I was most impressed with ms.
cindy very patient. Even came by the house to let my wife finish signing paperwork because she was sleeping during the day. But I was a little upset
cindy very patient. Even came by the house to let my wife finish signing paperwork because she was sleeping during the day. But I was a little upset with the financial person. Honestly ms cindy saved that sale because I almost left. She will be the reason I return after my wife’s lease is up in may. And more than likely we will be leasing a gti or wrx for her.
More
by ninefinger2009
Verified Customer
Verified Customer
Aug 26, 2026 -
O'Steen Subaru of Valdosta responded
Thank you so much for sharing your honest feedback! We’re especially happy to hear that Cindy went above and beyond to make the process comfortable and convenient for you and your wife. Taking the time to stop by your home so your wife could complete the paperwork is exactly the kind of personal service we strive to provide. We’ll be sure to share your kind words with Cindy!
We’re also sorry to hear that the financing portion of your experience left you feeling frustrated. Your feedback is important to us, and we’ll make sure it’s shared with our team so we can continue to improve.
Most importantly, thank you for giving us the opportunity to earn your business. We’re thrilled Cindy was able to turn things around for you, and we would love to welcome you and your wife back when her lease is up. Whether it’s a GTI, WRX, or something else, we’ll be here to help! 😊🚗
Thank you for choosing O’Steen Volkswagen & Subaru of Valdosta—we truly appreciate your trust and look forward to seeing you again!-AS
Cindy, gave amazing customer service.
Top Tier!!! She made my purchase easy like family. I wou recommend her to anyone.
Top Tier!!! She made my purchase easy like family. I wou recommend her to anyone.
More
by valheard
Verified Customer
Verified Customer
Aug 25, 2026 -
O'Steen Subaru of Valdosta responded
Thank you so much for the amazing review! We’re thrilled to hear that Cindy provided such top-tier customer service and made your purchase feel easy and comfortable—just like family! ❤️ We’ll be sure to share your kind words with her. Thank you for recommending Cindy and for choosing O’Steen Subaru of Valdosta! We truly appreciate your business and hope you enjoy your new vehicle! 🚗✨-AS
Great and awesome to work with, great experience!
Will defenitely be back on another purchase
Will defenitely be back on another purchase
More
by sirpickalot20
Verified Customer
Verified Customer
Aug 18, 2026 -
O'Steen Subaru of Valdosta responded
Thank you so much for the wonderful review! We’re thrilled to hear you had such a great experience and enjoyed working with our team. We truly appreciate your business and look forward to seeing you again for your next purchase! 😊-AS
Comey contacted m after I voted sit their website.
We were out of town and I told her I would be at the dealership once we got back. Cindy walked me through everything and took notes on everything I w
We were out of town and I told her I would be at the dealership once we got back. Cindy walked me through everything and took notes on everything I was concerned with. She got me the vehicle I picked out and insured the process was easy and painless. She is an outstanding individual. Very knowledgeable and thorough. After explaining the vehicle in detail she set up everything for me including my phone. It was a pleasure working with her.
More
by 04ComEd$Vette
Aug 07, 2026 -
O'Steen Subaru of Valdosta responded
Thank you so much for taking the time to share your experience with O’Steen Subaru of Valdosta! We are thrilled to hear that Cindy provided you with such exceptional service from the very beginning.
It’s wonderful to know that she listened to your needs, took the time to address your concerns, and made sure the entire process was easy and stress-free. Helping our customers feel confident and comfortable with their new vehicle is exactly what we strive for, and we are so glad Cindy went above and beyond by walking you through all the features and even helping set up your phone.
We truly appreciate your kind words about Cindy’s knowledge, thoroughness, and dedication. Congratulations on your new vehicle, and welcome to the O’Steen Family! We look forward to serving you for many years to come.-AS
This was the easiest experience to buy a car with in my
life. Sales staff was excellent.
life. Sales staff was excellent.
More
by rdmarshburn
Verified Customer
Verified Customer
Aug 05, 2026 -
O'Steen Subaru of Valdosta responded
Thank you so much for sharing your experience! We are thrilled to hear that this was the easiest car-buying experience you’ve ever had. Our team works hard to make the process simple, enjoyable, and stress-free for every customer. We appreciate your kind words about our sales staff and are grateful you chose O’Steen Subaru of Valdosta. Welcome to the O’Steen Family, and we hope you enjoy your new vehicle!-AS
Cindy listened to how I want things to work and the
timelines I wanted to do things in. She listened to what my expectations and desires were from the start and did her best to work within those guidel
timelines I wanted to do things in. She listened to what my expectations and desires were from the start and did her best to work within those guidelines I laid out. Unlike Valdosta Nissan who would not stop calling me daily even after I explained my timeline to them and clearly asked them to stop calling, Cindy created a no pressure process and clearly wanted me to walk away with that I wanted, and not the most expensive sale she could push on me.
Landon made the auto loan process very quick and painless, explained all my options and helped me find an extended warranty that worked for me. He answered all my questions, worked well with my bank, and again created a very relaxed no pressure environment that was comfortable to work in.
Peter in the service department gave me a good break down of upcoming maintenance and answered all my questions in detail, and explained what needed to be done, why, and the best way of going about things, even though his shift had ended and he was about to walk out the door at the end of a long day. He was ready to get me booked for an appointment, understood my financial situation and helped me prioritize service work that was coming due.
All in all, everyone I delt with at O'Steen did their best to give me the best experience posable, give me the information I needed to make an informed decision, while creating a pressure free environment. I walked away feeling like they cared more about helping me find what I needed, within the scope I gave them, then they were about making a sale or the biggest sale they could. They didn't' try to upsell me for the simple fact of making a better sale.
Cindy was polite, listened to me which was very important to me. Was kind, courteous, and very excited. She let me move at my own pace through the process and worked with me prior to my visit and test drive to get as much paperwork and supporting documentation turned in before I arrived, so we could speed up the purchase process, and reduce my time doing paperwork at their facility to the bare minimum. They worked with me to get me what I wanted, instead of pressuring me into what they wanted.
They clearly care about their customers and treat them like family. I've Been working with both sides of the house for 13 years now, you don't have loyal customers like that unless you know how to treat the customer.
More
by Frenchy
Other Employees Tagged:
Landon C
, Peter Buscemi
Aug 01, 2026 -
O'Steen Subaru of Valdosta responded
Thank you so much for taking the time to share such a detailed and thoughtful review. We truly appreciate you recognizing the efforts of Cindy, Landon, and Peter, and we are thrilled to hear how each of them contributed to making your experience a positive one.
At O'Steen Subaru & VW of Valdosta, we believe the best customer relationships are built on trust, listening, and providing the information our guests need to make the decision that is right for them. We're so glad Cindy took the time to understand your goals and timeline, allowing you to move through the process comfortably and without pressure. We’re also happy to hear Landon made the finance process simple and transparent while helping you find options that worked best for your needs.
A special thank you for recognizing Peter in Service as well. Taking the time to answer questions, explain maintenance recommendations, and help prioritize future service needs is exactly the level of care we want our customers to experience.
Thank you for choosing O'Steen Subaru & VW of Valdosta and for allowing us the opportunity to continue serving you. We truly appreciate you being part of the O'Steen family and look forward to helping you for many more years to come!-AS
Cindy was very knowledgeable and fun to talk too and
worked with us on answering all our questions. She was very energetic and fed us snacks as well. Definitely an amazing person and sales lady. Would r
worked with us on answering all our questions. She was very energetic and fed us snacks as well. Definitely an amazing person and sales lady. Would recommended her 10 out of 10.
More
by James Cummings
Jul 27, 2026 -
O'Steen Subaru of Valdosta responded
Thank you so much for your fantastic review, James! We're thrilled to hear that Cindy made your experience such a memorable one. Her knowledge, positive energy, and genuine care for our guests are just a few of the qualities that make her such a valued member of our team—and we're glad she even kept you fueled with snacks along the way!
We truly appreciate your 10 out of 10 recommendation and your kind words. We'll be sure to share your compliments with Cindy. Congratulations on your new vehicle, and thank you for choosing O'Steen Subaru of Valdosta! Welcome to the O'Steen Family, and we look forward to serving you again in the future!-AS
She was very helpful and knowledgeable about the vehicles
we were interested in. Highly recommend working with her!
we were interested in. Highly recommend working with her!
More
by debbie.wright21
Jul 03, 2026 -
O'Steen Subaru of Valdosta responded
Thank you for your wonderful review! We're so glad to hear you had a great experience and that she was able to provide helpful, knowledgeable guidance while you explored your vehicle options. We truly appreciate your recommendation and your kind words. Thank you for choosing O'Steen Subaru of Valdosta, and we hope to see you again when it's time for your next vehicle or service visit! -AS
I want to thank Cindy and Amber for all the concern they
went out their way. Thanks again for making my purchase of 2023 Nissan Pathfinder I love my new ride.
went out their way. Thanks again for making my purchase of 2023 Nissan Pathfinder I love my new ride.
More
by ct1079819
Jun 19, 2026 -
O'Steen Subaru of Valdosta responded
Thank you for taking the time to share your experience! We're thrilled to hear that Cindy and Amber went above and beyond to make your vehicle purchase a great one. Providing exceptional care and support to our customers is what we strive for every day, and we're so glad they made a positive impact on your experience. Congratulations on your 2023 Nissan Pathfinder! We're delighted to hear that you love your new ride. Thank you for choosing O'Steen Subaru of Valdosta, and we look forward to serving you again in the future. Enjoy every mile!-AS
I had an amazing experience working with Cindy.
From the moment I walked in, she was energetic, fun, and genuinely interested in what I was looking for. She listened carefully to my expectations, n
From the moment I walked in, she was energetic, fun, and genuinely interested in what I was looking for. She listened carefully to my expectations, never pressured me, and took the time to find the perfect vehicle for my needs.
More
by Raquelsw0516
Jun 05, 2026 -
O'Steen Subaru of Valdosta responded
Thank you so much for your wonderful review! We’re thrilled to hear that Cindy made your car-buying experience such a positive one. Her energy, enthusiasm, and commitment to understanding each customer’s needs are just a few of the qualities that make her such a valued member of our team.
We're especially glad that she took the time to listen to your expectations and helped you find the perfect vehicle without any pressure. Thank you for trusting O'Steen Subaru of Valdosta with your purchase, and we hope you enjoy your new vehicle for many miles to come. We look forward to seeing you again in the future!-AS
Dealer Reviews
Cars for Sale
Dealer Log In
