Clara Salette | Page 3

Velko and Clara were both very friendly and very responsive when we needed anything. My wife drove 2 hours from Greenville to test drive the QX50 and we decided to buy it a few days later. Everyth responsive when we needed anything. My wife drove 2 hours from Greenville to test drive the QX50 and we decided to buy it a few days later. Everything was done over the phone and internet and the vehicle was ready to go when we go to the dealership. Velko answered all our questions about the car and helped me wife set up the Apple Carplay using her phone's bluetooth. Would highly recommend this dealership. More

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We had another great experience with Clara! After having my car totalled in an accident, we turned to Clara to help us find a similar car. She found several that I could see and compare. I came After having my car totalled in an accident, we turned to Clara to help us find a similar car. She found several that I could see and compare. I came in one day to check them out and made my choice. We came back the next day to complete deal! More

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Our sales person, Claudia was extremely helpful. The dealership is very clean and they have a large inventory. I was very pleased with the entire experience. The dealership is very clean and they have a large inventory. I was very pleased with the entire experience. More

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Great experience working with the whole team at Infiniti of Gwinnett. Sam was a joy to work with, kept the process as quick as he could, and was super engaging throughout. When does this ever happen??? of Gwinnett. Sam was a joy to work with, kept the process as quick as he could, and was super engaging throughout. When does this ever happen??? More

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Clara was very knowledgeable and patient with me. she made sure I was happy with my purchase. she made sure I was happy with my purchase. More

by jsmithbrit Verified Customer Verified Customer

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Gold Star. The best customer service ever. Will never lease or buy an automobile anywhere else. The best customer service ever. Will never lease or buy an automobile anywhere else. More

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I recently purchased an Infinity Q80 on Saturday. My saleslady had to suddenly leave (due to previous plans), which left me with no one to discuss the things that were missing on the vehicle (extra k My saleslady had to suddenly leave (due to previous plans), which left me with no one to discuss the things that were missing on the vehicle (extra key, floor mats, tire jack and dvd remote control. I immediately asked for a manager (Cam), whom never spoke with me, only told a young man to give me a "we owe" for my key. The following Monday, I called "Clara" my saleslady to express my concerns that my vehicle had been "stripped down" as if I purchased from an auction. I expected much more from an Infinity dealership. Clara told me I was "lucky" to have gotten the extra key. Really,? I wouldn't call that lucky for the amount of money I spent, I would call it, normal to have an extra key, tire jack and the dvd remote for the vehicle. I went back (two hour drive for me) on Thursday to pick up my key (thank God I had that in writing before I left) and she refused to give me a dvd remote, I asked for a manager and was told Cam was not there, so I spoke with another female manager (who never told me her name) who stated that her vehicle cost 2x more than the one I purchased and they do not give out dvd remotes on used vehicles. I've never been treated as badly in a car dealership as I was at Infinity of Gwinnett, I normally do not fill out questionnaire's unless it's positive, however, I want everyone to be aware when purchasing anything from this dealership. I will never do business with them again and would advise anyone who is thinking about purchasing a vehicle from them, to do their homework. More

by MRUSH26 Verified Customer Verified Customer

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Clara is an excellent sales person she really takes her time with you. She is very informative and patient we never felt rushed in choosing what was best for us. time with you. She is very informative and patient we never felt rushed in choosing what was best for us. More

by geormarm Verified Customer Verified Customer

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They are awesome! Best place to buy a vehicle! Velko Tsvetanov is a pleasure yo work with. Would recommend him to everyone! Best place to buy a vehicle! Velko Tsvetanov is a pleasure yo work with. Would recommend him to everyone! More

by bwmoore Verified Customer Verified Customer

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This is the fourth Infiniti I have bought from them. It is always a pleasure to work with them. Never any pressure and always a great price. Velko Tsvetanov was the best and explained everything to us It is always a pleasure to work with them. Never any pressure and always a great price. Velko Tsvetanov was the best and explained everything to us. More

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