Complements to Clark
He’s provided me with excellent
service for the past 13 years!
service for the past 13 years!
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by Rewersm
Service Price Transparency
Nov 10, 2024 -
INFINITI OF DENVER responded
Rewersm - Thank you for taking the time to let us and others know about your experience. Clark is pretty special and we have been lucky to have him a part of our team for 25 years. Thank you so much for your continued business for the last 13 years. Customers like you are what make our job rewarding. We know you can choose anyone, so thank you for choosing INFINITI OF DENVER.
Clark was very responsive to our ask.
He is friendly and courteous. Work promptly done.
He is friendly and courteous. Work promptly done.
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by Liz
Service Price Transparency
Dec 04, 2024 -
INFINITI OF DENVER responded
Liz - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for over 25 years. Your review will help other customers make informed decisions and we can't thank you enough for that. He will be thrilled about your kind words. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.
Everyone is so friendly and helpful.
This is my 2nd car from this dealership and I would highly recommend them!!!
This is my 2nd car from this dealership and I would highly recommend them!!!
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by JP
Other Employees Tagged:
Jason Gerard, Joshua Dudley, Karen in finance
Nov 02, 2024 -
INFINITI OF DENVER responded
JP - Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. The sales team will be happy. Congrats on your 2nd vehicle with us ab we are so happy to have you as a customer and we look forward to seeing you in the future.
The service team is great and Harold is awesome.
They are always will to work with you and take care of business.
They are always will to work with you and take care of business.
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by joeramos1981
Service Price Transparency
Nov 01, 2024 -
INFINITI OF DENVER responded
Joeramos1981, reviews like this give us motivation and help us ensure we provide high-quality care. Clark Hearold will be so excited about your kind words. We think he is pretty awesome ourselves. We are so happy to have you as a customer and we look forward to seeing you in the future. Thank you for trusting INFINITI OF DENVER for all your automotive needs.
Great service department.
Its’s easy to book an appointment, get a loaner or use their valet!
Its’s easy to book an appointment, get a loaner or use their valet!
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by NED
Service Price Transparency
Other Employees Tagged:
Chris Madigan
, Dominic Roberts, Jeremy Strnad
Oct 26, 2024 -
INFINITI OF DENVER responded
NED -
Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER and like our loaner program. We're committed to providing the best possible service to our customers and your review is a testament to that. The team will be thrilled to hear of your 5 star review.
The people here are fantastic.
Love being a customer. The communication is great and I trust them completely to take care of my car needs.
Love being a customer. The communication is great and I trust them completely to take care of my car needs.
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by ladymvj
Service Price Transparency
Oct 11, 2024 -
INFINITI OF DENVER responded
ladymvj - We absolutely love this. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review means a lot to us and we're so grateful for your support. We are happy to hear you feel the communication is great and that you trust us completely . No better compliment than that! We look forward to seeing you again in the future. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER
Infiniti of Denver is always 100% consistent when it
comes to their customer service, and Clark has taken care of us for so many years I can't remember when he wasn't there to take care of our vehicle.
comes to their customer service, and Clark has taken care of us for so many years I can't remember when he wasn't there to take care of our vehicle.
The service area and customer lounge is always clean comfortable and has excellent coffee and cold drinks as well, and snacks as well.
They are always on time and their prices for service are very competitive, they also had worked on my Lexus, and did a superb job.
My wife and I have always had a great on-going relationship with Infiniti of Denver, built on integrity, trust, respect, very fair and competitive pricing for repair and maintenance service.
In almost 30 years We have never experienced an off situation.
What a wonderful dealership. Thank you, Clark, Chris and the rest of the Infiniti of Denver family.
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by Bartzr
Service Price Transparency
Oct 09, 2024 -
INFINITI OF DENVER responded
Bartzr - you are the absolute best. WE love this review and it made our day! We appreciate you taking the time to let us and others know about your experience at INFINITI OF DENVER. It is customers like you that keep us motivated. We enjoy seeing you in the dealership. You and your wife are so incredibly friendly and lovely to talk to. Thank you from the entire team at INFINITI OF DENVER. We know you can choose anyone, so thank you for always choosing us for all of your household vehicles.
Oct 11, 2024 -
INFINITI OF DENVER responded
Bartzr - you are the absolute best. WE love this review and it made our day! We appreciate you taking the time to let us and others know about your experience at INFINITI OF DENVER. It is customers like you that keep us motivated. We enjoy seeing you in the dealership. You and your wife are so incredibly friendly and lovely to talk to. Thank you from the entire team at INFINITI OF DENVER. We know you can choose anyone, so thank you for always choosing us for all of your household vehicles.
Always a solid experience.
Dealership is quick with service and very informative. Clark is my favorite person.
Dealership is quick with service and very informative. Clark is my favorite person.
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by jwilliwatkins
Service Price Transparency
Oct 12, 2024 -
INFINITI OF DENVER responded
Jwilliwatkins, thank you so much for the positive review! We think Clark is pretty special also. We have been lucky to have him a part of our team for over 25 years. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.Thank you for trusting INFINITI OF DENVER for all your automotive needs.
Awesome from sales to service.
Very professional.
I had my car picked up for an oil change, and I appreciated the punctuality and the updates on the service that I received.
Very professional.
I had my car picked up for an oil change, and I appreciated the punctuality and the updates on the service that I received.
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by johov
Service Price Transparency
Oct 11, 2024 -
INFINITI OF DENVER responded
Johov, we're so glad that we were able to go above and beyond your expectations! We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER and also the text communication from your service advisors. Your review will help other customers make informed decisions and w e can't thank you enough for that. Thank you for trusting INFINITI OF DENVER for all your automotive needs.
Hey everybody I brought my Infinity in 2020 after after I
found out transmission in my Grabnd Jeep Cherokee special edition was going out I traded it in, Sad I did that ! still paid a lot of money for my
found out transmission in my Grabnd Jeep Cherokee special edition was going out I traded it in, Sad I did that ! still paid a lot of money for my infinity it was a 2015 Q70 and over the last 4 years I probably put the same amount into repairs that I paid for it I did buy a warranty so it covered some of the issues, car had a lot of issues I only let the dealer Infinity of Denver work on my car at this point and in the beginning I thought it was cool until II talked to other people who also owned Infinity's who also did their maintenance there become we realize that we paid a lot more than we should have for maintenance.
now they're even taking more from the customer used to get valet and now they want a $500 deposit down for vallet that you may see in 3 to 7 days back i your account f you don't do any damages and fill up the tank, I understand having a protection for damages that's why they get your insurance info. but I think that's excessive as. all companies are doing this kind of pocket picking just to get more and more and more and more into the consumers pockets even when they overcharge already it's getting to be a point where you're going to have nothing left for yourself between paying taxes on every xxxx thing knowing that you'll never own anything of significant value because you got to pay for it over and over again I would just like to say choose your company's wisely make sure they're not gouging in any areas and I'm not going to say I dislike Infinity of Denver I just don't know if I would buy another one it seems you really get less and less for the dollar my car's been in the shop it seems like as much as I've driven it it wasn't new but the maintenance care for it has been tremendously expensive my car runs good for a little while when it is returned then it runs the same as when I g
Took it for repaired I have regularly gotten maintenance and every suggested repairs, everyone of them Iexcept my camera that just went out stooped working with no warning.
Sincerely tired of paying more Then I should to keep the rich richer!
I know this was not the review you wanted but I don't want to be robbed
I want a good fair service.for my hard earned cash. Fair 🤝
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by Enabrown
Service Price Transparency
Sep 22, 2024 -
INFINITI OF DENVER responded
Dear Ena Brown,
Thank you for taking the time to share your experience. We truly appreciate your feedback and want to address the concerns you've raised.
We understand that maintaining a vehicle, especially a pre-owned one, can be costly over time. At INFINITI OF DENVER, we strive to provide the highest level of service by using INFINITI OEM parts and employing certified INFINITI technicians to work on your vehicle. We also offer price matching with other INFINITI dealers to ensure you’re getting fair and competitive pricing. Additionally, we frequently provide service incentives through our website and mailers to help our customers save on maintenance.
Regarding our valet service, the $500 deposit is a protection measure, similar to what you might find with rental car companies or hotels. This deposit helps cover any potential damages or fuel usage in our complimentary loaners. Over the past year, we’ve incurred over $100,000 in damages and fuel costs that weren’t recovered, which is why we implemented this policy. Please know that the deposit is fully refundable, and if you prefer, you’re always welcome to use our valet service without a loaner vehicle, at no additional cost to you.
We value your business and want to ensure you feel confident in the service you receive. If you have any further questions or concerns, please don’t hesitate to reach out to us directly. We’re here to help and are committed to providing you with the best possible experience.
Thank you again for being a valued INFINITI OF DENVER customer.
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