Great staff who really care about getting your vehicle
back to the standards. Videos by the mechanics showing you the what they found and what they fixed are fantastic.
back to the standards. Videos by the mechanics showing you the what they found and what they fixed are fantastic.
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by Ramon_17
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for your wonderful review! ⭐ We’re thrilled to hear that our team provided such a positive service experience! We take great pride in having a knowledgeable and caring team that goes the extra mile to ensure your vehicle is in excellent condition. We're especially happy to hear that you enjoyed the technician videos! We believe keeping our customers informed and providing transparency throughout the service process makes all the difference. Thank you for trusting us with your vehicle. We truly appreciate your support and look forward to seeing you again!-AS
Great service!
Very friendly. I was in and out in no time. Thanks to everyone there.
Very friendly. I was in and out in no time. Thanks to everyone there.
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by bgfleming1
Verified Customer
Verified Customer
Service Price Transparency
Oct 05, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for the great review! We’re happy to hear our team provided friendly, efficient service and had you back on the road in no time. We truly appreciate your kind words and your business. Thank you for choosing O’Steen VW of Valdosta—we look forward to taking care of you again! 😊-AS
Service Center Advisor Marquis was extremely professional
and went the extra mile to get my car, serviced and back to me far sooner than I expected it.
and went the extra mile to get my car, serviced and back to me far sooner than I expected it.
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by PATLINAHAN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Marquis.I do not know who Joseph L. is in the Service Department.
Sep 23, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you for the wonderful review! We’re so glad to hear that Marquis provided you with professional, attentive service and went the extra mile to get you back on the road sooner than expected. We’ll be sure to share your kind words with him! Thank you for trusting our service team with your vehicle, and we look forward to serving you again!-AS
Service was very good, representative was professional
and nice. I waited a bit longer but received a discount for my wait.
and nice. I waited a bit longer but received a discount for my wait.
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by pcsa
Verified Customer
Verified Customer
Service Price Transparency
Sep 21, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you for sharing your experience with us! We’re glad to hear you received professional and friendly service from our team. We appreciate your patience with the longer-than-expected wait and are happy our team was able to make it right. Thank you for choosing O’Steen Volkswagen of Valdosta—we look forward to serving you again!-AS
They are very quick and knowledgeable.
They have a friendly staff and ensure you are kept updated while your service is being performed.
They have a friendly staff and ensure you are kept updated while your service is being performed.
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by TYRON
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for your kind review! We’re thrilled to hear that you had a great experience with our team. 😊 Providing quick, knowledgeable service while keeping our customers informed throughout the process is something we take great pride in.
We truly appreciate you choosing O’Steen VW of Valdosta and taking the time to share your experience. We look forward to serving you again in the future! 💙-AS
Excellent Service from making the appointment being kept
updated during the service process including a video clip and finally to pickup.
updated during the service process including a video clip and finally to pickup.
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by tayl0859
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Marquise Donaldson
Sep 09, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for your wonderful review! We’re thrilled to hear that you had such an excellent experience from scheduling your appointment all the way through pickup. Keeping our customers informed throughout the service process—including our video updates—is something we’re proud of. We truly appreciate your business and look forward to serving you again in the future!-AS
Customer service was outstanding!
We have bought several cars from Cindy and always had a great experience. My husband and I both hate going car shopping because it is usually an all
We have bought several cars from Cindy and always had a great experience. My husband and I both hate going car shopping because it is usually an all day event. We are very busy people, so who has time for that mess!! Cindy had everything ready and it was quick!! The only thing that I would even remotely complain about is the detail of our vehicle. We purchased a van for our daughter and the guys in the back did terrible at the detail work. My two grandchildren did a better job when we got it home. There is a couple of paint chips that we were told would be fixed so when we take it up there we shall see if they get that done. Other than that, Cindy did amazing, the entire staff inside did amazing!!! We would continue to purchase cars with her in the future. She made us feel like family and that she knew me for years!! Cindy if you see this, keep up the good work!! I'm sure the owner must be proud to have a worker like you!! Few and far between for sure!! Thanks again and God bless you and your family!
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by Ckamph
Sep 04, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for taking the time to share such a thoughtful and honest review! We’re thrilled to hear that Cindy and our team made your experience quick, easy, and stress-free. We especially appreciate your continued trust in Cindy and O’Steen Subaru of Valdosta, and we’re so glad she has made you feel like family over the years!
We also sincerely apologize that the vehicle was not detailed to the standard you expected. That is certainly not the experience we want for our customers. We appreciate you bringing the paint chips and detailing concerns to our attention, and we’ll make sure the appropriate team members are aware so we can address them properly when you return.
Thank you again for your continued business, your kind words about Cindy, and for giving us the opportunity to make things right. We truly appreciate your family choosing O’Steen Subaru of Valdosta, and we look forward to taking care of you for many years to come. God bless you and your family!-AS
Had my vehicle ready when they promised they would.
Service went smoothly and check out was fast.
Service went smoothly and check out was fast.
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by eddydavis26
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Marquis Richardson
Aug 31, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you for the great review! We’re so glad to hear we had your vehicle ready when promised and that your service visit went smoothly. We know your time is valuable, so we’re happy we could make the process quick and convenient. We truly appreciate your business and look forward to seeing you again!-AS
I had wireless system installed.
They were very polite at all times. Did not take long to install - very impressed with Osteen Subaru!
They were very polite at all times. Did not take long to install - very impressed with Osteen Subaru!
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by gbanks10
Service Price Transparency
Aug 26, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for sharing your experience! We’re thrilled to hear that our team was polite, efficient, and made the installation process quick and easy. We truly appreciate your kind words and are so glad you’re impressed with O’Steen Subaru of Valdosta! We look forward to taking great care of you again in the future! 💙🚗-AS
Let me talk about the staff, but I want to start with
Cindy! This woman goes above and beyond for her customers. I walked into this dealership apprehensive and unsure of what I was getting into. Cindy gr
Cindy! This woman goes above and beyond for her customers. I walked into this dealership apprehensive and unsure of what I was getting into. Cindy greeted me with a smile and heart of gold. She explained things slowly, and thoroughly, without any of the sneaky gimmicks you often hear about when car shopping. She humored me with each request for a test drive of certain cars, and showed me all the information I requested without reservation. Cindy made me feel at ease, respected, and above all else like a human being rather than a sales quota. The dealership itself was sparkly clean, everyone was friendly, the staff was prompt when I finally decided to make my purchase and Will even stayed late to finish the deal. When I called the day after my purchase because of a check engine light, Joseph in the service department got me in immediately and made sure to have his team take a thorough look at the car before I took it home again. I am glad I did business with Volkswagen in Valdosta. Specifically Cindy in sales, Joseph in service, and Will in finance.
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by SavannahSuhr
Verified Customer
Verified Customer
Aug 21, 2026 -
O'Steen Volkswagen of Valdosta responded
Thank you so much for taking the time to share such a thoughtful and detailed review! We’re absolutely thrilled to hear how well Cindy, Joseph, Will, and the entire O’Steen Volkswagen of Valdosta team took care of you.
Cindy will be especially happy to hear that she made you feel comfortable, respected, and truly heard throughout the process. That is exactly the kind of experience we want every customer to have—no pressure, no gimmicks, just honest guidance and a genuine desire to help.
We’re also glad Joseph and our Service Team were able to get you in quickly and thoroughly inspect your vehicle when you noticed the check engine light. And a big thank-you to Will for staying late to make sure everything was completed!
We truly appreciate you trusting O’Steen Volkswagen of Valdosta and our team. Congratulations on your new vehicle, and welcome to the O’Steen Family! 💙🚗-AS
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