Claudio Perez

Excellent customer service from Claudio Perez. I was so happily surprised as I had a very bad experience with the Alfa Romeo dealership that sold me my car in North Miami. Arrigo West Palm is a I was so happily surprised as I had a very bad experience with the Alfa Romeo dealership that sold me my car in North Miami. Arrigo West Palm is a bit of a drive for me but certainly worth it. I had to cancel my appointments at least twice, and Claudio was still incredibly accommodating and I feel offered me all potentially available services within my warranty. I also had a great experience with the loaner car. Certainly recommend More

by nazariolaw Verified Customer Verified Customer

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Great dealership that takes care of there customer. . I always bring my cars to this place only... They know what to look for and how to do the job right . I always bring my cars to this place only... They know what to look for and how to do the job right More

by chris Verified Customer Verified Customer

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Amazing customer care . Very helpful I wasn’t Waiting for long at all. 10-10 recommend Very helpful I wasn’t Waiting for long at all. 10-10 recommend More

by LUCASEMORA Verified Customer Verified Customer

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Always a pressure working with Claudio, he’s very knowledgeable and always helpful. Overall, he always provides great customer service and if something goes wrong he makes sure it is fixed. knowledgeable and always helpful. Overall, he always provides great customer service and if something goes wrong he makes sure it is fixed. More

by dominiquestallings93 Verified Customer Verified Customer

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Straightforward, helped me make sure I got my discount coupon. Took as long as said it would, not longer. coupon. Took as long as said it would, not longer. More

by REVNOVA Verified Customer Verified Customer

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Claudio was great, helped with all my questions and concerns. And helped make sure a reset issue I was having with the car was completed. concerns. And helped make sure a reset issue I was having with the car was completed. More

by dominiquestallings93 Verified Customer Verified Customer

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Claudio was very considerate, kind and communicative in regard to the service of my car. regard to the service of my car. More

by emc0416 Verified Customer Verified Customer

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Since you are insisting on getting my feedback, here it is!! 07/14, I went to Fiat Arrigo and left my car as recommended by Claudio Perez instead making an appointment for the service. 07/18, I went back is!! 07/14, I went to Fiat Arrigo and left my car as recommended by Claudio Perez instead making an appointment for the service. 07/18, I went back to the garage since I had to pick up something in my car and surprised by the fact the car haven't move from the spot that I left there 5 days before. Finally, car was inspected on 07/22 and returned on 07/25. Mirror switch was not fixed stating my battery was bad and can't be sure what was the issue with!. Charged $550 to replace Trunk Struts. wanted to charge me $470 for the battery. the day I picked up the car I asked him if my car was starting or not and he said "I don't know", means I don't care. {car was not starting}. So terribly bad to be treated like that since my first 2 experience with Gayle & Chris was great. More

by jmb Verified Customer Verified Customer

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Very disappointed in my last service. I was quoted ~$3k for a repair (coolant o ring replacement) and was told that it was mostly labor (5 hours); however, it would take them less than I was quoted ~$3k for a repair (coolant o ring replacement) and was told that it was mostly labor (5 hours); however, it would take them less than 2 hours to do the job. When I questioned it, I was told that the job was rated for 5 hours and that was how they came up with the quote. How is that justified? As someone that purchased multiple vehicles from that dealership, very disappointing BTW, same job at a different dealer was $1,100! More

by IMKENMARTINEZ Verified Customer Verified Customer

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Great service. Claudio Perez is the best service advisor. I am very happy with the service. Claudio Perez is the best service advisor. I am very happy with the service. More

by ALEXVILPER Verified Customer Verified Customer

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