Roman Gelfand
General Manager/Executive Manager
INFINITI OF DENVER
2990 S Havana St
Aurora, CO 80014
26 Reviews
Write a Review26 Reviews of Roman Gelfand
April 11, 2026
Everyone is very nice there and extremely helpful. I would definitely buy another car from them I would definitely buy another car from them More
Other Employees Tagged: Chris Smith, Leshun Veasley, Amy Smith, Mike Hardman, Stephen Cleckley, Karen Kochkanyan, Jesse Traynor, mike workman, MATHEW MORAN
April 10, 2026
This dealership is warm and inviting. They make customers feel welcome and give an elevated experience throughout the whole process. Honestly feels like shopping in an upscale boutique. T They make customers feel welcome and give an elevated experience throughout the whole process. Honestly feels like shopping in an upscale boutique. The customer service in sales and finance is top notch. More
Other Employees Tagged: Leshun Veasley, Karen Kochkanyan
April 10, 2026
The best service could ask for! !! Very happy with the deal and the car. Staff makes the buying process very easy. !! Very happy with the deal and the car. Staff makes the buying process very easy. More
Other Employees Tagged: Leshun Veasley, Karen Kochkanyan, mike workman
April 10, 2026
This is the 5th QX80 I have purchased at Infiniti of Denver. Love the vehicle, staff, and valet service. Denver. Love the vehicle, staff, and valet service. More
Other Employees Tagged: Chris Smith, Clark Hearold, Chris Madigan, Amy Smith, David Willoughby
April 10, 2026
After multiple purchases, I can confidently say INFINITI OF DENVER does things differently—in the best way. The team is honest, efficient, and respectful of your time. Service is thorough and well explained OF DENVER does things differently—in the best way. The team is honest, efficient, and respectful of your time. Service is thorough and well explained, and the entire experience feels elevated without being over the top. The convenience of their valet service is unmatched. This is a dealership you stick with. More
Other Employees Tagged: Chris Smith, Leshun Veasley, Clark Hearold, Stephen Cleckley, Steve Henry, Karen Kochkanyan
April 10, 2026
I had an extremely negative experience at Infiniti of Denver, primarily due to the behavior of our salesperson, Leshun, and the management team. From the beginning, Leshun Veasley was rude, dismissive Denver, primarily due to the behavior of our salesperson, Leshun, and the management team. From the beginning, Leshun Veasley was rude, dismissive, and unprofessional. Instead of explaining paperwork, he would aggressively slide documents across the table without any explanation. During the test drive, he abruptly barked directions like “right here” or “left here,” making the entire experience uncomfortable. We felt like a burden the entire time, despite being serious buyers. His behavior throughout the process was honestly sad and pathetic. After we believed everything was finalized, we were contacted and told our monthly payment would increase by $200. That immediately raised red flags and felt deceptive, so we chose to return the vehicle. That’s when things became completely unacceptable. We were told we could not return the car because our trade-in lien had already been paid off—which was NOT true. As we questioned this, their story kept changing multiple times, making it clear we were being misled. What made this experience even worse was how we were treated in person. We spent over two hours dealing with Leshun Veasley, Karen Kochkanyan, and management, who argued with us and repeatedly raised their voices. No customer should ever be yelled at—period. It is disrespectful, unprofessional, and completely unacceptable. We have rights as consumers, and being treated this way while simply trying to resolve a situation is outrageous. On top of everything, this entire situation was a complete waste of our time and energy. What should have been a straightforward process turned into a stressful and frustrating ordeal. I strongly recommend staying far away from this dealership. Between the rude behavior, constantly changing stories, and aggressive treatment, this was one of the worst customer service experiences I’ve ever had. More
Other Employees Tagged: Chris Smith, Leshun Veasley, Mike Hardman, Karen Kochkanyan, Jesse Traynor
March 25, 2026
They are professional and pleasant to work with. They go above and beyond to get the job done. Everyone in the dealership is easy to work with and tries hard to make the experience a good one, which They go above and beyond to get the job done. Everyone in the dealership is easy to work with and tries hard to make the experience a good one, which was my experience. I would highly recommend Infinity of Denver. More
Other Employees Tagged: Clark Hearold, Chris Madigan, David Willoughby
January 19, 2026
Great service, Great people. Love taking my car to be serviced here. I will be back Love taking my car to be serviced here. I will be back More
Other Employees Tagged: Chris Smith, Clark Hearold, Chris Madigan, Amy Smith, Mike Hardman, David Willoughby, Steve Henry, Karen Kochkanyan
November 03, 2025
My wife purchased her car from INFINITI of Denver, and I’ve always been impressed with their top-notch customer service and how attentive the entire team is. When it came time for me to buy, I knew exactl I’ve always been impressed with their top-notch customer service and how attentive the entire team is. When it came time for me to buy, I knew exactly where to go—and I’m so glad I did. This was hands-down the best car-buying experience I’ve ever had. There was no stress, no pressure, just a smooth and enjoyable process from start to finish. Leshun Veasley and the entire team were professional, welcoming, and a ton of fun to work with. They made everything easy and transparent, and I couldn’t be happier with my decision to come to INFINITI of Denver. Highly recommend them to anyone looking for a great car-buying experience done the right way! More
Other Employees Tagged: Leshun Veasley , Aaron Hendricks
September 26, 2025
Infinity of Denver consistently stands out for its exceptional customer service and overall shopping experience, making it one of the best car dealerships in Colorado. From the moment you walk in, the exceptional customer service and overall shopping experience, making it one of the best car dealerships in Colorado. From the moment you walk in, the staff creates a welcoming atmosphere, greeting every customer with genuine friendliness and a no-pressure approach. Sales consultants are highly knowledgeable about the entire Infiniti lineup, taking the time to explain features, performance details, and financing options in a way that feels personalized rather than pushy. The service department is equally impressive—appointments are easy to schedule, wait times are short, and technicians clearly communicate what’s needed and why, so customers feel informed and confident. Whether you’re there for a routine oil change or to purchase a new vehicle, the team goes above and beyond to make the process smooth and enjoyable, offering comfortable waiting areas, clear pricing, and follow-up calls to ensure satisfaction. Their consistent professionalism, attention to detail, and genuine care for every visitor show that Infinity of Denver prioritizes long-term relationships over quick sales, which is why so many customers recommend it as a trustworthy, top-tier dealership and an overall outstanding store. More
Other Employees Tagged: Chris Smith, Leshun Veasley, Clark Hearold, Chris Madigan, Amy Smith, Mike Hardman, Stephen Cleckley , Shun Johnson

