Claudio Perez | Page 47

Days later after receiving my car back after installing a new engine, I found out that the cable that opens the hood of the car was broken. It was in working condition when I turned in the car. My battery ha new engine, I found out that the cable that opens the hood of the car was broken. It was in working condition when I turned in the car. My battery has been malfunctioning since then as well. This is what lead to me finding out that the cable opening the hood was broken. Called the service department to question about this and I was given a mediocre answer that my car had a lot of broken things. Yes, this is true however, that particular piece was broken THERE, not a pre existing broken piece before bringing it here. For a female traveling back 2.5 hours away, this is something scary if you can’t open your hood in case you need someone to jump start the car or you needed to add coolant in case the car was overheating. I had thought I was dealing with honest people here, it is obvious I wasn’t. I will not be back here again to fix anything. It very much seems as if this place was hiding this issue, perhaps they didn’t and don’t want me to see something until I got out of the dealer. My car has not been driving very well since a couple of days after getting it back. Ladies, be very cautious taking your car here for any fixture, don’t be trusting and if you can, bring a man with car experience so this won’t happen to you. I can’t go back 2.5 hours to have the service department look at it and “possibly” fix this without them wanting to charge me for this. Very sneaky people, they do one “good” thing to screw you over with something else they can charge you for More

by jacsanti0528 Verified Customer Verified Customer

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After they put a new computer in the car they didn't check is everything about the lights are working. When I went to see if is working they that the hight light is other issue.if they make the check, t check is everything about the lights are working. When I went to see if is working they that the hight light is other issue.if they make the check, they should tell me More

by franisi Verified Customer Verified Customer

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Great customer service from start to finish appreciate everyone that assisted me on my service. everyone that assisted me on my service. More

by RTWEETY789 Verified Customer Verified Customer

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Claudio is always at the top of his game ready to extend his expert help. his expert help. More

by fordavidjay Verified Customer Verified Customer

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My service rep, Claudio Perez, was outstanding; he provided excellent customer service. He is one of the reasons I continue with Arrigo Fiat for my vehicle's needs -- and why I'm on my fifth Fiat! provided excellent customer service. He is one of the reasons I continue with Arrigo Fiat for my vehicle's needs -- and why I'm on my fifth Fiat! More

by theresagahren Verified Customer Verified Customer

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Claudio went above and beyond. Alfa Romeo hit the jackpot when hiring him. Thank you for all your help and kind service! when hiring him. Thank you for all your help and kind service! More

by bntr1 Verified Customer Verified Customer

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Claudio was fantastic. He kept me aprised of the status the entire way. GREAT Service the entire way. GREAT Service More

by kimberly.prescott Verified Customer Verified Customer

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Claudio was great....dealership is different now since before take over.didnt get a loaner... before take over.didnt get a loaner... More

by pammiiee Verified Customer Verified Customer

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Claudio is always very accommodating and the services themselves are top notch. Always get a great car wash !!! themselves are top notch. Always get a great car wash !!! More

by madelinenorvilas Verified Customer Verified Customer

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I was very happy with the service staff and waiting area. Car was ready quickly as promised Car was ready quickly as promised More

by HOPTAD Verified Customer Verified Customer

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