Claudio Perez | Page 52

Claudio was efficient and very nice - got me right in and took care of all my needs. Will be returning for all future maintenance needs. took care of all my needs. Will be returning for all future maintenance needs. More

by CNOGAL Verified Customer Verified Customer

Report | Print

Absolutely incredible experience. Claudio went above and beyond to deliver. One more great part of being in the Alfa family. They made a chore feel effortless and that I was in the club. beyond to deliver. One more great part of being in the Alfa family. They made a chore feel effortless and that I was in the club. More

by CODEMAX.DEV Verified Customer Verified Customer

Report | Print

My advisor Claudio has been supper friendly and professional . All around the dealership staff have been great . Guess only complaint would be better wait time estimate . Waited 3.5 hours for somet professional . All around the dealership staff have been great . Guess only complaint would be better wait time estimate . Waited 3.5 hours for something that was told would take 1.45 max. More

by azad277 Verified Customer Verified Customer

Report | Print

Awesome. I really loved the video that was sent to me when my car was done. No dealership had ever done that previously, and I think it’s a brilliant idea. when my car was done. No dealership had ever done that previously, and I think it’s a brilliant idea. More

by NYRULES12 Verified Customer Verified Customer

Report | Print

Thank you for handling the recall of my 500x. Raphael, Claudio, and Rashad. Always take great care of me and my Fiat for the past two years. While my car was in the shop they made sure I had transportatio Claudio, and Rashad. Always take great care of me and my Fiat for the past two years. While my car was in the shop they made sure I had transportation and even got it done quicker than expected. Raphael the service manager spent extra time answering all my questions as I am rather clueless when it comes to cars. Thank you again! More

by FELONICE Verified Customer Verified Customer

Report | Print

Always great service, courteous, and helpful. The service staff are wonderful and take care of my car. I am always surprised at how great the service and dealership is....from the sales staff to the service staff are wonderful and take care of my car. I am always surprised at how great the service and dealership is....from the sales staff to the service team! Wonderful! More

by JZENIERIS Verified Customer Verified Customer

Report | Print

Always courteous and efficient. I feel the staff cares and takes good care of me/my car. They offer me any options available to me. and takes good care of me/my car. They offer me any options available to me. More

by P9125 Verified Customer Verified Customer

Report | Print

I took my car for check on oil gauge,that was reading low was told that it would take 20 minutes to check 1,45 minutes later i had to ask where is my car ,almost ready was the response, nothing was wrong acc was told that it would take 20 minutes to check 1,45 minutes later i had to ask where is my car ,almost ready was the response, nothing was wrong according to service manager ,except for a minor leakage from radiator that may be causing car to run hot and perhaps burning more oil,so I made arrangements to return my car the following Monday early so I woul be able to have the car ready by afternoon for a job that would take 5/6 hours,service manager never called me I called to check several times and he told me that was almost ready, 1pm /4 pm finally around 615 pm I got a call to say car is ready . Well that was over 10 hours and the car was not cleaned because they didn’t have time for it the service manager had offered me a rental vehicle,but I had explained to him about the inconvenience,,and that is the 3rd time that I was given a timeframe and not fulfilled, and vehicle dirtier after promising that it would be washed I love the vehicle ,but the service leaves me very disappointed.] More

by VEDASCO Verified Customer Verified Customer

Report | Print

Awesome group of employees, my questions are always answered whenever I call. As long as the brand stays around I will buy from this dealer answered whenever I call. As long as the brand stays around I will buy from this dealer More

by djokaefj Verified Customer Verified Customer

Report | Print

friendly service. I needed a visor clip replaced. They friendly service. I needed a visor clip replaced. They said when I called for my service apt. That they usually have them in stock. Never asking what friendly service. I needed a visor clip replaced. They said when I called for my service apt. That they usually have them in stock. Never asking what color mine was. they didn’t have my color the day of my service. I asked 3 times when I got there to-make sure they put it washer fluid. Did not put it. More

by KMWOLFE717 Verified Customer Verified Customer

Report | Print