Claudio Perez | Page 26
Advisor
Arrigo Alfa Romeo West Palm
6500 Okeechobee Blvd
West Palm Beach, FL 33411
Dealership Experience
5 yrs, 8 mos
Languages Spoken
English
Spanish
258 Reviews
Write a Review258 Reviews of Claudio Perez
February 08, 2021
Everyone was great! Claudio & service was great & quick. They forgot to give me back the key to my wheel locks so had to go back but fortunately I wasn’t home yet. They forgot to give me back the key to my wheel locks so had to go back but fortunately I wasn’t home yet. More
February 07, 2021
The service needed for my car was unexpected. But, the car was repaired that same day and the service was courteous, professional and attentive. Overall, very satisfied with my recent visit. car was repaired that same day and the service was courteous, professional and attentive. Overall, very satisfied with my recent visit. More
Other Employees Tagged: Raphael Avila
January 30, 2021
Great service, Claudio is the best and very detailed. On the other hand,a Lyft driver was sent to pick me up and was TERRIBLE, spoke no English, got us lost twice and I couldn’t communicate with him. I wro the other hand,a Lyft driver was sent to pick me up and was TERRIBLE, spoke no English, got us lost twice and I couldn’t communicate with him. I wrote a complaint to Lyft about him More
January 30, 2021
I found a replaced infotainment system not fitted properly-as lines appear around it. And I found the screw on the passenger side!!!!!!!!!! From where it came ??? Is it safe to drive like that???? Ho properly-as lines appear around it. And I found the screw on the passenger side!!!!!!!!!! From where it came ??? Is it safe to drive like that???? How is it possible that service advisor calling that car is ready and all this is found by costumer???? Terrible work all together as I have stated in my previous survey ( we have 2 Giulia’s and both at the service at one time , this time). And I have received an confirmation mail for my first survey with statement that somebody will contact us:) However that is a joke too. Nobody contacted us since. Terrible, Terrible, Terrible... More
Other Employees Tagged: Rashad Gholston
January 26, 2021
This was my 2nd visit to Arrigo even though we are from IN. Both times (2 years apart), we were driving from IN to the FL Keys. We dealt with the same service manager, Claudio. He was great and so were th IN. Both times (2 years apart), we were driving from IN to the FL Keys. We dealt with the same service manager, Claudio. He was great and so were the mechanics. Arrigo even arranged for a car rental so we could continue our vacation. Since my Alfa was still in warranty, the rental was without cost to me. This was the my best car dealer service experience thanks in large part to Claudio. More
January 23, 2021
They provided service as said in a timely & professional manner. They were able to provide service at a very late notice. The turbo charger seems to still have small amount of lag when starting from standin manner. They were able to provide service at a very late notice. The turbo charger seems to still have small amount of lag when starting from standing still. Otherwise the car runs fine. More
Other Employees Tagged: I don't remember the service manager's name.