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Clark Hearold
Clark Hearold | Page 26
Infiniti Certified Service Advisor
INFINITI OF DENVER
2990 S Havana St
Aurora, CO 80014
375 Reviews
Since childhood, I have always had an interest in cars. I think it is really what lead me to want to work for a highline dealership. I have been with Infiniti of Denver since April of 1999. One of the reasons I believe Infiniti of Denver is such a great place to work is because it always has a family type feeling for both the clients & employees. With that being said I enjoy spending time with my family when I am not working.
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375 Reviews of Clark Hearold
February 23, 2018
good service experience First time here; came on basis of free oil change offer from Infiniti at this location. Pleased with professionalism & courtesy of the service advisor First time here; came on basis of free oil change offer from Infiniti at this location. Pleased with professionalism & courtesy of the service advisors and with the comfort of the waiting area (especially separate areas for those who don't want to watch the TV). Just wish this and all Infiniti dealerships would install a carwash that can be used in subfreezing temps. In winter climate like Colorado, seems like that would be a reasonable investment. More
by DG
Other Employees Tagged: not sure of the name of the service advisor who initially took my paperwork & then handed over to Clark
February 20, 2018
Excellent Service. Clark, service contact did an excellent job of keeping me informed accurately. The car had problem with USB port not being defected. The part was repl Clark, service contact did an excellent job of keeping me informed accurately. The car had problem with USB port not being defected. The part was replaced at no charge. More
by Ladies1
Other Employees Tagged: Brooke Cleckley, David Yoo, Venassa
February 18, 2018
Courteous, efficient service from Clark, service advisor Clark Hearold and the technicians who serviced my car were efficient and courteous. The dealership provides a comfortable lounge and snacks and bever Clark Hearold and the technicians who serviced my car were efficient and courteous. The dealership provides a comfortable lounge and snacks and beverages. Highly recommended. More
by Paul Zuckerman
February 17, 2018
Emission Control Factory Adjustment I was told when I got there, it would take 45 minutes to an hour and it was 1 1/2 hours later before I was out. Other than the time element, the serv I was told when I got there, it would take 45 minutes to an hour and it was 1 1/2 hours later before I was out. Other than the time element, the service was great as was Clark. More
by DEBORAH GAMBER
February 10, 2018
Clark rocks As always Clark got me in without an appointment for my check engine light issue. Then found the problem and told me it was still covered under my emi As always Clark got me in without an appointment for my check engine light issue. Then found the problem and told me it was still covered under my emission warranty. No charge and my car came back to me really clean. More
by JOHN VON TILIUS
January 14, 2018
CLARK,UR THE BEST, THATS BECAUSE YOU LOVE YOUR JOB!!! CHRIS & AMY ,THE REASON WE DO BUS.HERE,BECAUSE OF THE GREAT STAFF YOU--GUYS PUT TOGETHER!!! KUDO;S TO CHRIS&AMY!!! ALSO DAVID,BEST SALES--PERSON YOU-- CHRIS & AMY ,THE REASON WE DO BUS.HERE,BECAUSE OF THE GREAT STAFF YOU--GUYS PUT TOGETHER!!! KUDO;S TO CHRIS&AMY!!! ALSO DAVID,BEST SALES--PERSON YOU--HAVE!!!!! More
by LUCILLE dominguez
Other Employees Tagged: Amy Smith , David Yoo
January 13, 2018
Great car experience Clark was very nice and professional when I came in to get my car serviced and he told me there had been a recall on my car and the dept would take ca Clark was very nice and professional when I came in to get my car serviced and he told me there had been a recall on my car and the dept would take care of that too along with my nail in my tire. He had the courtesy car waiting for me and called me as soon as the car was finished. The only thing that would have made the experience even better is when I picked my car up there was no muffins in the waiting area so I asked the receptionist if she had any and she only gave me one but didn't put anymore out there. More
by Hollymint
Other Employees Tagged: Tim Dyke
January 12, 2018
Best customer service I have ever experienced. I purchased a used Infiniti 5 years ago, and have had over the top customer service from Clark, Chris and service manager Tim. They have helped me I purchased a used Infiniti 5 years ago, and have had over the top customer service from Clark, Chris and service manager Tim. They have helped me make good choices on maintaining my older vehicle, never suggesting expensive, unnecessary repairs. I have found their integrity to be of the highest level. These gentlemen have several times saved my day when my day seemed pretty bleak. I will continue to be an infinity customer as long as they are with this service department. More
by Sue Evans
Other Employees Tagged: Chris Madigan , Tim Dyke
January 07, 2018
Excellent service! Car was ready when promised, exceeded my expectations for what should have been done. They gave me a loaner car and my car was spotless when I picked Car was ready when promised, exceeded my expectations for what should have been done. They gave me a loaner car and my car was spotless when I picked it up. More
by David Cooper
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