Cisco Lugo
Cisco Lugo at Southern Acura Newport News

Cisco Lugo | Page 61

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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5.0
647 Reviews
5.0

647 Reviews

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647 Reviews of Cisco Lugo

July 31, 2024

Dealership Rating
Employee Rating

They did an exceptional job in a short amount of time at a very good price, you can't get much better than that. More

by davelori1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 29, 2024

Dealership Rating
Employee Rating

Cisco is amazing! Thank you for always taking such good care of me and my car! More

by JENNIFERCHARNECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

July 28, 2024

Dealership Rating
Employee Rating

FIRST TIME FOR SERVICE SINCE WE PURCHASED OUR SANTA FE THE SERVICE EXCEEDED MY EXPECTATION S More

by bmcclenny1@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 28, 2024

Dealership Rating
Employee Rating

Great customer service, great service on my vehicle, very communicative. Comfortable and clean waiting area. Very trustworthy place of business. More

by AcuraOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

July 26, 2024

Dealership Rating
Employee Rating

Cisco was very cordial and most helpful. He showed a very friendly attitude and took the time to bring my car inside so I did not have to go out into the rain. Very satisfied with the work a More

by MARKTURNAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 26, 2024

Dealership Rating
Employee Rating

All work was done as prescribed in an expeditious manner. Cisco was excellent as the service manager. More

by Run42day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 21, 2024

Dealership Rating
Employee Rating

The service was impeccable, explain to me everything they wanted to do before they did it and I would recommend it to anyone that I know that has an Acura! More

by fourugizmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek , Berna Aguirre

June 19, 2024

Dealership Rating
Employee Rating

Staff is always pleasant and professional. Waiting area is always clean and comfortable. Keep up the good work! More

by Merrittk92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek , Berna Aguirre, John Pace

Jun 20, 2024

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 12, 2024

Dealership Rating
Employee Rating

Cisco was very attentive and he listened to all my concerns. He answered all my questions & gave his suggestions allowing me to make the final call. I have always been very pleased with the service & More

by THBEATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 10, 2024

Dealership Rating
Employee Rating

I have been going to this location (different names at times) for 31 years. I have owned 6 Acuras from the old Integra, RSX, TSX and now TLX. It's the only car I'll ever own and the only dealer I will go More

by tobyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek , Daryl Hoe is my go to man!

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