It was good Not happy that I had to drive 40 minutes away
but they were nice
but they were nice
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by cindydruckemiller
Verified Customer
Verified Customer
Other Employees Tagged:
Claire Holley
May 11, 2026 -
Spitzer Nissan responded
Thank you, Cindy! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Spitzer Nissan.
First time to see a service video!
Too cool. Very fast service! I'll be back
Too cool. Very fast service! I'll be back
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by JRLANGE0507
Verified Customer
Verified Customer
Other Employees Tagged:
Claire Holley
May 09, 2026 -
Spitzer Nissan responded
Claire and our service team are glad you enjoyed the video walkthrough and appreciated how quickly we completed your Nissan Pathfinder’s service. It’s great to know the video added value to your visit. We look forward to taking care of your Nissan again soon.
Always a good experience in Nissan Service.
Will continue to bring my Nissan Rogue there for service.
Will continue to bring my Nissan Rogue there for service.
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by COLESUE166
Verified Customer
Verified Customer
Service Price Transparency
May 09, 2026 -
Spitzer Nissan responded
Hearing that our team delivers a great experience every time means a lot. Thank you for trusting us with your Nissan Rogue’s maintenance. We look forward to welcoming you back.
They’ve always treated me fairly and I certainly will
consider using them to buy my next purchase
consider using them to buy my next purchase
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by SCHROLLTHOMAS7
Verified Customer
Verified Customer
Service Price Transparency
May 09, 2026 -
Spitzer Nissan responded
Thank you for trusting us with your Nissan Pathfinder service and for sharing that you’ve been treated fairly. We’re pleased to hear you’ll consider us for your next vehicle purchase. We look forward to assisting you again.
My first visit since Reineke closed in Lima.
Friendly staff and took the time to explain everything and answer my questions.
Friendly staff and took the time to explain everything and answer my questions.
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by bryanlj9
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2026 -
Spitzer Nissan responded
We appreciate you choosing us for your first visit since Reineke closed. It’s great to hear our team took the time to explain everything and answer your questions about your Nissan Rogue. We look forward to assisting you again.
A casually friendly and helpful approach in a sincere way
rather than disingenuous. I met Anthony in sales a week earlier and Claire was my other point of contact. I enjoyed both encounters and would trust w
rather than disingenuous. I met Anthony in sales a week earlier and Claire was my other point of contact. I enjoyed both encounters and would trust working with them again.
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by you_got_bob
Verified Customer
Verified Customer
Other Employees Tagged:
Claire Holley
May 04, 2026 -
Spitzer Nissan responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Nissan.
There seemed to be very little work being done by anyone
except the service manager. A salesperson only briefly addressed me, by asking if I was there for service, I replied yes, then he said nice, nice, ni
except the service manager. A salesperson only briefly addressed me, by asking if I was there for service, I replied yes, then he said nice, nice, nice. Then went back to talking to three other people. There were two other men, in a glass office, but they were leaned as far back as possible in there office chairs, just talking, they never addressed me at all. I will not go back to a Spitzer dealership again. I couldn't even pull into the service bay to drop off my car while raining, all roll up doors were blocked by vehicles that seemed to be just parked by the doors inside and out. One was a large Chevy pick up truck, clearly not in the building for service. Vehicle technicians were walking around the bays while looking at there phones. I had to ask twice what was done to my vehicle. Then the technician acted like I was inconvenienceing him! I will not go to a Spitzer dealership anywhere! Horrible service!
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by jdb_jdb
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2026 -
Spitzer Nissan responded
Thank you for taking the time to share your experience. I’m very sorry to hear about your visit—what you described is not the level of service or professionalism we expect from our team.
There’s no excuse for not being greeted properly, especially when you arrived for service, and I understand how frustrating it must have been to feel overlooked. The situation with the service drive being blocked, especially in the rain, is also unacceptable and not how we intend to operate. On top of that, needing to ask multiple times about your vehicle and feeling like an inconvenience is the opposite of the experience we want any customer to have.
We take feedback like this seriously and will be addressing these concerns with our team to ensure better communication, awareness, and overall customer care moving forward.
If you’re open to it, I would appreciate the opportunity to speak with you directly and try to make this right. Please reach out to me at your convenience. - Jason 419-423-7161
Thank you again for bringing this to our attention.
My favorite part of the experience was how they treated
me so wonderfully. Nick, his father, and lead tech really know what they are doing. They helped me get fixed right up.
me so wonderfully. Nick, his father, and lead tech really know what they are doing. They helped me get fixed right up.
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by BRANDONGOOD2002
Verified Customer
Verified Customer
Other Employees Tagged:
Claire Holley
May 02, 2026 -
Spitzer Nissan responded
Thank you for the wonderful feedback. We’re glad our team treated you so well and used their expertise to get your Nissan back on the road quickly.
Great quick they even put my glovebox back in place They
were nice fast and didn't complain about my door handles
were nice fast and didn't complain about my door handles
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by jjnalle0
Verified Customer
Verified Customer
Other Employees Tagged:
Claire Holley
May 01, 2026 -
Spitzer Nissan responded
Claire and our service team are glad we could quickly put your glovebox back in place, handle your door handles without complaint, and keep your Nissan Sentra visit smooth. Thank you for sharing your great experience.
Was able to get my car in a timely manner.
I test drove a car while I was there.
I test drove a car while I was there.
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by GRAMMIKINS
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2026 -
Spitzer Nissan responded
Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Spitzer Nissan.