Cisco Haro
Cisco Haro at Phil Long Hyundai of Motor City

Cisco Haro | Page 3

Sales and Leasing Consultant

Phil Long Hyundai of Motor City

170 W. Motor Way
Colorado Springs, CO 80905

Contact Me
4.4
49 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

3 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.4

49 Reviews

Write a Review

49 Reviews of Cisco Haro

July 14, 2025

Dealership Rating
Employee Rating

Not satisfied 2nd choice, does not have all features I wanted. Very disappointed. Not a happy customer. More

by SHVONEG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 26, 2025

Phil Long Hyundai of Motor City responded

We are sorry for your experience that you had in our dealership. We will look into this matter and work with our team. Thank you for considering our dealership. Thank you.

Jul 26, 2025

SHVONEG responded

I had appt with Isabel, when I showed up she had Ryan show me cars. He had no idea what I had been speaking to Isabel for a week about via text. I told him I wanted to look at the Santa Fe that I had been working on with Isabel. He ignored me. I asked him where it was. He just said I don’t know. The only time Isabel showed up was when me and Ryan were trying to make a deal. Ryan told me the vehicle I was going to buy was $38,000, but then went up a couple thousand dollars. I kept saying I was not happy settling for my second choice. After purchase on Friday, July 12, I let Isabel know on Monday morning following, that I was not happy with my vehicle. It did not have garage door opener and still upset with the price increase. I was told the manager would contact me. I did not talk to Steve, the gm until Wednesday. He is the most rudest, condescending man I have ever talked to in my life. He left me a message that he is so busy all the time and he had a solution to my problem and we would talk the next day. When he finally called he accused me of lying about his two employees and said they are the best and he did not believe me. He would not let me get a word in, instead he raised his voice to me and treated me as such an unvalued customer that was wrong. I repeated that I was not calling anyone a liar or anything like that. He continued to talk about how he did not believe me and still would not let me talk. I was not ever able to tell him why I did not want my car. Never in my life have I ever been treated so badly as when he called me. I had to hang up after him telling me how wrong I was over and over. I did tell him he is the biggest asshole I have ever talked to in my life. He made me cry over the phone. I text him and told him not to ever contact me again. After I text that he had the nerve to send me a deal for the original vehicle I wanted and was never shown. He also told me that I don’t know Isabel’s business and that a walk in customer is more important than any customer with an appointment. Like I said, rudest jerk I have ever come across in my life. Your customer service sucks and I will never go to that dealership ever again. I will share this with every person that I know. Signed the most unsatisfied customer ever.

July 06, 2025

Dealership Rating
Employee Rating

Liked the salespeople, loved the car, maybe it was just the incentives but we absolutely couldn't pass up the deal! More

by BVKAYAKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Valen Solano , Paul Ortega(?)

Jul 10, 2025

Phil Long Hyundai of Motor City responded

Thank you so much for this review! We appreciate knowing that you love your car and were taken care of during the buying process! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

July 02, 2025

Dealership Rating
Employee Rating

Buying cars are stressful. The guys were patient with me because I chose another color. More

by SHELLEYVANMETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Valen Solano, Gene McFarland Jr, MARY CHRISTENSEN , Sydni Kloczkowski

Jul 03, 2025

Phil Long Hyundai of Motor City responded

We are so thankful to hear you had a great buying experience with us! Please let us know if we can assist you with anything else in the future. Thank you for the 5-star review and have a wonderful day!

June 11, 2025

Dealership Rating
Employee Rating

George was very helpful and same with Hannah very kind and made me feel at home versus just being treated like a number, they helped me get my truck in the easiest way possible More

by Cisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Goines , George Lestenkof

Jun 13, 2025

Phil Long Hyundai of Motor City responded

Thank you for the great review! We're so glad to hear your service visit was smooth and effortless. That's exactly the kind of experience we strive to provide every time. #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

June 10, 2025

Dealership Rating
Employee Rating

It was great. Saul did a great job with selling the car. He was very informative and presented a variety of options. More

by exixe.98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Laris-Bonilla, Kevin Thomas

Jun 13, 2025

Phil Long Hyundai of Motor City responded

Congratulations on your vehicle! Thank you for your positive feedback. Saul and the team are committed to delivering excellent service. We appreciate your business and look forward to our continued relationship! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

May 18, 2025

Dealership Rating
Employee Rating

Transparent staff that processed all paperwork as quick as possible; friendly experience with nice facility. Took longer than expected to get vehicle cleaned and checked my mechanics. Due to weekend. More

by john.o.patten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Valen Solano

May 23, 2025

Phil Long Hyundai of Motor City responded

Cisco and Valen are grateful for this review! Thank you again for making your purchase with us! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

May 12, 2025

Dealership Rating
Employee Rating

Super friendly and was a great experience, this is my 3rd car from them and won’t be the last! More

by inproducts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Goines, Julianna Lucero , Sydni Kloczkowski

May 06, 2025

Dealership Rating
Employee Rating

Great service, done quickly. There were three recalls and entire rotation needed on my vehicle. It was done within an hour on a Saturday! Highly recommend to anyone. They could c More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Moore

May 09, 2025

Phil Long Hyundai of Motor City responded

We appreciate your business and thank you for servicing your car with us! We look forward to serve you in the future! THank you again! #1 Phil Long Hyundai of Motor City in Southern Colorado for 11 Years Running, Home of the EXCLUSIVE 30 Year / 300,000 Mile Warranty!

May 01, 2025

Dealership Rating
Employee Rating

Phil Long Hyundai of Motor City is the best place to buy a vehicle. Professional and easy to work with.10 out of 10 will buy again More

by David Moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Krohn, Severt Mogensen, Christopher Sandy, Luis Cremidis, Chad Turner, Austin Hambelton , Marcus Jones, Sydni Kloczkowski, Andrea Padilla

May 01, 2025

Dealership Rating
Employee Rating

This is the most amazing dealership I have ever used for sales and service. Truly a please to go there. More

by CandyMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

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