Clara Salette | Page 3

Gold Star. The best customer service ever. Will never lease or buy an automobile anywhere else. The best customer service ever. Will never lease or buy an automobile anywhere else. More

Report | Print

I recently purchased an Infinity Q80 on Saturday. My saleslady had to suddenly leave (due to previous plans), which left me with no one to discuss the things that were missing on the vehicle (extra k My saleslady had to suddenly leave (due to previous plans), which left me with no one to discuss the things that were missing on the vehicle (extra key, floor mats, tire jack and dvd remote control. I immediately asked for a manager (Cam), whom never spoke with me, only told a young man to give me a "we owe" for my key. The following Monday, I called "Clara" my saleslady to express my concerns that my vehicle had been "stripped down" as if I purchased from an auction. I expected much more from an Infinity dealership. Clara told me I was "lucky" to have gotten the extra key. Really,? I wouldn't call that lucky for the amount of money I spent, I would call it, normal to have an extra key, tire jack and the dvd remote for the vehicle. I went back (two hour drive for me) on Thursday to pick up my key (thank God I had that in writing before I left) and she refused to give me a dvd remote, I asked for a manager and was told Cam was not there, so I spoke with another female manager (who never told me her name) who stated that her vehicle cost 2x more than the one I purchased and they do not give out dvd remotes on used vehicles. I've never been treated as badly in a car dealership as I was at Infinity of Gwinnett, I normally do not fill out questionnaire's unless it's positive, however, I want everyone to be aware when purchasing anything from this dealership. I will never do business with them again and would advise anyone who is thinking about purchasing a vehicle from them, to do their homework. More

by MRUSH26 Verified Customer Verified Customer

Report | Print

Clara is an excellent sales person she really takes her time with you. She is very informative and patient we never felt rushed in choosing what was best for us. time with you. She is very informative and patient we never felt rushed in choosing what was best for us. More

by geormarm Verified Customer Verified Customer

Report | Print

They are awesome! Best place to buy a vehicle! Velko Tsvetanov is a pleasure yo work with. Would recommend him to everyone! Best place to buy a vehicle! Velko Tsvetanov is a pleasure yo work with. Would recommend him to everyone! More

by bwmoore Verified Customer Verified Customer

Report | Print

This is the fourth Infiniti I have bought from them. It is always a pleasure to work with them. Never any pressure and always a great price. Velko Tsvetanov was the best and explained everything to us It is always a pleasure to work with them. Never any pressure and always a great price. Velko Tsvetanov was the best and explained everything to us. More

Report | Print

They are welcoming, The customer services there is a 5 star. Very attentive to your needs Everyone there is constantly making sure you're okay while you wait The receptionist is very very friendly I would star. Very attentive to your needs Everyone there is constantly making sure you're okay while you wait The receptionist is very very friendly I would recommend this place to everyone that I know that's looking for a car. More

by MMGHENRY50 Verified Customer Verified Customer

Report | Print

No presser, great service overall! I would recommend my family and friends to buy from here. I would recommend my family and friends to buy from here. More

Report | Print

Great dealership very knowledgeable staff great customer service! Definitely recommend Infiniti Of Gwinnett for all my vehicles needs. service! Definitely recommend Infiniti Of Gwinnett for all my vehicles needs. More

by YOUNGB932 Verified Customer Verified Customer

Report | Print

I love Infiniti. Clara was wonderful. I will always come to Infiniti. You all know how to keep your customers. Clara was wonderful. I will always come to Infiniti. You all know how to keep your customers. More

by ASHLEYWESLEY0910 Verified Customer Verified Customer

Report | Print

This was one of the easiest car buying experiences I have had. Clara was so professional and easy to work with. Goran who help me with my warranty and paperwork was very good as well. have had. Clara was so professional and easy to work with. Goran who help me with my warranty and paperwork was very good as well. More

by EURVENIAR Verified Customer Verified Customer

Report | Print