Clark Nelson

Top notch! Professional and personable. So thankful they are here to help! They are awesome! Professional and personable. So thankful they are here to help! They are awesome! More

by Schmdt5 Verified Customer Verified Customer

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Jacob was great to work with. His repsonses were timely and answered all my questions His repsonses were timely and answered all my questions More

by jkresch Verified Customer Verified Customer

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I was traveling in August 2026. I had a transmission cooling line fail in route to Eagle River. Clark answered my call and was able to get my truck in the next day to determine the I had a transmission cooling line fail in route to Eagle River. Clark answered my call and was able to get my truck in the next day to determine the problem and order the parts. More

by Bradbethz Verified Customer Verified Customer

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Very professional and experienced staff in the service department, never had a bad experience when dealing anyone at the dealership, service is always done in timely manner department, never had a bad experience when dealing anyone at the dealership, service is always done in timely manner More

by rbensom2007 Verified Customer Verified Customer

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Your mobile repair server was excellent. He did transmission adjustment and other on hand maintenance. He did transmission adjustment and other on hand maintenance. More

by fritsch589 Verified Customer Verified Customer

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It was pretty good. Some grease and scratch on my side window and the underside cover wasn't secure which all was rectified as well as photos of the underside showing me Some grease and scratch on my side window and the underside cover wasn't secure which all was rectified as well as photos of the underside showing me what was happening. They found a replacement part for a part that they found that had worn and was unexpected as well as got done sooner than expected. They did forget that my car is all wheel drive so the bill was a little higher then expected/quoted. I would say, all in all, it was a good experience, not excellent but good. More

by bornotb520 Verified Customer Verified Customer

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Had a problem the other local dealership could not fix and they got it taken care of the same day and they got it taken care of the same day More

by cnelfam4 Verified Customer Verified Customer

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Eagle River Ford sent out their mobile technician so I didn't have to drive into town for this recall on my Lincoln MKZ and handled it well.Said technician did a great job under not the best conditions,ho didn't have to drive into town for this recall on my Lincoln MKZ and handled it well.Said technician did a great job under not the best conditions,hot humid,and saved me an over 40 mile trip.Thanks,David TenPas More

by tenpasdavid Verified Customer Verified Customer

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Service was prompt and done right. Communication was excellent. I enjoy the service you provided. Communication was excellent. I enjoy the service you provided. More

by RPLUEDEMAN Verified Customer Verified Customer

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Repair wogk Parts took a while but they had no control on that Thank you that Thank you More

by Thoeft72 Verified Customer Verified Customer

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