Claire Holley

Spitzer Nissan responded

Thanks, Jon, for sharing about your experience with Spitzer Nissan. We appreciate your business and hope to see you again soon!

Spitzer Nissan responded

Thank you for recommending Brodie and our team. We’re pleased the purchase of your used Chevrolet Cruze went smoothly. Enjoy your Cruze and safe travels.

Spitzer Nissan responded

Hi Linz, Thank you for your feedback. We understand your frustration, especially with a 2024 model. While we're glad Nick was able to provide a discount to help with the repair, we recognize that learning the issue was not covered under warranty was disappointing. Because the unplugged connection was determined to be related to the original installation rather than a warrantable product defect, it fell outside of the manufacturer's warranty guidelines. We appreciate you bringing your concerns to our attention and are grateful for the opportunity to assist in resolving the issue. Thank you for your business, and please don't hesitate to reach out if we can help with anything else in the future.

Spitzer Nissan responded

Thank you for sharing your feedback. We understand how inconvenient it can be to arrange service during the workweek, especially when you live out of town and need to take time off for a routine maintenance visit. We recognize that our weekday-only service schedule does not work for everyone, and we appreciate you bringing this concern to our attention. Customer feedback like yours helps us evaluate how we can better serve our customers' needs. We value your business and apologize for the frustration this has caused. Thank you for taking the time to let us know about your experience.

Spitzer Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Nissan.

Spitzer Nissan responded

Thank you for highlighting how quickly and amicably our team assisted with your Nissan Versa. It’s great to know our pricing met your expectations. Claire will share your kind words with everyone here.

Spitzer Nissan responded

Thank you for highlighting how friendly our team was and how smoothly your Nissan Rogue appointment was scheduled. Claire is delighted you found the service prompt. We appreciate your feedback and are here for any future needs.

Spitzer Nissan responded

We appreciate you bringing your Nissan Rogue in while you were in town. We’re glad Claire could accommodate you on short notice and help you save time and miles. Thanks for the five-star rating and we look forward to your next visit.

Spitzer Nissan responded

We’re glad your Nissan Murano service was completed promptly and that Claire and our team could offer refreshments for your comfort. Thank you for the five-star review and we look forward to assisting you again.

Spitzer Nissan responded

We appreciate you highlighting our friendly staff and clear communication. It’s wonderful to hear the atmosphere inspired such confidence in our team and that you’d recommend us for anyone considering a Nissan. We look forward to helping you again in the future.