2026

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I was charged $422 for an oil change without clear pricing and received no follow-up. More

by houghjames00
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Recommend Dealer
No

February 01, 2026

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Excellent customer service! Drive from Perry, FL to Valdosta, GA to get my car serviced. More

by WILMA2040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

O'Steen Volkswagen of Valdosta responded

Thank you so much for the kind words! We truly appreciate you making the drive all the way from Perry, FL to Valdosta, GA to have your vehicle serviced with us. That means a lot to our team. We’re glad you experienced excellent customer service, and we look forward to taking great care of you and your vehicle for many miles to come! 🚗✨-AS

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